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Report on Management and Operations of Ilford-on-Sea company : Assignment

   

Added on  2020-06-05

13 Pages4167 Words43 Views
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Management andOperations
Report on Management and Operations of Ilford-on-Sea company : Assignment_1

TABLE OF CONTENTSINTRODUCTION ..........................................................................................................................2TASK 1 ...........................................................................................................................................2P1. Comparing roles and characteristics of a leader and a manager in Ilford-on-Sea............2M1. Comparison between roles and functions of manager and leader...................................3TASK 2 ...........................................................................................................................................4P2. Application of the role of a leader and function of manager in different situations........4P3. Application of different theories and models of approaches of leadership......................5M2. Strengths and weaknesses of different approaches to situations....................................6D1. Critical evaluation of different leadership theories and approaches applied to resolveissues.......................................................................................................................................6TASK 3 ...........................................................................................................................................6P4. Key approaches to operations management and the role that leaders and managers play6P5. Value and importance of operations management in attaining business objectives........7M3. The way leaders and managers can improve efficiency of operational management.....8TASK 4 ...........................................................................................................................................9P6. Factors in the business environment that impact upon operational management anddecision making......................................................................................................................9M4. Impact of external and internal factors on business environment and wider community10D2. Critical evaluation of application of operations management and factors that impact onthe business environment.....................................................................................................10CONCLUSION .............................................................................................................................10REFERENCES .............................................................................................................................12
Report on Management and Operations of Ilford-on-Sea company : Assignment_2

INTRODUCTION Operations Management is an important function for every organisation that assists thefirm in producing high quality goods and services as well as offer them to customers in order tosatisfy their needs and wants. It is the process through which inputs or raw materials aretransformed into final products that are ultimately used by consumers (Alderton and Saieva,2013). In the present assignment, given company is Ilford-on-Sea which deals in constructionbusiness. The firm is headquartered in Romford Essexs and is specialized in repairs andrenovation. The report covers several roles and characteristics of leaders and managers and itsapplication in different situations. Apart from this, different theories and models of leadershipand various approaches to operations management are also inc. Along with this, significance ofoperations management in attaining business objectives along with assessment of internal andexternal factors as well as their impact on decision making process are discussed here as well. TASK 1 P1. Comparing roles and characteristics of a leader and a manager in Ilford-on-SeaAs per the given scenario, major issue that was facing by company is managing andcontrolling manpower as the firm were multiple sites. Constant misunderstandings take place inbetween the manager and workforce and there was lack of coordination in between them. Apartfrom this, some other problems were also faced by the organization such as inability to raisecapital, workers does not understand their responsibilities and other issues related to operations.In this situation, the manager and leader of Ilford-on-Sea play various roles in identifying theproblems and trying to overcome those issues (Ashby, Leat and Hudson-Smith, 2012). Theirmain responsibility is to carefully evaluate and control all the tasks and activities of firm.Different roles and characteristics of leader as well as manager are discussed as below:Roles of leader:Team building: Leaders have the skills to influence others with their actions. They playan important role in motivation of employees and in communicating them the benefits ofworking in team so that they will be able to understand the importance of collective working andwork happily in group. Leaders encourage them to work in teams and attain goals and objectivesof the firm effectually. 2
Report on Management and Operations of Ilford-on-Sea company : Assignment_3

Motivators: Leaders are good motivators and play a crucial role in motivating employeesby understanding their problems and providing them appropriate solutions for those. Increasedlevel of motivation encourages workers to work with cooperation and coordination as well asthey understand the significance of team working. Managing healthy relationship: Leaders play a crucial role in maintaining strong andhealthy relationship in between management and employees. They listen the issues of both andprovide appropriate solution in order to resolve those issues (AbouRizk, 2010). Roles of manager: Managing activities: It is the responsibility of manager to manage all the activities thatare conducted in an organization in a proper and systematic way so that chances of arisingproblems will become less. It also ensures the completion of work on time. Implementation of policies and plans: Manager has the responsibility to design aneffective plan and formulate appropriate strategies so that work will be done in a proper manner.Proper implementation of policies assist the manager in attainment of goals and targetseffectually. Allocation of resources: Managers need to allocate sufficient amount of resources so thatall the operations of company can be performed in a better way and ensure optimum utilizationof resources. Characteristics of Leader & Manager:Motivator: Manager and leader; both have good skills to motivate employees andencourage them to work in an effective and efficient manner. Confidence & positive attitude: Managers and leaders are confident and carry a positiveattitude. These qualities of manager and leader helps them in keeping morale of employees high. Effective decision makers: They both are good decision makers and take importantdecisions related to projects and activities of company (Bozarth and Handfield, 2016). Communication skills: Manager as well as leader have effective communication skillsthat assist them in conveying their message among workforce clearly. M1. Comparison between roles and functions of manager and leaderManager Leader Managers are the individuals whoLeaders are the individuals who3
Report on Management and Operations of Ilford-on-Sea company : Assignment_4

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