Management and Operations Assignment Essay
Added on 2020-06-06
16 Pages4481 Words99 Views
MANAGEMENT AND OPERATIONS
Table of ContentsIntroduction.............................................................................................................3Task 1.....................................................................................................................3Difference between leader and manager in perspective of their roles and characteristics (P1) (LO1) (LO2).........................................................................3Management theories applicable to the organization which can support the growth and their sustainable performance over an organization (P3) (LO1) (LO2)...................................................................................................................5Impact of leaders and managers of the selected organizations: .........................8Task 2.....................................................................................................................9Key approaches of operation management and explanation about the role whichleaders and managers play in an organization (P4) (LO3) (LO4)........................9Importance of operation management in order to achieve the business objectives (P5) (LO3) (LO4)................................................................................9Impact of the factor of business environment over the leaders and managers operation and decision making policy (P6) (LO3)(LO4).....................................10Conclusion............................................................................................................12Reference List:.....................................................................................................13Page 2 of 16
IntroductionThis essay is aiming to provide the knowledge regarding the management and leadership. Maindifference between the division of works helps any organization to carry their task in easy waywill be portrayed in this essay. This assignment will choose a organization for give betterexplanation regarding the leadership and management functions and the task one has beencompleted as the management consultant of the Marks and Spencer and the second task isillustrating about the general concepts regarding the business environment and the operationmanagement. Task 1Difference between leader and manager in perspective of their roles and characteristics (P1) (LO1) (LO2)Introduction about the organization and the management structure of Marks and Spencer:Marks and Spencer is a public limited company belongs from the retail industry. It is one of thelarge multinational retailers of the United Kingdom. This establishment has started their journeysince 1984. Headquarter of this company has situated in the United Kingdom. Founder of thistrading unite is Sir Michael Marks and Thomas Spencer. This company has operating its servicein worldwide context. CEO of this organization is Steve Rowe. As per the record of 2017, thiscompany's annual operating income is 690.8 million in year. This company is popular among itsstakeholders as M&S (Marksandspencer.com. 2017). The management structure of the Marks and Spencer is hierarchical. It means The entireorganizational functions has been operated through a top- to down management structure, therethe top level of the structure has been occupied by Chief executive officer and the above theCEO the Managing director has instruct the e the work of that trading unite. In the hierarchicalstructures of the Marks and Spencer after the CEO all, the department wise managers and theleaders are operating their agendas under the supervision of the CEO. They are responsible eitherto lead their team or to give instruction of the work to their fellow work on order to run theoperating service in effective ways. The managers and the leaders are responsible to set the workprocedures as per with the business goals of the organization. Difference between management and leadership:Page 3 of 16
Management and leadership is two different important feature of an organization. It can bemention that the instructions of managers and leadership of an organization can operate all thefunctions (Cai and Yang, 2014). It is such kinds of things by a how a specific team is workingunder a supervisor for achieving a specific goal; that goals can be to gain the competitiveadvantage or to gain maximum number of profit from the customers. In case of Marks andSpencer their brand reputation is a big factor for them, as because, they have been delivered thequality service to the service user and the management of this organization is aiming to providesuch kinds of quality service to the consumers. Brand managers need to take care about thisperspective that there any task cannot ruin the good brand value and to increase or maintain thatvalue the managers are formulate their strategies as per that choice. Leaders are responsible todoing the assign task not only in more qualitative way but also by maintaining the servicequality. Management of Marks and Spencer has been segregated in various departments foroperating the all kinds of organizational tasks in effective way and they maintain theinterdepartmental communication in order to provide the better service to their service users inmore way that is effective (Heizer, 2016). The interdepartmental communication strategies helpthis organization to abide all kinds of error related with the organizational goals. Role of an leader and manager applicable to the different organizational situation (P2)(LO1) (LO2)There is a fine line of difference between the leader and the managers. Leaders who are directlycommunicate with the sub- divisional workers, who are works as a machine for the company formore production. In that perspective, it is important to keep motivated those employees tocomplete their task with best of their effort (Jacobs et al. 2017). Here the selected organization isthe Marks and Spencer and for compare with different organizational situation here the mostprominent competitor of this brand is the Tesco. Now how the leaders and the managers of thistwo organizations will play their role in positive and constructive way that need to do discussesas per the various organizational situation in different time. An organization is going through various kinds of situation during their operating functions; inthat case, it is a prime task for both the managers and the leaders to hold the quality of works incrisis also. There are different kinds of task of an organization which will need to take in specialconcern in various kinds of working agendas., Such like the strategies of formulating a properbudget and the to formulate the segregates during the time of negotiation with the Investors arePage 4 of 16
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