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The role of leaders and managers in management and operations

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Added on  2020-10-22

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MANAGEMENT AND OPERATIONS INTRODUCTION 1 TASK 11 P1 Definition and comparison of different roles and characteristics of a leader and a manager1 TASK 24 P2 Role of leaders and the function of a manager according to different situations with an example4 P3 Different theories and models of approachincludingsituational leadership, system leadership and contingency5 TASK 36 P4 Key approaches to operations management and the role that are played by leaders and managers6 P5 Importance and value of operations management in

The role of leaders and managers in management and operations

   Added on 2020-10-22

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MANAGEMENT ANDOPERATIONS
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Definition and comparison of different roles and characteristics of a leader and a manager1TASK 2............................................................................................................................................4P2 Role of leaders and the function of a manager according to different situations with anexample.......................................................................................................................................4P3 Different theories and models of approach including situational leadership, systemleadership and contingency.........................................................................................................5TASK 3............................................................................................................................................6P4 Key approaches to operations management and the role that are played by leaders andmanagers.....................................................................................................................................6P5 Importance and value of operations management in achieving business objectives.............7TASK 4............................................................................................................................................8P6 Factors within business environment that has an impact upon operational management anddecision making by leaders and managers..................................................................................8CONCLUSION................................................................................................................................2REFERENCES................................................................................................................................3
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INTRODUCTIONManagement and operation is considered as one of the administration related to differentbusiness practice that works in order to create highest level of efficiency within a company(Bazargan, 2016). Prime role of this department is to convert raw material and labour into goodsand services which can be given to customers so as to maximise profit in a speculated timeperiod. TESCO, is one of the leading companies in United Kingdom and it deals in retail sector.This firm comes amongst the third-largest retailer in the world. Present report will focus ondifferentiating between the role of a leader and function of manager. In addition to this,application of roles of a leader and functions of manager is explained in this assignment. Alongwith this, demonstration and appreciation of the role of leaders and managers played inoperations function within an organisation is included in this report. Lastly, demonstration isbeing done in order to understand the relationship between leadership and management in acontemporary business environment. TASK 1P1 Definition and comparison of different roles and characteristics of a leader and a managerEach organisation needs a leader as well as manager so as to operate its business in aneffective manner. They both perform their different activities in order to provide benefits to anorganisation. Role and characteristics of both leader and manager is explained below for betterunderstanding. Leaders: They are defined as the one who lead or command a team or a group of teams,organisation or a country. Leaders are very influential in nature and they motivate or encouragepeople in such a way that goals and objectives can be achieved in a speculated time frame.Therefore, main purpose of leaders is to visualise targets which are achievable. Individual whocome up as leaders are work with the motive of accomplish attainable goals, inspiring otherpersons, measure activities whether these are quantifiable and sharing in nature (Chan and et. al.,2014). For example: Leaders of ASDA, are providing guidelines to team members such asassisting them in making appropriate strategies in order to execute the task in an effectivemanner. Therefore, it is enabling them in getting into a better position at market area. Managers: An individual who takes charge or responsible of a particular group within anorganisation moreover, they have certain staff members who work under a manager and report to1
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him/her for whatever things happen. Thus, it can be said that a manager holds a position fromwhere he/she can control or administer all the activities that happen in a company. Furthermore,they can implement new strategies if company is not gaining any kinds of benefits. Managersand its designation can be different depends upon various organisation like line manages, staffmanager etc., For example: Main task of managers is to assign and allocate effective resources toemployees so that work can be done in a better way without any complication. Henceforth,managers of ASDA are doing the same they are allocating task according to the skills andknowledge acquired by them. Characteristics of leaders:Positive attitude: Leaders without a positive attitude cannot assist them in achievinggoals and objectives. Staying calm and composed always increase strengths in performing betterin difficult situations (Choi, Chan and Yue, 2017). For example: Leaders of ASDA keep positiveattitude as even in decrease in sales they boost the morale of employees and motivate them inperforming their task with full enthusiasm. Focussed approach: Leaders do their activity with a specific vision and they guide theirteam mates with the same approach. With the help of this, leaders can ensure whether membersof their team are working in a better manner or not. For example: While accomplishing any taskleaders of ASDA, are very much focussed as they look out for one task at a time so that it can bedone in an effective manner. Characteristics of managers:Time management: This is one of the key factor that is incorporated by an individualand if a manager possess this quality that he/she can manage all the task and activities in aneffective manner without any chaos or difficulties. For example: Superiors gave different task inorder to increase sales and profitability so here managers should have the capability of timemanagement by understanding the importance of which task is to be done on a prior basis. Experience: In relation to other employees within an organisation managers areexperienced and know what kind of task can give them benefits or will be good of organisation'spoint of view (Dobrzykowski and et. al., 2014). For example: In situations like decrease in salesexperience of manager will be very effective as they can use their experience in making properstrategies for attaining goals and objectives. Difference between leaders and managers:2
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