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Operational management and operation introduction 1 Toyota-11 P1

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Impact of external business environment factors that can affect the decision-making process of the leader and manager 11 CONCLUSION 13 REFERENCES 15 INTRODUCTION Operation and management refer totheplanning, directing, coordinating, controlling in the terms of production, manufacturing and the provision of the service. Toyota has 364,445 employees across the world and it is the sixth biggest organisation in the world by revenue. The decision- making process of the Toyota has become less centralized.It is the responsibility of business

Operational management and operation introduction 1 Toyota-11 P1

   Added on 2020-12-30

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MANAGEMENT AND OPERATION
Operational management and operation introduction 1 Toyota-11 P1_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK-1............................................................................................................................................1P1. Define and compare the different roles nad characteristic of leader and management....1P2. Different roles of management and leadership in different organisational situation ......4P3 different approaches of leadership and management .......................................................5P4 . Key operations of Toyota ...............................................................................................7P5 Importance and value of operational management...........................................................9P6. Impact of external business environment factors that can affect the decision-makingprocess of the leader and manager .......................................................................................11CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................15
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INTRODUCTIONOperation and management refer to the planning, organizing, directing, controlling in theterms of production, manufacturing and the provision of the service. Chosen organisation isToyota which is a multinational automotive company situated in Japan. Toyota has 364,445employees across the world and it is the sixth biggest organisation in the world by revenue. Thisreport discusses about the understanding of the relationship between leaders and manager in theorganisation. The report also differentiates the roles and responsibilities of leader's andmanagers. In addition to this, report explain the key operational approaches of operationmanagement and impact of external business environment factors on the organisation. Thisreport further discusses about the responsibilities of manager in the key operational functions.TASK-1P1. Define and compare the different roles nad characteristic of leader and managementToyota is founded by the Kichiro Toyoda in 1937. Toyota is a Japanese multinationalautomotive company. The company is headquartered in Toyota city in Japan. Company has364,445 employees across the world and it is the sixth largest organization in the world byrevenue. Toyota was the first automobile manufacturers for produce more than 10 millionvehicles every year. Toyota was the biggest listed company of Japan by the marketcapitalization. Toyota is the market leader in sales of hybrid electric vehicles. The company ismarket leader in hydrogen fuel -cell vehicles.Toyota is the biggest automobile manufacturers, it employs its organizational structure tosupports business objectives and strategic directions. This structure is also a part of traditionalorganizational structure which is used in Japanese business. Toyota is maintaining a strongglobal presence by showing the ability to use organizational structure for maximizing efficiencyutilization (Laguë and Eng, 2020).There are three types of management structure of Toyota-Global hierarchy- Toyota is still maintained it is global hierarchy since 2013. Thecurrent management structure of the Toyota has increased the decision-making power of allstate- head and managers. The decision-making process of the Toyota has become lesscentralized. It is the responsibility of business unit heads to give their annual reports to theheadquarters in Japan.1
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Geographical divisions- Toyota has divided its management structure according to 8regional division such as- Europe, japan, north America, east Asia, Oceania china, Asia, middleeast, Africa, Latin America and Caribbean. Regional heads of each division reports to theheadquarter in Japan. All the regional division helps top improve the product and servicesaccording to the market condition, needs and wants of the consumers.Product based division- Toyota has adopted the product-based division by identifyingthe specific needs and wants of the products of a specific division. Company has 4 types ofproducts-based division such as- Lexus international, Toyota no. 1 for the operations in northAmerica, japan and Europe, Toyota no. 2 for the operations in other regions and last is unitcenter which is responsible for the engine, transmission and other operations. This type ofmanagement structure supports development of brand and products lines.Management structure if the Toyota has flexibility to compare with old centralizedhierarchical organizational structure. This type of flexible structure empowers Toyota to speedilyrespond to the customers and tom provide the higher quality of products (Bozarth and Handfield,2019).Leader- A leader is person who has leading skills by influencing other people. A leaderbuild up the relationship on the basis of trust with team workers. A leader role is to encouragethe change by implementing proactive strategies. A leader always follow the principles andguidelines. Leaders are followed because of their personality, nature and trust on another people.A leader personally invests in tasks and projects and demonstrate a high level of passion forwork (He, Mak and Rong, 2019). Characteristics, role and skills of leaders:Leaders have high confidence and theyprovide directions to their employees and always motivates because of having good and effectivecommunication skills. They are positive and always focuses towards their work, in everyorganization, only leaders are accountable for the completion of a work. Apart from this, they areflexible and conviction for the assigned work. Basically, leaders only complete the assign workand keep motivates their employees for better working performance.Functions: The main function of the leaders is to set the goals and organized them inwell and effective manner. They work as a link between the management and workers andalways interpret the policies and programs of the management to their subordinates. Leaders are2
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