Key Approaches to Operations Management in Unilever

MANAGEMENT AND OPERATIONS

Table of content
 Introduction
 Activity 2
 Conclusion
 References

Introduction
 Operation management can be defined as the systematic process of planning and organising the
production and manufacturing activities of the company. It basically involves a process and activities
of converting raw materials into finished goods and services of Unilever.

Key approaches to operations management
Six sigma approach : This approach helps leaders and manager in Unilever to improve the existing production
process. It controls the quality of the products and services produced by the company. Leaders and managers uses
different phases of this model for improving its operational activities.
Managers in Unilever follows the Six Sigma DMAIC methodology for improving its current manufacturing
activities.
Define: Leaders and managers defines the problem such as needs and requirements of target customers, resource
requirements for the manufacturing process etc.
Measure : Manager in Unilever measures the existing performance of company's manufacturing processes,
gathers information and create a plan for identifying the defects and loop holes in the operations.