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Management and Operations Assignment : Deloitte

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Added on  2020-06-05

Management and Operations Assignment : Deloitte

   Added on 2020-06-05

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MANAGEMENTAND OPERATIONS
Management and Operations Assignment : Deloitte_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1. Comparing different roles and characteristics of a leader and a manager.......................1LO 2.................................................................................................................................................3P2. Application of the role of a leader and function of manager in different situations........3P3. Different theories and models of approach......................................................................4LO 3.................................................................................................................................................7P4. Key approaches to operations management and the role that leaders and managers play7P5. Value and importance of operations management in achieving business objectives.......8LO 6.................................................................................................................................................9P6. Factors in business environment that impact upon operational management and decisionmaking by managers and leaders............................................................................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
Management and Operations Assignment : Deloitte_2
INTRODUCTION Management and operations play an important role in business. Operational managementis control of all the activities and tasks of business. It is important so that business can runeffectively and efficiently. Organization has to evaluate the time of conversion of raw materialsinto finished goods. This is done so that manufacturing process can run profitably andsuccessfully (Ageron, Gunasekaran and Spalanzani, 2012). It helps the business to runsuccessfully and smoothly. Assignment discusses about Deloitte which is a managementconsultancy firm. It is operated in the UK and provides the professional services such as tax,audit, management and financial advisory. Report will explain about the definition andcomparison of role of leader and manager as well as application of same in different situations.Also, it will discuss about various leadership theories and models of approach. The keyapproaches to operational management and role of leaders and importance and value ofoperations in accomplishing their business objectives and targets will be studied as well. Lastbut not the least report will highlight the factors in business environment which can affectoperations and decision making of leaders and managers. LO 1P1. Comparing different roles and characteristics of a leader and a manager Leadership is the method which impacts different people and guides as well as motivatesthem so that they can work efficiently and effectively. Through this, all employees can achievethe objectives and targets in an appropriate timeframe. This results in the growth anddevelopment of firm. Management is the process in which manager manages all the resources, activities andhuman resources in a company. It has a process which consists of 5 steps including the planning,organizing, staffing, directing and controlling. Characteristics of manager in DeloitteCreates plans and policies – Manager creates the procedures and methods inorganization. Manager delegates work to all the staff members (Alderto and Saieva, 2013).Confident – Manager confidently deals with all matters of the organization. They solvesall the problems in a cool and calm manner. Characteristics of leader - 1
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Motivates the workers - Leader motivates all the employees so that they can performefficiently and effectively. Thus, it increases the energy and enthusiasm of employees to performbetter (Brown, Bessan and Lamming, 2013). Effective decision making – Leaders can take important decisions related to all mattersof the organization. It leads to achieve all the objectives and goals effectually. Difference between characteristics of leader and manager-Leader Manager Leader motivates all the staff membersso that all employees can achieve theirobjectives and targets efficiently. Thisincreases the energy level of allemployees to perform better. Leader gives direction to all theemployees so that they can achievetheir set goals. They create differentstrategies to execute different plans. Manager is task oriented. Heemphasises on achieving all theobjectives and tasks effectually. So,manager delegates the work to all staffmembers so that employees can easilyaccomplish their goals. Manager helps in implementing all theplans and policies in an organization.This helps in smooth functioning of thecompany.Role of leaderMotivator – Leader motivates all the staff members so that they can perform better. Thisis done to increase the enthusiasm of employees.Supportive – Leader guides and encourages all employees so that they can achieve thetargets and goals. Role of managerImplement all plans and policies - Manager executes all plans and policies in theorganization. It helps in smooth functioning of the business. Provides training – The manager monitors needs of all employees and then accordingly,create training programme for them. Through this, workers can perform efficiently andeffectively (Burns, 2014). LeaderManagerLeader is the person who guides andManager is a person who emphasises2
Management and Operations Assignment : Deloitte_4

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