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Management and Operations

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Added on  2020-10-22

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Management and Operations INTRODUCTION 1 TASK 11 1) Introduction to organisation1 2) Manager and leader and compare their roles and characteristics1 3) Differences of managerial functions and leadership roles by applying a range of management theories and concepts 3 4) Various situations and roles of leader and functions of a manager apply in different situations3 (5) Different management and leadership theories4 6) Strengths and weaknesses of different theories and approaches 5 7) Conclude on how managers and leaders make impacts on organisation5 TASK 26 1) Operation

Management and Operations

   Added on 2020-10-22

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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11) Introduction to organisation ...................................................................................................12) Manager and leader and compare their roles and characteristics...........................................13) Differences of managerial functions and leadership roles by applying a range ofmanagement theories and concepts.............................................................................................34) Various situations and roles of leader and functions of a manager apply in differentsituations.....................................................................................................................................3(5) Different management and leadership theories.....................................................................46) Strengths and weaknesses of different theories and approaches............................................57) Conclude on how managers and leaders make impacts on organisation................................5TASK 2............................................................................................................................................61) Operation management and key approaches adopted by organisation...................................62) Roles and responsibilities of managers and leaders in successful management of operation73) Importance and value of the key approaches to operations management...............................74) Managers and leaders could be effective in improving operational efficiencies....................85) Impact of external business environment factors on operational management......................8(6) Application of operations management to manage the factors that impact on businessenvironment...............................................................................................................................10(7) Conclude and suggest recommendations for future improvements....................................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONManagement and operations refers to the activities which includes designing, executingand control of operations that transform raw materials into final products and services accordingto which business strategy has been formulated to achieve organisational goals and objectives. Itis the responsibility of operation management to utilise available resources in an optimummanner which in turn minimising wastage and increase profitability of company. The presentassignment is based on M&S which is one of the largest retailer organisation in UK engaging inproviding wide range of clothing products across worldwide. The project report discusses theroles of manager as well as characteristics of leaders along with an appropriate approach thatmay applied by operation management to bring profitable outcome to company.TASK 11) Introduction to organisation Marks and Spencer is UK-based retailer company having headquarter is in London. Thisfirm was established in year 1884 by Michael Marks and Thomas Spencer. It is a huge size firmand furthermore recorded on London Stock Exchange. This firm is well known for its offering ofluxurious food items, clothing and furniture products. Marks and Spencer has around 979 storesin United Kingdom including 615 stores offer only food items. Under this organization around84,939 staff individuals are working with in various divisions and their fundamental spotlight ison achieving the desired gaols and objectives within a given time-frame. The hierarchicalstructure of Marks and Spencer organization is flat (Childe, 2011).2) Manager and leader and compare their roles and characteristicsManager is a person who is in charge of administrating or monitoring staff or group. It isresponsible to formulate business decisions and suitable plans for the betterment of employees aswell as all stakeholders. Therefore, It is accountable for division and execute the strategies andplans at working environment. Whereas leader is one who is having an ability and skills to guideand motivate employees to work hard and perform its allotted roles and responsibilities that willbe further support them as well as organisation to achieve desired objectives within limited timeperiod.Roles of managers 1
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