Unit 4 - Management and Operations Assignment

UNIT 4. MANAGEMENT AND OPERATIONS

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P.1 Different roles of manager and leader in the context of M&S limited.................................3
P.2 analysis of the role and manager in different scenarios .......................................................5
P.3 different theories and models of approach............................................................................7
TASK 2............................................................................................................................................8
P.4 Key approaches to operation management and the role of manager ...................................8
P.5 the importance and value of operations management in achieving business objectives. . .10
P.6 the factors within the business environment that impact upon operational management and
decision-making by leaders and managers ...............................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES .............................................................................................................................14

INTRODUCTION
Management and operations are important for any business organization. It enables an
organisation to work efficiently and with effectively also. It enables the system of company to
achieve the business goals and objectives of the company. The present report has been based on
the M&S limited, which is the British company and one of the largest clothing company across
the world. In this aspect, role of leaders and managers have been discussed and the key
approaches to enable them work in the cited company (Akkerman, Farahani and Grunow, 2010).
Different traits and theories of leadership has also been discussed for the effective
implementation of the management theories. In addition to this, the study has been done to
identify the evaluation of various leadership skills and styles including management system in
developing strategies. In this significance of manager and leader has been discussed. Through
this report, it will be analysed that management is important for the betterment of the company.
TASK 1
P.1 Different roles of manager and leader in the context of M&S limited
Manager and leader are considered as the important part of any organisation. HP food
limited. These are responsible for the management of the operations of the company. The
company namely, M&S limited gains effectiveness and increases its product value in market by
obtaining useful coordination of leader and manager for improving the service quality of the
organization. Manager of M & S limited prepare plans and evaluate performance of the company
(Alderton and Saieva, 2013). On the other hand, Leader takes challenges and accomplishes
targets to meet objectives by building team as well as encouraging members of group for
valuable coordination in qualitative services of entity. Both leader and manager have different
roles in the organization that are as:
Manager Leader
 Maintains transaction of goods and
services.
 Managers evaluates and plans for
recovering issues occurs at workplace.
 Leader develops action plan for the
implementation of the policies that the
manager proposes for achieving goals
of company.

 Manager focuses on concentrates on the
system and structure of the organization
of the M&s limited.
 Leader set targets and build team spirit
and motivate them.
 Leader focuses on people oriented
strategies for the implementation of
business and their job performances.
So, it has been analysed that managers and leaders have their own different roles and
duties to play in M&S limited. Manager of the company instructs and directs regarding the
production of the production of the clothes, home products and luxury food products (Barratt,
Choi and Li, 2011). While on the other hand, Leader of M&S are responsible for the
implementation of the policies which are laid down by the manager of the company for the
increasing its production of the clothes and home products of the company. Hence, it has been
analysed that manager and leader are the effective role player in company. Manager of the
company have responsibilities regarding strategic planning, formulation along with the
evaluation of the action plans. In this process, manager makes decision regarding entity's
business activities and leader builds the team management for obtaining improvements in
business activities.
Characteristics of leader and manager in meeting the objectives of organization:
Manager and leader are very important to the company namely M&S limited. They are
essential to the increased efficiency of the production of its clothes and home products. The
following are the characteristics of the leader and manager in the company:
 They are responsible for the effective product distribution and services of the company
through which company can become the leading producer of the clothes and home
products across the world.
 Role of manager is also extended up to the personal and professional development of the
employees so that they can get more positive results.
 Manager are the responsible key personnel in the company, which generates new ideas
regarding new latest fashion in clothes and innovation in them to attract customers.
 Also the managers and leaders plays an effective role to satisfy its key stake holders
(Chiarini and Vagnoni, 2015).