Management and Operation: Key Approaches and Roles

Management and
Operation
TASK 2

Table of Content
• Introduction
• Key approaches to operation management and the role that leaders and
managers play
• Importance and value of operations management in achieving business
objectives
• Conclusion
• References

Introduction
Management operation plays a very crucial role in an organisation. The
roles and duties of management of a company include planning,
organising, supervising and production. This report will discuss about
the roles and responsibilities of leaders and managers of Amazon.
Addition to this, this report will also help in understanding different
approaches that are adapted by leaders and mangers in different
situations that arises in the respective company.

Key approaches to operation management and the
role that leaders and managers play.
Six Sigma: Improving skills and productivity, observing and working
on statistics and being in discipline are the things when followed
overcome the errors and mistakes in production in Amazon. These were
firstly developed and followed by Motorola in 80s and based on their
quality management and base of management.