Comparison of Roles and Characteristics of Manager and Leader

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................2
P1. Comparison in between roles as well as characteristics of manager and leader...................3
TASK 2............................................................................................................................................6
P2 Applications of role of leader & functions of manager in distinct situational contexts........6
P3 Apply distinct models & theories..........................................................................................6
TASK 3............................................................................................................................................7
P4 Explicate key approaches of operations management...........................................................7
P5 Explicate significance and values of operations management within attainment of business
objectives.....................................................................................................................................9
TASK 4............................................................................................................................................9
P6 Evaluate factors in business environment which influence operational management along
with decision-making..................................................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................11

INTRODUCTION
Management refers to coordination as well as organisation of business activities for
attaining specified objectives. Basically, it involves process associated with administering &
controlling of affairs of organisation despite of their size, structure, type and nature. Operations
denotes the act of functioning or bring in effect (Addo-Tenkorang and Helo, 2016). Management
and operations denotes a formative practice of business that is being carried out for gaining
higher levels of efficiency. Managers have important role within planning, organising, leading as
well as controlling. Along with this, they are liable for developing, maintaining and allocating
resources for attaining goals of organisation. Leadership refers to the act for leading group of
people as well as organisation to create impact on their performance. Their role is to inspire trust,
formulation of vision, execution of strategies and coach potential. To understand the concept of
management and operations, Asda is being taken into account which is a British supermarket
retailer with more than 600 stores and their services comprises of general merchandise, grocery
and financial services. This report comprises of difference among role of leader & functions of
manager, their applications in different contexts and key approaches are being provided. Along
with this, significance of operations management will be illustrated. Furthermore, different
factors are analysed which creates an influence on decision-making.
TASK 1
P1. Comparison in between roles as well as characteristics of manager and leader.
Management theories refers to the set of general rules that are liable for providing
guidance to manage operations of an organisation. They aids employees of firm to efficaciously
relate with goals of business as well as its implementation in an effectual way for attaining them.
They can be utilised by management of Asda to deliver their services in an appropriate way
(Weinmann and et. al., 2015). There are different contemporary and seminal theories are
illustrated below.
Management by objectives (MBO): The strategic management model which emphasise
on improvisation of performance of firm by clearly stating the objectives on which employees
and management have agreed on. The management of Asda can opt for MBO as it will assist
their employees to affirmatively acknowledge duties, avoid unnecessary confusions along with
this, it avoids job mismatch (Swink and et. al., 2017). This will lead them to have employees
who are committed as well as highly motivated and formulates benchmark for them.

Classical management theories: The theory which depends on the belief that employees
only possess economic and physical needs is referred to as classical management theory (Barratt,
Choi and Li, 2011). This do not take into consideration job satisfaction or social needs but
emphasise on centralised decision-making and leadership by which maximum profit can be
attained. Management of Asda can opt for this as it will provide them with an hierarchical
structure, specialisation and incentives. Each will smooth-en the ways in which operations are
being carried out by their employees.
Behavioural theory: The concept which is liable for acknowledging dimensions of
human behaviour is referred to as behavioural theory. This theory is formulated as a response for
employee motivation as well as behaviour. It depends on the notion that managers will be able to
acknowledge the aspects of humans to their workers as well as treat their employees like a
crucial assets for attainment of goals (Grant, Trautrims and Wong, 2017). This can be utilised by
management of Asda to look after working conditions as well as satisfaction of their employees
so that overall productivity can be improvised.
Contingency theory: The philosophy which claims that there is no best way for
organising firm, to lead them as well as formulation of decisions is referred to as contingency
theory. In this case, the emphasis is laid on the effectiveness of management in terms of
dependence or contingent. This denotes that ways must be changed depending upon the
situations which prevails as one size will not fit all (Uhl and Gollenia, eds., 2016). This will aid
management of Asda to motivate their employees and consider all the probable factors through
which their productivity can be amplified.
Leader: The one who is in charge as well as convince other individuals to follow them is
defined as a leader. They are the one who are liable for inspiring confidence among them and
assist them to take actions (Swink and et. al., 2017). In context of ASDA, leaders will ensure that
team members are motivated so that they can work till their potential.
Manager: They are the individuals who possess charge of some tasks or subsets of a firm
are referred to as managers. They are liable part of an organisation, that is they manage the
organisation. The managers of Asda are in charge of specified departments and the individuals
who works within. They are liable for making sure that goals are accomplished, delegate jobs
and aids them (employees) if any kind of issues are being faced by them (He, Liang and Fang,
2016).