Management and Operations - Starbucks
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Added on 2020-02-03
Management and Operations - Starbucks
Added on 2020-02-03
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MANAGEMENT AND OPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................4ASSIGMENT:1 ...............................................................................................................................41.1) Definition ............................................................................................................................41.2) Theories Of Leadership.......................................................................................................5Function Of The Manger............................................................................................................6ASSIGMENT :2 .........................................................................................................................6TASK 1............................................................................................................................................61.1 Role And The Function Of Leader And Manger In Different Situation. .............................61.2 Apply different theories and models of approach, including situational leadership, systemsleadership and contingency within the context of Starbucks......................................................71.3 Assess the strengths and weaknesses of different approaches to situations (situationalleadership) within the work environment. .................................................................................71.4 Critically analyse and evaluate the different theories and approaches to leadership used(e.g. situational leadership, systems leadership, task or relationship-orientated approaches)and their effectiveness in Starbucks. ..........................................................................................8TASK 2............................................................................................................................................82.1 Explain the key approaches to operations management and the role that leaders andmanagers play in Starbucks.........................................................................................................82.2 Explain the importance and value of operations management in achieving businessobjectives with examples from Starbucks...................................................................................92.3 Evaluate how leaders and managers of Starbucks can improve efficiencies of operationalmanagement to successfully meet business objectives...............................................................92.4 Critically evaluate application of operations management and factors that impact on thewider business environment in relation to Starbucks..................................................................9TASK 3 .........................................................................................................................................103.1 Assess the factors within the business environment in which Starbucks operates thatimpact upon operational management and decision-making by leaders and managers. .........10
3.2 Analyse how these different factors affect the business environment and wider communityof Starbucks...............................................................................................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12..................................................................................................................................................12
INTRODUCTIONInvery company there is a important role of the managers and the leaders. Leader wholead the team, group, organisation, country and manger is person who control all the managerialactivities by his skills (Lindström and et. al., 2012). The both have their own function,responsibilities and roles in the organisation. In this report the company which is taken foranalysis is star buck which the most famous company for providing g the premium coffee rangeto the customers for giving the total different and unique experience of coffee. Starbucks expandits business to world wide. ASSIGMENT:1 1.1) Definition Leader:- leader is person how lead the any group, team in the organisation or any country. Theleader who use his/her leadership skill to guide its team for competing task. Manager :- a person who plan and control the business activities and apply its managerial skillsin the organisation for proper allocation of resources. Roles and characteristics of leader:- following are the roles of leaders.leaders are necessary at all the level of the organisation:- leaders are having differentroles at different levels like in top management leader participate in making organisationpolicies, in middle level every different department control by the leader and over see theactivities of the subordinates. Combines the employees personal goals to the organisation goals:- through itsleadership qualities the leader manage its team to achieve the personal goal and alsoaccomplish the organisation goals. Leader stand for the company:- Leader participate in meeting, conferences, alsocommunicate with the outside public and also control its team for respective its particulardepartment. In context to the company Starbucks the leader is appointed by the company and theleader is responsible for the marketing activities in outside the organisation. The company willgive chance to become a leader if any follower is doing its best it can be convert into leader.According to CEO of the company they want their leader as more innovative who has ability to
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