Management and Operations: The Case of Microsoft

MANAGEMENT AND OPERATIONS
THE CASE OF MICROSOFT

OVERVIEW OF THE LEADER’S BIOGRAPHY
AND CAREER HIGHLIGHTS
• Bill Gates
• Born – In the year 1955, on October 28.
• Age- 63 years old
• Parents –William Henry Gates and Mary Maxwell Gates
• Occupation – Investor, Business Magnate, humanitarian and philanthropist too
• Famous for – Creating Microsoft
• Residence – Washington, U.S
• Achievements – He has been the Technology advisor of Microsoft, the CEO of Cascade Investment, Co Chairman of the
Bill & Mellinda Gates Foundation, The chairman of Branded Entertainment Network and Terra Power too (Microsoft.com
2019).
• Leadership Style
• Bill Gates has been holding the responsibility for the strategy and products of the Microsoft company. He
received a reputation for being one of the best organizational leaders of the world who knew his competitors and the
market trends properly. He was an executive who maiteined the regular interaction with all the program managers of
Microsoft.

KEY OPERATIONS OF MICROSOFT
• The Microsoft Corporation is a
well –known multinational
technology company based in
America.
• The headquarters of the
company is located in Redmond,
Washington. The company was
founded in the year 1975 by Bill
Gates and Paul Allen.
• The company mainly manufactures,
develops, supports, licenses and sells
the consumer electronics, the
computer software and personal
computers.
• The best known products of the
company are the Microsoft Windows
line of operating systems, the
Microsoft Office suite, the Edge web
browsers and the Internet Explorer.

KEY APPROACHES OF OPERATION MANAGEMENT
• THE PRIMARY CONCERN OF THE OPERATION MANAGEMENT IS TO CONTROL THE
PRODUCTION AND THE RELATED BUSINESS OPERATIONS IN THE BEST POSSIBLE
MANNER.
• IT IS THE MANAGEMENT THROUGH WHICH THE RAW MATERIALS ARE CONVERTED INTO
SERVICES AND GOOD TOO. HISTORY EVIDENCES THAT THE OPERATION MANAGEMENT
HAS IN MANY WAYS BENEFITTED SPECIFIC ORGANIZATIONS BY TECHNOLOGICAL AND
OTHER ADVANCEMENTS.
• AMONG THE MODERN OPERATIONS MANAGEMENT SYSTEMS, FOUR THEORIES ARE THE
MOST IMPORTANT. THESE ARE THE SIX SIGMA, LEAN MANUFACTURING, BUSINESS
PROCESS REDESIGN AND RECONFIGURABLE MANUFACTURING SYSTEM.