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Exploring the Mediating Role of Engagement in Human Resource Management

   

Added on  2019-12-18

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MANAGEMENT AND OPERATIONSSTUDENT NAME:STUDENT ID:PROFESSOR NAME:1
Exploring the Mediating Role of Engagement in Human Resource Management_1

Executive summaryIn this report the roles of the leader and the manager of M & S ltd Company are elaborated indetail. The leaders and the managers are two important pillars of any organization. These twogroups play a vital role in the overall growth of any company. This report considers how thedifferent leadership methodologies have been adopted by the M & S ltd Company to effectivelymanage all the activities required to fulfill the goals set by the company. This report also stresseson the key roles opted by the management for the various employees. It also explains theimportance of the strategies adopted in achieving business objectives. The various factorsinvolved in various business environments that affect the operation and decision- making abilityof the leaders and managers is explored vividly in this report. Thus, the various specifications asdiscussed regarding leaders and managers contribute to the overall growth of the organization. 2
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Table of ContentsTASK 1............................................................................................................................................4Introduction......................................................................................................................................4LO1 Difference between the roles of a leader and the functions of a manager (P1).......................4LO2: Application of the role of leader and functions of a manager (P2, P3)..................................5Conclusion.......................................................................................................................................7Task 2...............................................................................................................................................8Introduction......................................................................................................................................8LO3: Find out the good qualities of leadership and management in the department of operationsfunction (P4, P5)..............................................................................................................................8LO4 Assessment of the relationship between the working of a manager and a leader in businessatmosphere of Marks and Spencer (P6).........................................................................................10Conclusion.....................................................................................................................................13Reference list.................................................................................................................................143
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TASK 1IntroductionIn any company the roles of both the manager and the leader is quite important which can shapethe face of any firm. In this task, the M & S Limited company is considered and theorganizational structure of the company is explored in detail. This enterprise is an ever-growingcompany and I am the management consultant of this company. This organization is under themanagement of the CEO, various departments like finance, administration are having a level ofhierarchy, and they all directly report to the CEO. I have been allotted by the CEO of thecompany to analyze the influence of leaders and managers on the working operations of thecompany. According to Nahavandi (2016, p.121),the roles of a leader are very important for thegrowth of the company. In addition to this even the functions performed by the manager alsoplays a vital role for the enrichment of the organization. So the various roles of a leader andfunctions of a manager in lieu of the different predicaments that they have faced are explored.The various theories and models of approach like situational, systems and contingencyleadership have been taken into consideration in this report. LO1 Difference between the roles of a leader and the functions of a manager(P1) A leader is a person who always remains an inspiration and paves a path for the right approachesthat is important for the overall development of the company. Schyns and Riggio (2016, p.45)opined that a leader needs to determine the way that not only entrusts all his subordinates butalso makes the employees confident within themselves. A leader needs to maintain effectivecommunication with the employees in such a way that he can convey his thoughts directlypeople. On the other hand, the manager is a person who possesses the skills to get his work doneout of his employees. According to Zigarmi and Roberts (2017, p.55), a manager is anintermediary between his subordinates and his management. Moreover, he interlinks the top levelof the hierarchy with the bottom level. Manager efficiently handles the organizational tasks andis responsible for the employees’ well being in the organization.Junker and van Dick (2014, p.15) states that a leader leads a group of people towards a commongoal. He tries to inculcate trust among the followers. The leader develops different ways inwhich he can motivate the people under him towards leading a common goal. Leader proposes4
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