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Introduction to Management and Operations

   

Added on  2020-11-12

19 Pages5848 Words434 Views
MANAGEMENT AND OPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11 Introduction of the organisation and its management structure..........................................12.Definition and roles of both managers and leaders and their differences...........................33. Different roles of managers and leaders in different organisational situations..................5Managementtheories..............................................................................................................64. Theories of leadership........................................................................................................75.Conclusions on how managers and leaders have made an impact on the organisation......9Task 2...............................................................................................................................................91 Introduction to Key Operations of Toyota..........................................................................92. key operational function and roles and responsibilities of managers.................................93. key operational approaches of operational management..................................................114. Evaluation of Impact of External Business Environment Factors on Toyota..................125. Approaches to Leadership and Management to Improve Operational Efficiencies.........146. Conclusion and Recommendation for future improvements............................................15CONCLUSION..............................................................................................................................16REFRENCES.................................................................................................................................17

INTRODUCTION Operation management is related with preparation, supervision and organising processand is liable to make necessary changes to improve the productiveness of the organisation. It canbe defined as a function which converts materials into goods and services. This report is basedon Toyota which conduct their business in auto mobile industry. It is founded in year 1937 andits headquarter is in Japan. The report will follow the differences in the role of a leader andmanager functions with the help of various theories and concepts. The report will further discussthe strengths and weaknesses of several approaches to the business situations. It will also includedifferent type environmental factors which has a impact on business environment.TASK 11 Introduction of the organisation and its management structureThe chosen organisation is Toyota and it is based in Japan and operates as one of theleading auto mobile industry. Toyota is the second largest automotive manufacturer in themarket. The company has around 352,000 employees and it has expanded its business in 28countries as manufacturing units and they provide vehicles in around 150 countries. The management structure of Toyota is based on different business operations thecompany follow globally (Burns, 2014). The company's structure is related to the traditionalbusiness structure used in japan. The management structure of Toyota defines the patterns andarrangements in company's resources and process. The management structure Toyota follows areas follows:1

Illustration 1: Management structure of ToyotaGlobal Hierarchy- It defines the order Toyota follows that all the business units of thecompany in the world will coordinate to the headquarter which is based in japan. Theheadquarter is responsible to take all the concerned decisions and to direct the other unitson major issues. Geographic divisions- Toyota has divided their business operations into eightgeographic divisions which are Japan, Europe, North America, China, Asia and MiddleEast, Asia and Oceania, Africa, Latin America and Caribbean. These all divisions arerequired to report to the company's headquarter (De Roover, 2017). It leads the companyto improve the business functions and to allow to operate in better ways. These divisionshave their own division heads but the final authority stays with the office in japan. Product based divisions- the company has four divisions in this feature and they areLexus international, Toyota no.1 for operations in Europe, Japan and North Americawhich supports the development of product line and brands of the company. It leads toconstruct a way for smooth functioning of business operations and to resolve the issues ata faster pace.2

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