This presentation explores the roles of a manager and a leader in management and operations. It defines and explains the responsibilities of each role and discusses their significance in achieving business objectives. The presentation also includes an overview of Steve Jobs' biography and career highlights, as well as the key operations of the organization. It examines the internal and external operation management environments and how operational efficiencies can be improved to successfully meet business objectives. The presentation concludes with recommendations for improvement in the context of Apple and new leaders of the business.