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The role of a leader and the function of a manager

   

Added on  2020-06-05

13 Pages3939 Words308 Views
Management and Operation
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Compare and different roles and characteristic of a leader and a manager...........................1TASK 2............................................................................................................................................3P2 Role of a leader and the function of a manager in different situation....................................3P3 Theories and models of approach of situational leadership, system leadership andcontingency.................................................................................................................................4TASK 3............................................................................................................................................6P4 Key approaches to operations management and the role that leader and manager play........6P5 Importance and value of operations management in achieving business objectives.............6TASK 4............................................................................................................................................7P6 Factors within the business environment that impact upon operational management anddecision making by leaders and managers..................................................................................7CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10.......................................................................................................................................................10
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INTRODUCTIONManagement and operation is an effective area of direction which define all theadministration business practice in order to converting the labour into final goods and services.This process helps in maximizing the overall profit of company. Basically it focus on managingall the process which help to produce effective services that use by the company to offered to itscustomers. Operation management is one of the important functions of business because it helpsin analysing the whole performance of business in order to achieve final goals and objectiveswithin stipulated time period (Operations and Project Management (OPM), 2017). Operationmanagement helps in managing, planning, organizing and controlling all the areas of productionwhich helps in offering quality products in front of customers. Present report is based on Tescowhich is the biggest retail store that provides quality products and services to their customers inorder to achieve higher satisfaction. In this report, various roles and functions of leader and amanager are mentioned. Different theories and approaches of leadership are also discussed alongwith describing the importance of operations management in order to attain final goals andobjectives. TASK 1P1 Compare and different roles and characteristic of a leader and a managerLeaders are the people who lead team members and motivate employees in order toimprove their skills and knowledge in an appropriate manner. They have ability to develop theiremployee’s motivation so that they would easily accept all the challenges in order to find bettersolution. Leaders are the important part of the organization because they have best capability toget the work done with their employees to achieve best outcomes. One of the important aims ofleader is to encourage employees so that they will perform their best and achieve positive results.Managers are persons who manage all activities that are performed in the organization.They give the best direction of predetermined goals in firm. For achieving goals and objectives,they set better strategies and policies at their workplace so that all the employees would performtheir task to achieve objectives effectually (Bessa and Matos, 2012). They also set various levelin which they easily manage all the task as well as work in various department. They also focuson the employee’s performance by providing better facilities to their workers so that they puttheir efforts to achieve success.1
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