Key Approaches to Operations Management and Role of Leaders and Managers

MANAGEMENT AND
OPERATIONS
ACTIVITY 2

INTRODUCTION
• Operation management is very important department of the
company. It is chiefly concerned with the planning,
organising and supervising in the context of production,
manufacturing or the provision of services.
• In this present presentation, Unilever is being chosen for
assessment. It is company which is traded in consumer goods
industry and it was founded in 1929 by Willian Lever and its
headquarter is located in London, United Kingdom.
• ,This present presentation will discuss various key approaches
of operations management will also include in this
assignment.

P.4 Key Approaches to Operations
Management and role of leader and
managers.
• Operation management
is very important
department of the
company.
• It is chiefly concerned
with the planning,
organising and
supervising in the
context of production,
manufacturing or the
provision of services.

CONT...
• There are some key approaches of
operations management which leader
and manager of Unilever used are as
follows-
• Six Sigma Approach: This is one
of the approach that is mainly used
for bringing improvement by
eliminating defects. This approach
is applicable in both external and
internal environment like from
improving internal procedure and
system to increasing customer
satisfaction.