Leadership Styles and Culture in Tesco

MANAGEMENT AND
LEADERSHIP

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................1

INTRODUCTION
Leadership and Management go hand in hand every organization. Management define or
formulate the structure of an organization and delegates authority and responsibility. Leadership
furnish direction by evolving the organization vision and transmitting it to employees and
inspiring them to accomplish it.
Tesco Plc commonly known as Tesco is Britain's global groceries and popular merchandize
retailer. It delivers it services across many countries near Asia and Europe and is the largest
supermarket retailer in United Kingdom. Company is diversified in product and services area
like offering books, furniture, clothing, internet, software, telecom, petrol and many others.
The following report discuss and justify different leadership styles required in different
situations, it also critically analyse the prevailing leadership style in Tesco and discuss the
culture of professionalism, mutual respect and trust and support existing with the teams and
evaluates the Tesco ethical and value based approach to leadership.
MAIN BODY
1.Various Leadership style required in different situation.
Situation 1. Change in organizational Policy
The Manager changes the hours of work shift for numerous employees, without discussing or
informing about the changed timing to anyone, this situation especially effected the employees.
This shows that Autocratic leadership style is used in the company, where the manager makes
the decision without taking any input from anyone. Generally, using autocratic leadership style
in Tesco, would stink because the company cannot sustain the hegemonic culture without losing
employees. It is suggested that company should hold on to leadership more open to intellect and
view of the rest of the team members (Mohiuddin, 2017).
Situation 2. Expansion related decision -
In the board meeting, The Management Head of Tesco, gave the various team leader decision
related options regarding increase the no. of stores in across UK. Then all the presented members
had a detailed open discussion on every each available option. After the discussion, the
management head takes the board thought and feedback into consideration, and they had voting
and majority decision is chosen. This situation shows the Democratic leadership style followed

by the Management Head as he made the decision based on the input of each member, although
he makes the final call but the gave opportunity to every member to present their thought.
Situation 3 – Interaction with Client
Tesco provides the financial services and there is rapid growth in this sector, the top priority of
company is help customers achieve success, and their success translate into the success of
employees, company and goodwill of company (Alghazo and Al-Anazi, 2016). So, the
management uses decentralized approach of leadership and customer- orientation first will lead
to great outcomes. And the decentralized approach is Servant leadership going on in the
company as the servant leader interact directly with the client, identify their company's role as a
part of community.
Situation 4 - Change in Organizational Structure
One of the Team member, suggests the manager that the way team structure has been set out is
not so productive as it could be, company has an option to rearrange the structure so that work
can be done in better way (Veliu and et.al., 2017). Manager listens to team member and then
suggest the team that the team gets together to determine the best way to move forward. This
shows the Laissez Faire leadership, in the organization where the manager did not interfere in
any structure and ultimately left it up to their employees, and the team member simply provide
the support that can be implemented that can help organization to achieve its objective if the
productivity will increases.
Situation 5 – Increase the Marketing
The Manager of the company decides to increase it marketing of the Tesco, by providing clarity
primarily on what is expected performance, how to meet expectation and allocating scheduled
employees bonus for helping to generate a certain no. of leads by the end of the quarter, just to
encourage the bare minimum work to make realize the employee the worth of their effort
(Maamari and Majdalani, 2017). This shows that the manager or leader of the marketing team is
using Transactional Leadership, where he uses incentive program to motivate employees to be
consistent in achieving company's goal. Using this style of leadership, in this situation will help
manager to act as catalyst for growth and change within the company.
Situation 6 – Expansion Internationally
Management Head decides to expand Tesco's business to India, for this he comprised and formed
the diverse group of various technical gurus, marketing professionals and financial expert from