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P3 Application of different theories & models of approach of leadership

   

Added on  2021-01-02

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Management and Operations
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 The roles and characteristics of a leader and a manager........................................................1TASK 2............................................................................................................................................5P2 Role of leader and function of manager in various situational context.................................5TASK 2............................................................................................................................................6P3 Application of different theories & models of approach of leadership.................................6TASK 3............................................................................................................................................7P4 Key approaches to operations management & role that leaders and managers play.............7P5 Importance & value of operations management in attaining business objectives.................8TASK 4............................................................................................................................................9P6 Assessment of factors within business environment that influence operational management& decision making of managers and leaders...............................................................................9CONCLUSION..............................................................................................................................10REFRENCES...................................................................................................................................1.........................................................................................................................................................2
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INTRODUCTIONOperations Management is concerned with managing all activities of company instructured and systematic way. It involves all such activities through which raw materials areconverted into end products (AbouRizk, 2010). It is recognised as an area developing,redesigning and controlling production process. In attaining targets and objectives of company,manager and leader play vital role. In the present assignment, given organisation is Marks &Spencer which is a multinational retailer of United Kingdom. The report includes various rolesand functions of leaders and managers & its application in distinct situations. Apart from this,leadership theories and operations management approaches and its significance and value is alsodefined. TASK 1P1 The roles and characteristics of a leader and a managerManagement and leadership both are the cornerstones for a firm as they have commonobjectives to conduct all business operations in most efficient manner possible to generatemaximum returns. Managers is a person who has the ability of getting things done from othersby designing , handling and controlling them to make sure that goals are achieved as per setstandards. On other hand leader is an individual who influences its team or an employee to putits best efforts for accomplishing assigned task. Thus, a world renowned brand like M&S whichhas large number of stores and operations to handle requires highly proficient personnel tomange all its activities. Thus, by understanding duties, functions and responsibilities of these twocontrasting yet complementary personnel a company can maintain and enhance its performanceeven in most complex and volatile business environment by creating balance between their rolesand accountability making it easy to mange and lad people.Manager : A manger is a person who controls and coordinates the activities of variousdepartments within an organization (Ageron, Gunasekaran and Spalanzani, 2012). He formulatevarious plans and strategies and drives the work of employees towards one direction to carry outbusiness and achieve its objectives with efficiency within specific time period. Functions of Manager: Planning: It forms the first and foremost function of any organization is the keyresponsibility of a manger. A manger in M&S analyze all the market determinants that1
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