Importance of Management and Operations in Morrison

Management and Operations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
Assessment 1...................................................................................................................................1
1. Introduction of a company and its management structure.......................................................1
2. Presenting the roles characteristics of leaders and managers..................................................1
3. Specific example and examine the role of leadership and management with theoretical
examples:.....................................................................................................................................3
4. Presenting different leadership approaches and theories.........................................................3
5. Conclusion and recommendations...........................................................................................5
Assessment 2...................................................................................................................................5
1. The key operation of Morrison................................................................................................5
2. The key operation functions and role of managers and leaders...............................................5
3. Different key approaches in operation management in Morrison...........................................6
4. Impact of the external Business environmental factors affecting decision making by the
managers and leaders...................................................................................................................7
5. Critical evaluation of application of the OM and how different factors affect business
environment.................................................................................................................................8
6. Conclusion...............................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Management is the set of principles that helps in planning, organizing, directing and
controlling, whereas operation management is the administration of business practices that assist
to improve the performance of company. The current study will shed a light upon importance of
management and operations. The chosen firm for this report is Morison which is top retail firm
in UK and offers range of products to their customers at reasonable rates. The study will explain
the roles and responsibilities of leaders and manager, along with this report will describe
different theories link with leadership. Moreover, it will critically evaluate different key
functions within an organization that assist to meet the set objectives. Also different internal and
external business environment factors are also defined that may affect the entire decision of
company in negative manner.
Assessment 1
1. Introduction of a company and its management structure
Morrison is among the top four supermarket chains in UK. It is a leading retail markets in
UK. It is a food retailing company. It has its own manufacturing and is well known for quality of
production. The organisation has 11 million customers running every week under approx
110,000 Colleagues. The company adapts matrix as an organisational structure. It is a
composition with the combination of both divisional and functional modules. In this structure the
employees perform in both type for themselves and under group tasks. Also decision taking is an
easy task with the help of the team and the manager so they both work together to attain specific
goals.
2. Presenting the roles characteristics of leaders and managers
ROLES CHARACTERISTIC
Leaders  They work according to the
business plan and objectives
developed by the managers.
 Leaders play a great role in
terms of motivation and
inspiration of an employee
(Roda and Macchi, 2016).
 Leader have a good
communication with the
employees.
 Leaders have the ability to
delegate a decision and the
team members.
 They have the quality of self-
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 Leader encourages the
employees for better
performances .
awareness, and they are
creative and have that
compassion of learning new
things
Managers  Managers of Morrison
develop the objectives and
plan for the organization.
 Manager encourages the
leaders for good results.
 Managers important role is
to prepare plans.
 Managers are experienced
people who have good sort of
knowledge.
 They are good in managing
time and utilizing it properly
(Pavlineri, Skoulikidis and
Tsihrintzis, 2017).
 Managers are confident
people and have a sense of
responsibility.
Similarities of a leadership and management.
Management and leadership (M&L) both require people for completing their work and are
surrounded by them. They both influence the working structure and surrounding of Morrison.
Management and leadership both are considered the important pillars of Morrison. With the
combination of M&L, company is able to meet the define aim of a business and take a business
at further level of success as well.
Differences between management and leadership
MANAGEMENT LEADERSHIP
 Management like stability and tries to
control risk.
 Management wants the work to be done
in systematic and follow all rules.
 Management act authoritatively, and
 Leadership always appreciate change
they try taking risk for better results.
 Leadership promote creativity and
innovation and try finding new ways of
doing a work (Gillen, Jacquillat and
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