logo

Management and Operations of Nestle Limited

   

Added on  2020-01-07

20 Pages4669 Words2558 Views
Running head: MANAGEMENT AND OPERATIONS 1Management and OperationsNameInstitution

MANAGEMENT AND OPERATIONS2Part 1a. Define and compare the role and characteristic of leader and a managerManagerA manager in a food company I work for Nestle Limited can be defined as an individual who isresponsible for planning, controlling, directing and organizing people or activities in anorganization. Additionally, a manager can also be defined as an individual who controlsprofessional business activities of an organizationLeaderA leader in Nestle Limited is a person who commands, rule, guide or inspire a group of people inan organization. In the words of Jeremy Tozer, a leader is a personal who is responsible for achieving setobjectives through other people by creating a conducive environment that enhances teamwork.Besides, a leader is also a person who is superior and can influence the behavior of thesubordinates and pursued them to follow a particular direction or take a certain action.Leadership rolesLeadership refers to the art of leading a group of people in an organization to achieve set goals.A manager or a leader performs various leadership roles in the organization. These roles can bedivided into three categories which are informational, interpersonal and decisional roles.Interpersonal roles

MANAGEMENT AND OPERATIONS3In playing the interpersonal role, a leader in Nestle Limited acts as a figurehead, leader andliaison roles. A leader is a figurehead who performs legal and social duties thus acting as asymbolic leader. Some of the duties performed include signing legal documents and giving hostreceptions to visitors of the organization. A manager also acts as a leader who motivates anddirects the subordinates by performing tasks such as interaction with them to issue instructionson how to carry out a given task. As a Liaison, a manager maintains a good contact within theorganization and outside the organization. A manager participates in meetings as a representativeof the organization and responds to inquiries of other organization.Informational role In performing this role, a manager at Nestle Limited acts as a monitor, Disseminator and aspokesperson (Mouton & Wildschut, 2015). As a monitor, a manager seeks information that iswork related from reports, seminars, periodicals and training among others. Furthermore, amanager is a disseminator who communicates work related information to other people in theorganization for example by sending memos and reports. A manager is also a spokesperson whocommunicates to the outside community on behalf of the organization. As a spokesperson, amanager passes memos, reports and participates in conferences.Decisional role A manager also performs the role of an entrepreneur, resource allocator, disturbance handler anda negotiator. As an entrepreneur, a manager identifies new ideas and come up with new projects.A manager also plays the role of a disturbance handler by handling disputes and takingcorrective action. For instance, a manager can settle a dispute between the subordinates and canalso overcome crisis situations in an organization. Due to the scarcity of resources a manager

MANAGEMENT AND OPERATIONS4plays the role of a resource allocator who decides where to apply different resources byapproving budgets, plans and setting priorities. In a business environment every individual wantsto reap the maximum benefit from a contract, and therefore a negotiator is needed by everyorganization. As a negotiator, a manager defends the interests of business for example, byparticipating in a negotiation within a department.Leadership and managerial traitsLeadership traits are the qualities of a good leader, and they include vision strategy, strategic andmotivate.Vision strategyA leader has the ability to create an ideal future look of an organization and develop techniquesto lead the organization to achieve its vision.MotivateThis is the trait of inspiring other people or stimulating enthusiasm to carry out an activity or todo something.Strategic This characteristic of a leader revolves around to identify long-term goals and develop means ofachieving these goals. Managerial traits include.Tactical

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
(HTM 264) - Management and Organizational Behavior: BSc Hospitality and Tourism Management (HTM)
|4
|782
|413

Introduction to Management
|14
|2836
|171

Managerial Roles by Henry Mintzberg
|7
|1872
|171

Self-Reflection on Mintzberg’s Managerial Roles
|32
|6888
|138

Organisational Theory and Practice
|13
|3998
|126

Management consulting, Services and Responsibilities
|14
|3860
|109