Key Approaches to Operations Management and the Role of Leaders and Managers

This presentation discusses the key approaches to operations management and the role of leaders and managers in achieving business objectives. It covers topics such as total quality management, just-in-time inventory, continuous improvement plan, key performance indicators, and the six-sigma approach. The importance of operations management in waste reduction and achieving business goals is also highlighted.

MANAGEMENT
AND
OPERATIONS
TASK-3

Table of Content
 Introduction
 The key approaches to operations management and the role that leaders and managers play.
 The importance and the value of operations management in achieving business objectives.
 Conclusion
 References

Introduction
Operation management refers to the planning, organising, controlling and supervising
various processes within the organisation so that the higher level of efficiency can be
developed. This term is used in the business for managing all the people,
technologies, procedures and information so that the all organisational activities can
be carried out in a most effective manner. This file is based on the Tesco which is
one of the leading business in retail industry of UK. This PPT will cover that how the
role of a leader and the functions of a manager helps the business in different
situations.

The key approaches to operations
management and the role that leaders and
managers play
As the operation management is an important part of the business to manage all
the business process and procedures related to the production of goods and
services. The concept of operation management encompasses all the
business operation which are related to the ordering raw material, converting
them into final products and selling it to the final customer so that the
business can attained higher profitability and productivity. Operation
management contains various theories and approaches within which are as
follow:

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Total quality management: This approach of operation management depicts
that the business manager of Tesco must focus on improving the quality of
their products and services by eliminating the defects from the manufacturing
process. In this aspect the leaders needs to render proper guidance and training
to their employees related to improving their working process so that they will
be able to produce products and services with great efficiency which will
increase the overall profitability of the business.

Just-in- time inventory

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Just in time method: It is related to the proper management of inventory
which defines that the business manager needs to maintain the balance
between their ordered and required stock so that wastage can be minimised
and overall profitability can be increased.

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Continuous improvement plan: This approach refers to the ongoing efforts
of business manager to improve its products and services. In order to get
success and growth in the marketplace manager needs to adopt new
techniques and process in their business so that they can increase the overall
sustainability of their business. In this term, the leaders needs to motivate its
employees to adopt the changes in their working processes so that the overall
profitability and sustainability of the business can be enhanced.

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Key Performance indicator : This technique will enables the managers of
Tesco in measuring the success and failure of their performance. Also, it
will provide them the effective measures so that they can compare their
processes and strategies from the another reputed business organisations so
that the required changes can be implemented

Six-Sigma approach

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Six sigma approach: This approach will enables the manager to eliminate the
defects from their operations and strategies so that the high quality of the
products can be provided to the customers which will provide direct
benefit in increasing the overall performance of the business.
All these approach will helps Tesco in performing all the activities effectively
so that the overall profitability of the business can be increased.

The importance and value of operations
management in achieving business
objectives
Operation management is mainly concern for planning, organising, monitoring
and controlling the business operations so that the business goals and objectives
can be achieved in the most significant manner. The main motive of
management of Tesco behind executing the operation management is to
improve their production process so that the business can produce the quality
products which will help them to meet the customers requirements. The
detailed explanation of the importance of the operation management is defined
below:

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Waste reduction – With the help of proper operation management, Tesco
can reduce their cost and time form their operations by adopting the Just
in time method. As this method will help them to determine the needs of
the stock in their production so that the business can reduce the cost by
maintaining the sufficient stock and can regulate their production
activities without any crisis.

Conclusion
From the above PPT, it can be concluded that the operation management
is an essential part of the business organisation in order to carry out all
the business operation effectively. In this aspect, the leader and managers
play an important role by using the different theories which is helpful in
handling the different situations effectively. Along with this, the different
operation management approaches which is needful in achieving the
organisational goals and objectives has been considered in this file.
Moreover, the different internal and external factors which have great
impact on the overall performance of the business has been covered in
this study.

References
Ageron, B., Gunasekaran, A. and Spalanzani, A., 2012. Sustainable supply
management: An empirical study. International journal of production
economics. 140(1). pp.168-182.
Chevalier, P., and et. al., 2015. Revenue management for operations with
urgent orders. European Journal of Operational Research. 240(2).
pp.476-487.
Fu, C. and Wnuk, A., Red Hat Inc, 2015. Identity management certificate
operations. U.S. Patent 9,225,525.

Thank You