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Management and Operations Toyota - Doc

   

Added on  2020-10-22

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MANAGEMENT ANDOPERATIONS

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11. Introduction and management structure of Toyota............................................................12. Definition, Role and difference of leader and manager ....................................................33. Role of management and leader in different situation .......................................................64. Strength and weakness of leadership and management approaches..................................85. Impact of leader and manager on organisation ................................................................10TASK 2..........................................................................................................................................101. key operation decision in Toyota.....................................................................................102. Key operation of Toyota and role and responsibility of leader regarding these..............123. Description of key operational approaches......................................................................134. External environment effect leader's decision making ....................................................155. Operational efficiency with management and leadership approach.................................176. Recommendation for future improvement.......................................................................17CONCLUSION..............................................................................................................................18REFERENCES..............................................................................................................................19

INTRODUCTION Operation manager and leader aimed to plan and control business operation in effectiveway so that customer requirement can be full fill with minimum resources. Present studyincorporate role of leader and manager in different operation situation and various leadershipapproaches along with their advantage and disadvantage. Report also render the understanding ofinfluence of manager on organisation. Study articulates the different operational activities inToyota and function of manager in each activity. Affect of internal business environment ondecision making of leader is also encompassed. Lastly, recommendations are given to effectivelymanage the operational activities so that Toyota can achieve its vision and mission. TASK 11. Introduction and management structure of ToyotaToyota is one of the large automotive company render most competitive luxury andcommercial vehicle across the globe. Company produce 10,418,144 units in 2018, which showsit operational effectiveness and efficiency.Toyota is a public company, whose ownership is shared with general people as its sharesare traded freely in stock exchange. It has its headquarter in japan but its operational beaches arespread worldwide. It has currently 364,445 employee in 2017. Company become sixth largestcompany by revenue in 2018. It has achieved and maintain milestone success since 2012, byproduced more than 10 million vehicle per year and become first company to do this (Chiariniand Vagnoni, 2015). Apart from automotive it diversified its business into financing, baking andleasing service.Earlier Toyota was using spoke-and-wheel structure, which was highly centralised. Allthe major decision and communication was done by headquarter only, independent units was notallowed to communicate (Tiwari, Wee and Daryanto, 2018). But, organisation started movingfrom centralised to decentralised approach in 2013 after frequently technical issues appeared incars. Following is the new organisation structure of Toyota.Global hierarchy1

Toyota empower regional and business heads with power, authority and autonomy indecision making. All the business heads are accountable for their functional area. They have tosubmit report to global headquarter in japan.Geographical division In new organisation structure, Toyota made eight regional division namely Africa, Japan,north America, Latin America, China ,Middle East, Caribbean, East Asia and Oceania(Robinson,2017). This change renders great flexibility to Toyota to develop and improvise theproduct and service as per the regional market requirement and condition.Product- Based division2Illustration 1: organization structure in Toyota

Toyota also adopts the product based division. In this organisation structure companymakes some divisions who are responsible to make some product or conduct any special activity.For instance research and development, customer handling, marketing and logistic. Toyotacurrently have four divisions i.e. (A)Lexus International, (B)Toyota No. 2 for operations in allother regions, (C)Toyota No. 1 for operations in, Europe, Japan and North America, (D)UnitCentre.2. Definition, Role and difference of leader and manager Manager is the person who is responsible for conduct certain activity and group ofactivities. Manager has charge to perform managerial function in the context of business functionand manage the people of organisation (Collins, Muthusamy and Carr, 2015). they areaccountable to control the administration, and professional activity along with behaviour ofpersonnels. Leader is the person who lead by taking extra ordinary action and decisions.3Illustration 2: leader definition(Sources: Definition of a Leader,2017)

Leaders equipped, superior position and prominent in their field, which influences to followthem. 4

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