Management and Operations Assignment - Google

Management and
Operations

INTRODUCTION
Operation management refers to the process of managing various managerial activities
which includes planning, controlling, analysing and supervising. Main aim is to manufacture and
distribute high quality of products and services to their customers within given time period. With
this company ensure to maximise their efficiency in an organisation, which increases their
profitability. In this process, leaders and managers plays very essential role in the development
of an organisation. In addition to this, their main motive is to provide good quality products to
satisfy their needs (Beske and Seuring, 2014). This report is based on google which is an
American multinational technology company. Along with this, this report includes roles,
characteristics and responsibilities of leader and manager of Google. On the other hand, various
approaches of operational management, models, importance and theories have been discussed.
At the end of this report, this report includes different factors of business environment, its impact
on decision making and operation management by leaders and managers.
TASK 1
P1. Roles and characteristics of leaders and managers along with the comparison
Both managers and leaders of the company plays very essential role in the
accomplishment of organisational goals and objectives. Leaders and managers help the company
in enhancing the performance and profitability of the company. Leaders are the individual who
motivate the employees for achieving organisational goals. In reference to Google, leaders of the
company encourage their employees in order to perform their task in an effective manner and
also motivate others to do the same (Boyd and Dougherty, 2016). Also, they ensure that
organisational goals and objectives should achieve within given time period along with good
quality products.
Role of leaders in Google
Leaders of the company, prepare structure for employees of the company, in order to
perform their task in an effective and proper manner. With the help of which staff members of
Google, perform their assign task properly and effectively. In addition to this, they make sure
that all the assigned task should done on given time which increases the effectiveness and
efficiency of the staff members. In reference to Google, leaders of the company aid the
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