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Management and Operations in UK Assignment

   

Added on  2021-02-19

12 Pages3880 Words24 Views
MANAGEMENT ANDOPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Characteristic and Roles of Managers and Leaders...............................................................3TASK 2............................................................................................................................................4P2 Implementation of Role and Functions of Leaders and Managers........................................4P3 Application of leadership theories in Pret A Manger............................................................6TASK 3............................................................................................................................................7P4 Key Approaches of Operation Management .........................................................................7P5 Advantages of Operation Management.................................................................................9TASK 4..........................................................................................................................................10P6 PESTLE analysis of Pret A Manger....................................................................................10CONCLUSION..............................................................................................................................11REFERENCES .............................................................................................................................12

INTRODUCTIONManagement is process of managing affairs of an organisation irrespective of their size,nature, type or structure (Operations Management Theory, 2019). It is guide for workforce ofcompany to coordinate their actions according to predetermined attainable goals (Heizer, Renderand Munson, 2017). Operations are ways through which inner mechanisms of business ismaintained for smooth functioning of company. Operations are present on every strategic levelor ground. Operation management is establishment created to increase and bring highest level ofefficiency in company. It concentrate on converting raw material into goods as fast as possible toearn more and more profits. Pret A Manger was founded in 1980's in London, now it has 130 shops around UK andother places in world. Pret A Manger is a food company one of best of its kind, it believes inproviding fresh and best quality food to its customers without using any chemicals orpreservatives. This report cover characteristic, roles of managers and leaders, application ofdifferent leadership\management styles, key approaches of operation management its importanceand brief evaluation on how managers and leaders increases efficiency in operations of business. TASK 1P1 Characteristic and Roles of Managers and LeadersManagers and leaders plays vital role in managing and smooth running of operations ofPret A Manger. Both are different from each other having unique roles:Managers- Individuals who are responsible for certain tasks in organisation or who manages thecompany. Every manager has some staff reporting to them as they allot work to employeesaccording to their skills in order to accomplish goals of organisation (Reid and Sanders, 2015).They can be managing different department or whole business depending upon company'sstructure and size. Characteristic:Good communication skills- Manager have good communication skill, they listen toemployees working under them and communication needed information for effective operations.Problem Solving ability- Every manager has this ability to identify problems faced byemployees, accordingly bring out some temporary or permanent solutions to those problems. Roles:

Resource allocator- All managers are responsible for allocating resources to staff oremployees working under them for effective functioning of business.Negotiator- Manager also plays a role of negotiator for representing its company indifferent market situation or for employees working under them in organisation (Gibson andParkman, 2018). Leader:A person who hold a dominant or superior position in business is leader. They have highlevels of controls in their hands to and influences staff in direction of goals or organisation. Characteristic:Honesty- Leader are honest towards work and follow some core values to be successfuland to be called a great leader. Inspire Others- Leader has followers and that's only possible when a leader is inspiringothers by there actions and principles followed for work. Roles:Coach- Most important role leaders perform is coaching others so that they performgiven jobs with full potential to obtain organisational objectives. Strategist- This is not just a role of higher level leader, all leaders on every level shouldthink strategically to keep bigger picture in their mind for benefiting company's operations(Slack and Brandon-Jones, 2018). Comparison between Manager and Leader:Basis Managers LeadersDefinitionOne basic difference betweenManagers and leaders is, Managershave staff who works for them.On the other hand, Leaders havepeople who follow them.DutiesManagers create business goals to befulfilled. Leaders see bigger picture and createvision of organisation.Risk Managers are one's who control riskexisting or approaching organisation.In other words, they are risk avoiders.Whereas, Leaders always try newthings and ready to take risks.Leaders are risk seekers. Objective Managers direct employees byassigning tasks towards company'sLeaders know capabilities of therepeople, so they coach them towards

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