Management and Operations: Roles, Career Highlights, and Transformations at Starbucks

MANAGEMENT AND
OPERATIONS

Table of Content
• Introduction
• Defining and Explaining roles of a Manager and a Leader
Overview of Individual Biography and Career Highlight
Introduction of Key Operations of Starbucks Kevin Johnson Transformed
Evaluation of Impact of Internal and External Operations Management Environment
Management and Leadership Approaches
• Recommendations and Conclusion
• References

Management and Operations is an appropriate and effective area of study which
related to effective planning, organising, directing and controlling of the
functions and operations of the report. Hence, the presentation ahead is related to
Starbucks, which is one of the most prominent food and beverage sector
organisations having a strong market in the United Kingdom. The presentation
addresses specific roles of manager and leader, along with the career highlights
of CEO of the firm, Kevin Johnson, and specifications related to his operational
environment and several efficiencies, followed by recommendations for better
performance.
Introduction

A manager is a person who is responsible for planning, organising, directing and controlling the
operations, functions and resources of an organisation. Whereas, a leader is an individual who leads
the firm and its employees towards the set goals and objectives.
Roles of a Manager
•Setting up Objectives: One of the most crucial roles of a manager is that they set up the goals and
targets for employees to achieve.
• Resource Allocation: Another effective role of a manager is that they allocate various resources
which are necessary for the company to accomplish the targets more economically, feasibly and in a
desired way.
Defining and Explaining roles of a Manager and a Leader