Management and Operations

Management and
operations

Contents
INTRODUCTION...........................................................................................................................1
LO3..................................................................................................................................................1
Theories of operations management.......................................................................................1
Operations management approaches......................................................................................2
Operational functions.............................................................................................................2
LO4..................................................................................................................................................3
Dimensions of contemporary business environment..............................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Concept of management and operations is mainly related with transformation of raw
materials into finished products. Effective implementation of all practices related with operations
of organisation is very essential to attain growth and success. Leaders and managers are the one
that play a crucial role in success of an enterprise (Zeng and et. al., 2014). TESCO, which is a
multinational general merchandise and groceries retailer is consider under this report. Dave
Lewis, is the leader of TESCO, various qualities and skills of his are presented in this report.
Various theories and approaches of operations management that could be implement by
enterprise to achieve its set goals and objectives is all given in this report. Further, relationship
between management of organisation with other key elements such as values, culture, CSR and
with stakeholders is all given in this project.
LO3
Theories of operations management
Concept of operations management is consider with planning and controlling
manufacturing process of organisation. This support in attain high level of efficiency in
production process that help company in maximise the number of its profits which ensure its
sustainability in market. Various theories of operations management are there that that help
management in analyse the situation and take appropriate action. These theories can be
understood by following points:
Six sigma: This is a theory that is used by company to improve the quality of all the
operations implement by company by removing all the errors and defects. Further, this support in
saves both cost and time (Wild, 2017). With this, management of TESCO can implement all its
activities by maintain a quality level.
Lean production: This is another most useful theory of operations management that is
concerned with cut out all the waste and focuses more on quality. Main feature of this theory is
that management of TESCO can apply this is all aspects of business from design to distribution
of its products and services.
Queuing theory: It is a technique of operations management that is employ by
management to identify the staffing needs, inventory level and scheduling of raw materials that
help in achieve customer satisfaction and also provide competitive benefit to enterprise.
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