logo

P1 Roles of leaders and managers with their characteristics in organisation

   

Added on  2020-12-18

17 Pages5539 Words314 Views
Management andOperations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Roles of leaders and managers with their characteristics in organisation.........................1TASK 2............................................................................................................................................4P2 Application of leader's role and manager's functions in different situational contexts.....4P3 Different theories and models of approach used by organisation.....................................5TASK 3............................................................................................................................................7P4 Key approaches to operations management and role of leader and manager...................7P5 Importance of operational management and its value in Kingfisher Plc..........................9TASK 4..........................................................................................................................................10P6 Business environment factors and its impacts on operational management and decision10CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13

INTRODUCTIONManagement and operations defines activities and strategies which are framed byadministration to design system and function effectively. It is essential that each organisationutilises resources; thereby deliver adequate products and services in marketplace in respect todemands and needs of public. Funds, material and manpower are various components which areused efficiently, so that appropriate profit is generated by firms. Present report is based onKingfisher Plc which is retail store which has headquarter in London. Company offer homeappliances, tools, furnishing things, hardware, garden supplies and plants. This assignmentspecifies different roles and characteristics of manager and leader. Both need to function andconduct duties in respect to situational contexts. Operations management approaches and itsimportance and value in accomplishment of business objectives. Besides this, factors withinbusiness environment are acknowledged by executive to make appropriate decisions andjudgements which are beneficial for firm. TASK 1P1. Roles of leaders and managers with their characteristics in organisationLeaders: Leaders have gained ability to influence as well as assist others to follow theirrules. They are like the teachers or instructor who instructs people to work as per guidelines sothat goals build by managers can be achieved in given period of time. Managers: Managers in a company take responsibility to set achievable target and goalsthrough performing various functions like forecasting, organisation, co-ordination, training andevaluation etc. manage all operations and functions of an organisation. Some major functions ofthem in a firm are organising, planning, motivating, controlling, leading, and decision-making. Role of Leaders in Kingfisher PlcThe major role of leaders in Kingfisher Plc is to lead people by motivating andencouraging them towards goals and objectives of business. They used to extract best out ofemployees so that productivity of business as well as of them can be increased. With thisassistance some major roles of leaders in such a large retail stores where thousands of workersare working can be stated as beneath:Communication: Through strong communication skills, leaders use to interact withemployees on individual basis in order to know what problems occur with them in carrying out1

operations. Along with this, to make effective relationship between management and workers,they used to communicate current objectives, plans as well as diversities of business to them andprovide every kind of information. This would help in generating feeling of equality betweenemployees. Strategies: Leaders help managers in implementing and initiating strategies made bythem into workplace in a successful and positive manner so that achievement of business goalscan be obtained. Policy: In context with employment, diversities in organisational culture and more,leaders have authority to redirect existing as per current situation of business so that betteroutcomes can be achieved. Difference between roles of managers and leaders with their characteristicsBasisManagersLeadersFunctionsManagers performs variousfunctions in organisationamong which major duty ofthem is to manage entireactivities done by employeesat workplace. Leaders have responsibility togive specific direction toworkers and provide guidelinesto them so that they can workin desired manner.SkillsThey use both managerial andleadership skills in order tohandle problems at workplace.In addition to this, they givetheir loyalty and time tobusiness to hold own position.They haven't gain anyorganisational skills but createsvision to unite workers in acompany. They adoptleadership style according tosituation occur at workplaceand solve problems occur withemployees in carry out theiroperations. Working They build policies andstrategies as per demand ofbusiness.They implement policies madeby managers into workplaceand try to convince people towork accordingly. 2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Management and Operations Assignment - Kingfisher Plc
|14
|4117
|142

Management and Operations Assignment Solution - Kingfisher Plc
|13
|4426
|187

Roles and Characteristics of a Leader and Manager in Management and Operations
|11
|2882
|69

Management and Operations - Kingfisher Plc Assignment
|12
|3716
|77

Management and Operations Essay - Kingfisher Plc
|15
|4244
|57

Management & Operations of Mark & Spencer
|15
|4642
|38