Management and Operation: Key Approaches and Roles
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Added on Β 2023/02/02
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This presentation discusses the key approaches to operation management and the role that leaders and managers play. It also highlights the importance and value of operations management in achieving business objectives.
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Management and Operation TASK 2
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Table of Content β’Introduction β’Key approaches to operation management and the role that leaders and managers play β’Importance and value of operations management in achieving business objectives β’Conclusion β’References
Introduction Management operation plays a very crucial role in an organisation. The rolesanddutiesofmanagementofacompanyincludeplanning, organising, supervising and production. This report will discuss about the roles and responsibilities of leaders and managers of Amazon. Addition to this, this report will also help in understanding different approachesthatareadaptedbyleadersandmangersindifferent situations that arises in the respective company.
Key approaches to operation management and the role that leaders and managers play. Six Sigma:Improving skills and productivity, observing and working on statistics and being in discipline are the things when followed overcome the errors and mistakes in production in Amazon. These were firstly developed and followed by Motorola in 80s and based on their quality management and base of management.
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Contd.. Lean Productivity/ Manufacturing-This method aims on deducting the waste while production of goods and services at least level. Not only Amazon uses it but also big companies like Nike, Toyota are using it so that they could gain more profit by reducing the amount of waste while production and services.
Contd.. Keizen- Itβs an initiative to reduce waste and increase its production by eliminating and re-using the wastage. This is highly dependent on continuous improvements that bring favourable changes in production and manufacturing in Amazon while the management and Leaders make sure that they bring effectiveness in production and distribution.
Importance and value of operations management in achieving business objectives Quality- Operation management helps in enhancing the quality of products and services by introducing various strategies. Thus, it furtherhelpsinmanaginglongtermrelationshipwiththe customers by providing standard products and services. Delivery management- Operation management helps in managing the delivery services of the products to the customers. In order to do it, the products are delivered at given delivery time frame.
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Contd.. ResearchandDevelopment-Therespectivedivisionhelpsthe company by analyzing the target customers and their needs and wants. Thus, it helps in fulfilling the demands of the customers and maximizing the sales of products of Amazon and its revenue. Optimum utilization of resources- Operational management helps in adequate utilization of the available resources of company such as employees, finance, etc.
Conclusion From the above discussion, it can be analyzed that management and operations are two important elements of a company. Also, the role of manager and leader is different from each other, however, both plays a majorroleinachievingtheobjectivesofrespectivecompany. Furthermore, there are various approaches and styles used by the leaders to manage different situations that arise in an organization.
References β’Alderton, P. and Saieva, G., 2013.Port management and operations. Taylor & Francis. β’Barratt, M., Choi, T. Y. and Li, M., 2011. Qualitative case studies in operations management:Trends,researchoutcomes,andfutureresearchimplications. Journal of OperationsManagement. 29(4). pp.329-342. β’Brandon, C. J. and Mullan, P. B., 2013. Teaching medical management and operationsengineeringforsystems-basedpracticetoradiologyresidents. Academic radiology. 20(3). pp.345-350.
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