Comparison of Roles and Characteristics of Leader and Manager

Management and
Operations

Table of Contents
Table of Contents.............................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Compare the different roles and characteristics of leader and management.........................1
TASK 2............................................................................................................................................3
P2. Determine the role of leader and function of manager apply in different situational context
.....................................................................................................................................................3
P3. Application of different theories and models of leadership approach...................................5
TASK 3............................................................................................................................................7
P4. Analysing the approaches to operations management and role of leader and manager........7
P5. Importance and Value of Operations Management in achieving business objectives..........8
TASK 4............................................................................................................................................9
P6. Assess the factors in business environment and how they affect the decision making.........9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Operations management refers to strategical approach that is carried out by manger to operate the
whole organisations and concern with designing and controlling the process in production of
goods and services (Benjaafar and Hu, 2020). It involves the ensuring the efficiency of business
operations and meet the requirement of costumer. In this report Sainsbury is taken which is UK
based retail company and second largest supermarket founded by John James Sainsbury. In this
report it is studied about difference between the roles and characteristics of leader and manager
and then analyse the role of leader and functions of manager applied in situational context. Apart
from that different theory and model of approach of leadership theory and key approaches to
operations management and role of leader and manager is discussed. Importance and values and
the ways through which they achieve business objective has evaluated and factors within
business environment and their influence the decision making by leader and manager.
TASK 1
P1. Compare the different roles and characteristics of leader and management
Manger is person in management who manage all the activities and function of
organisation such as planning, organising and controlling and monitoring the business
process in order to improve the effectiveness of company(Chary, 2017). In the Sainsbury
company, manger is works to supervise the whole process and from scratch and maintaining
operation system of organisation effectively. Right from planning to implementing the idea
in business is done by with the help of manger and responsible of many decisions in firm.
Leader who lead the group of people or individual in organisation and influence them to
complete the task. They possess with charismatic quality that everyone is attracted to them
by their attitude and traits and this characteristic is rare in individual. In the company
Sainsbury, leader impact the behaviour and attitude of people and influence to accomplish
their task on time and motivate them to put all their efforts and build confidence in them.
They are important part of organisation and play essential role in the function of company.
Basis Manager Leader
Characteristics They are generally focused
on process in organisation
rather on internal process
It focuses on process
oriented and maintain the
relations with all employees
1