Management and Operations: Roles of Leaders and Managers

Management and
Operations

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Define and compare the different roles and characteristics of a leader and a manager........1
TASK 2............................................................................................................................................3
P2. Examine examples of how the role of a leader and the function of a manager apply in
diverse situational contexts..........................................................................................................3
P3. Different theories and models of approach...........................................................................5
TASK 3............................................................................................................................................6
P4. Key approaches to operations management and the role that leaders and managers play....6
P5. Importance and value of operations management in achieving business objectives.............7
TASK 4............................................................................................................................................8
P6. The factors within the business environment that impact upon operational management
and decision making by leaders and managers............................................................................8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Management and operation is an essential aspect in a business industry as it helps in utilising
the assets of the firm to attain the goals and objectives by using and implementing different
strategies and concepts. Operation management is an proficient process of managing the business
practices of a venture in well controlled way by effectively running and operating trading action
of the enterprise. This assignment is supported to ASDA stores Ltd. which is a British
supermarket retailer (Aghajani and Ghadimi, 2018). This business venture was incorporated in
1949 and is headquartered in West Yorkshire, England UK. This company operate its business
globally with the help of its number of stores approx 631 and effective contribution of 165,000
employees. The purpose of this report is to evaluate the different kinds of leadership skills that
are practice in the company and attempt to devise evaluation towards their capabilities and
weaknesses. The operational and management needs vary enterprise to perform as per the
situation the firm and adopt leadership style accordingly. The document will consist information
about different models and concepts of leadership and management. The component of business
environment will also define that create influence over operational administration and
determination devising.
TASK 1
P1. Define and compare the different roles and characteristics of a leader and a manager
Leader- It refers to a person who assists in motivating and encouraging the person. In
ASDA, it indicates to an individual who assist in encouraging workers of the company so that
they can doing or executing their roles and responsibilities in an appropriate manner (Hu and et.
al., 2018). The leader offers guidance to the workers so that they can effectively accomplish their
target in granted time frame.
Roles of a leader
 The leader assists in encouraging workers so that they can accomplish their
objectives by utilising their all efforts and effectiveness.
 The individual plays a crucial role by providing a clear image and views about the
vision and mission of the work and task.
Characteristics of a leader
1