Roles and Characteristics of Managers and Leaders in Operations and Management

MANAGEMENT AND
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
LO1..................................................................................................................................................1
P1. Definition and comparison of distinct roles and characteristics among managers and
leaders.........................................................................................................................................1
LO2..................................................................................................................................................3
P2. Examination of examples about the ways roles of leaders and managerial functions are
applied in distinct contexts of situations ....................................................................................3
P3 Apply various theories and models of approach including situational leadership, system
leadership and contingency.........................................................................................................4
LO3 .................................................................................................................................................6
P4 Key approaches to operations management and role that leaders and managers play..........6
P5 Importance and value of operations management in achieving business objectives ............8
LO4 .................................................................................................................................................9
P6 Assess factors within business environment that impact upon operational management and
decision making by leaders and managers..................................................................................9
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Operations and management refers to one of business area related to designing together
with controlling mechanisms of production or manufacturing and redesigning entire operations
of entity (Bozarth and Handfield, 2016). Within the area, raw material are converted into
valuable products with proper management of tasks and activities in order to create values for
customers. Morgan Motors Company is motor car manufacturer which was established via
H.F.S. Morgan in 1910 at United Kingdom. It provides fitting antidote for mass manufactured
automotive productions and brings exceptional mix of traditional craftsmanship with suitable
modern technology.
The report differentiates and compares leaders and managers on the basis of roles and
characteristics. It also apply leaders' role and managerial functions in situations, roles played by
both on operations functions and understands relationships among management and leadership to
attain objectives of company.
LO1
P1. Definition and comparison of distinct roles and characteristics among managers and leaders
Leader
Leader is defined to the one who guides or direct other people and see the ways in which
situations as well as operations can be improved to move towards objectives in best possible
aspects. In case with Morgan Motors Company, a leader is the person who holds potentials to
stimulate work addition to behaviour of manpower.
Manager
Manager is the person whose main job is for managing business. Organisational
managers are the one that holds control or administrations of group of staff or entire business. In
case with Morgan Motors Company, managers supervise and motivates entire workforce
together with direct progress of company.
Differentiation among managers and leaders
Basis Manager Leader
Characteristics Key characteristics of effective
managers are as outlined:
Characteristics of leader: The main
attributes or characteristics or
1

 Understandable: Effective
manager have quality of
understanding values of its
employees. In context to
Morgan Motors Company,
managers understands efforts
made by each employee and the
values that they adds in
objectives.
 Trust: Good mangers are
characterised as the one who
break down projects in
manageable chunks as well as
delegate as per strengths of
team by trusting that workers
have ability to handle essential
tasks properly (Half, 2020).
qualities of leaders of Morgan Motor
Company are as follows:
 Honesty and Integrity:
Supreme quality of a leader
is unquestionable honesty
and integrity. In relevance to
Morgan Motors Company,
leaders are honest towards
their subordinates and
integrate values, beliefs,
ethics, etc in their workings.
 Confident: A leader have
quality of confidence through
which they ensure that their
subordinates follow their
commands. Leaders of
Morgan Motors Company are
confident and it is reflected
from the trust followers have
on them.
Roles Main roles of managers in the company
are as discussed:
 Managers of Morgan Motors
Company have prime role of
ensuring daily functioning or
operations of all departments
addition to group of workforce.
 Managers articulates short
together with long term
objectives for ensuring
longevity of enterprise.
Major roles played by leaders in the
entity are below:
 Organisational leaders have
role of making things easier
for their subordinates.
 Leaders of Morgan Motors
Company fulfil role of
decision maker for
implementation of strategies,
making hard choices and
working with available
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