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Management and Operations - Boston Consulting Group

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Added on  2020-07-23

Management and Operations - Boston Consulting Group

   Added on 2020-07-23

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Management andOperations
Management and Operations - Boston Consulting Group_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and compare the characteristic and roles of a leaders and manager......................1TASK 2............................................................................................................................................5P2 Examine how the role of a leader and function of a manager apply in different situationalcontexts...................................................................................................................................5P3 Apply different theories and models of approaches including situational, systemsleadership and contingency....................................................................................................7TASK 3............................................................................................................................................9P4 Key approaches to Operation management.......................................................................9P5 Importance and values of operation management in achieving objectives.....................10TASK 4..........................................................................................................................................12P6 Factors of business environment that impacts upon operational management...............12CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................15
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Management and Operations - Boston Consulting Group_3
INTRODUCTIONOperation management is defined as the process in which including various activitiessuch as planning, organising, directing and controlling for producing effective goods andservices. Operations generally concern with products creation, proper management, inventoryand quality control, purchase, evaluation process and logistics etc. management and operationsconsidered the procedure in which inputs converts into finished goods for final consumptions.Inputs includes raw material, capital, machine, methods and manpower which helps in makingeffective goods and services for right customers (Ale and Bowling, 2010). This project report isbased on Boston Consulting Group which is located in trendy Marylebone, BCG's London officeis presenting creative, innovative solutions for its clients. This firm advices to the customers inprivate, public and not for profits sectors around the world. This report will defines and compareroles of manager and leaders or their functions in situational context. In this also applied varioustheories of leadership styles and approaches for operation management as well as its importancefor achieving business objectives or goals. There are various environmental factors that canimpact on operational management and decisions making by leaders and managers. TASK 1P1 Define and compare the characteristic and roles of a leaders and managerManagers and leaders are key people of an organisation as they both play vital role inmanaging entire business operations and achieve pre-determined goals or objectives. Theyprovide various services to getting organisation success as they make effective strategies andalso take favourable actions for achieving their set targets (Baboli, 2014). Managers and leadersgenerally play different roles and functions for managing workforce and also motivate toemployees towards business objectives. There are various roles and characteristics of leader andmanager such as:Manager: - they are the person who works for creating or setting goals and objectives within anorganisation for the purpose of achieving best outcomes. Managers have different responsibilitiesfor managing team or work place. Therefore, they perform their duty to manage and controlwhole activities for building positive working environment for employees. They are workoriented and focus on various functions or activities in effective manner. 1
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