Management and Operations

Operation and
management

Table of Contents
INTRODUCTION...........................................................................................................................3
Section 1 (Task 1& 2)......................................................................................................................3
P1. Role of leaders and function of manager...............................................................................3
P2. Examining examples of the ways managerial functions and leaders role apply in distinct
situational contexts.......................................................................................................................5
P3. Applying different theories and models................................................................................7
Section 2 (Task 3 & 4).....................................................................................................................8
P4. Operational management approaches along with role that leaders and managers play........8
P5. Importance along with values of operations management to achieve objectives of business.
....................................................................................................................................................10
P6. Assessment of business environment factors that impacts operational management
addition to decision making through managers and leaders. ....................................................10
CONCLUSION..............................................................................................................................11
REFERENCES................................................................................................................................1

INTRODUCTION
Management and operations emphasis on turning inputs into outputs with proper
planning, organising along with supervising all the activities related with production,
manufacturing and services (Addo-Tenkorang and Helo, 2016). These are organisational
functions that assist in making necessary improvements within processes that results in higher
productivity for business. For gaining insights about management and operations, Morgan
Motors Company is chosen that is car manufacturer that was established in 1910 at United
Kingdom. The assessment highlights information about leaders role and managers functions,
application of leaders role along with managers function in context to situations and different
theories and approaches. Further it includes essential operations management approaches and
some of the factors that impacts decision making of managers and leaders along with operational
management efficiencies.
Section 1 (Task 1& 2)
P1. Role of leaders and function of manager
Introduction of organisation: Morgan Motors Company was established by Henry
Frederick Morgan in the year 1910. It is a well-popular brand that works in motoring sector to
provide automotive vehicles by exceptionally blending heritage, suitable modern technology
addition to traditional craftsmanship. The company has tradition management structure in which
personnel are supervised and lead effectively to develop business.
Role of manager and leader
Manager is the person who administers the entire organisation. The people who have
powers for recruiting, hiring, organising resources, monitoring attendances, maintaining
discipline, oversees workings and do performance appraisal are defined as managers. The main
function or role of manager in a company is to plan activities for upcoming duration. The also
perform functions to organise the team as well as materials in accordance to the set plan. In
addition, managers of Morgan Motors Company executes their functions including staffing,
leading, controlling and so on in effectual manner (Battini and et.al., 2016).
Leader is the human being who possesses various combination of personality along with
skills to make others following the direction provided by them. The person who have ability to
convince others to perform critical workings is defined as leader. The main role of leader in a

business is to lead people in the path to achieve objectives. Moreover, they performs role of
facilitator in which they makes things easier for personnels and facilitates directions to process
flow better together with boost productivity. Furthermore, leaders of Morgan Motor Company
have roles related to decision maker, listener, strategists, harmonising workforce and change
agent.
Comparison between role and characteristics of manager and leader
Basis of comparison Leader Manager
Characteristics The one of characteristic of leader is
that they are caring as they shows
genuine concern along with for
sincere interest for others. Moreover,
leaders of Morgan Motor Company
have characteristics or qualities of
optimism as they have tendency for
taking most cheerful along with
powerful view and expects best
outcomes.
Managers of any business have
characteristics of huge
knowledge about various field of
works. Moreover, managers of
Morgan Motor Company posses
characteristics of
understandable as they
understands employees values
and appreciate the contributions
made by workforce.
Roles Organisational leaders have main
role of building morale as they pulls
everyone together for the purpose to
work for common objectives. In
addition, they performs role of
strategist in which various strategies
are created by them for the
workforce.
Managers of company executes
various roles as per the
designation. Human resource
manager have role of recruiter
in which they source required
candidates for the vacant job.
Further more, they also have role
of administrator of company.
Powers Leaders have power to influence
people and to enforce disciplines
among workforce.
Managers have power for
overseeing entire organisation
and making decisions for
betterment of enterprise.