Role of Leader and Manager in Different Situations
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This document discusses the roles and functions of leaders and managers in different situations. It explores the differences between leaders and managers and analyzes various leadership theories. It also examines how leaders and managers adapt to new technologies in an organization.
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Table of Contents INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 P1. Provide definition of a manager and a leader, analysing their differences in roles and functions with reference to different situations......................................................................1 M1. Analyse the differentiate between role of leader and manger function that effectively applying a range of theories and concept...............................................................................2 D1. Critically evaluate the different theories and approaches to the leadership....................3 Part 2................................................................................................................................................4 P2. Examine the role of leader and function of manager apply in different context of situation. ................................................................................................................................................4 P3. By applying different leadership theories in context of organisation..............................6 M2. Examine the Strength and Weakness of Leadership theories.........................................7 Part 3................................................................................................................................................8 P4.Elaborates the key approaches to the operation management and the role of manger and leaders.....................................................................................................................................8 P5. Illustrate the importance and value of operation management in achieving business objectives..............................................................................................................................10 M3. To evaluate the how leaders and managers can improve efficiencies of operational management to successfully meet the objectives.................................................................11 Part-4..............................................................................................................................................11 P6 Analyse the factors for business environment that impact as well as upon operational management and decision making........................................................................................11 M4. Different factor that affect the business environment...................................................12 D2. Critically evaluate the application of operation management and factors that would impact on business environment.........................................................................................13 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
INTRODUCTION Management is undertaken as the concept which is helpful for the company regarding the operational activities undertaking it for the profit or not-for-profit. It is also needed at various levels as per the requirements which is useful in terms of enhancing the production process regarding the improvement of company (Aghajani and Ghadimi., 2018). In terms of this, these activitiestendstoconsiderdistributionofcommodities,logistics,productionandsoon. Operations management is helpful for company in order to manage the cost of commodities which is useful in terms of accomplishing the profitability for company. This report is divided into two sections and both of them are in terms ofInsider Trends is a small medium enterprise that deals with end to end retail future consultancy, through more than 12 years to serve the business ideas to overall United kingdom(BattaĂŻa and et. al., 2018). This report tends to cover the difference between the characteristics and roles of leaders and managers and also depict the functions of managers and roles of leaders considering various situations. Furthermore, it apply various theories and approaches for the leadership and also understand the roles of leaders and managers which they play in the operations functions of company. Lastly, it depicts the relationship among leadership and management in the contemporary business environment. PART 1 P1. Provide definition of a manager and a leader, analysing their differences in roles and functions with reference to different situations Management:It is undertaken as an art which is useful in getting people in collective manner in order to achieve desired goals and objectives. It is helpful in bid to coordinate and integrate the prominent available resources in an effective way. Moreover, this concept represent all the significant actions that are undertaken as the achievement of objectives and goals (Davarpanah, Razmjoo and Mirshekari., 2018). For this, activities of management which include motivation, controlling, planning, decision making and so on in terms of reaching towards the desired goals and objectives. Leadership:It isundertaken as the concept that tends to include practical areas and research in terms of encompassing the capability of single individual in an organisation in terms of leading other people to work in company. This procedure tends to describe the overall
procedure and impact the individuals by supporting others to achieving common task and objectives. It represent the significant capabilities which is useful in achieving common goals and objectives in terms of taking quick decisions. It also performed by the leaders to encourage and motivate employees and workers in order to increase performance and productivity of employees and company. Comparison between leaders and managers BasicLeadersManagers RoleLeadersareeffectivelyto motivateemployeestowards the goals.They also tends to encourage employees in order to attain their significant goals and objectives. Leaders are undertaken as the teamdeveloperwhois responsiblefordeveloping termswithmanagementand employees as they prominently dealwithvariousmatterof employees. Manager monitor that the goals and objectives are fulfilled in systematic manner or not. Moreover,managersare consideredastheresource allocatorandrepresentthe wholecompanyasfuture conditions tends to impact the operationalconditionsof company. They also tends to observe the significant actions of employees and identify the prominent benefits in terms of anorganisation(Gaoand Pishdad-Bozorgi., 2019). CharacteristicsLeaders are more focused and recognise the enhancement of people and managers who are more subjective for the success (GokhaleandVibhor., CommVaultSystemsInc, 2017). Leaders are the one who tends Managers are those individuals whohasthepowertotake decisions and it is given by the board of directors undertaking their role and nature. It focus on the significant activities and tacticsastheyaremore controllingand directiveand
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to execute change as due to this, they are undertaken as the change agent. The leaders of Insider Trends, encourage their subordinateregardingthe acceptance of change and also aware about the advantages of change. alsohigherperformingin nature. ManagersofInsiderTrends, developprominentpolicies andeffectivestrategiesin terms of introducing change as it is helpful in enhancing the companyforthebetterment and improve the productivity of company. RiskLeaders are those individuals who are ready to take risk as they have proper ability and competenceundertakingthe experience within the business environment. For this, leaders of Insider Trends take risk and alsohavesuitablevisionin order to enhance and develop theworkingconditionsof company. Managers are those who tends todevelopsignificant strategiesand tacticsfor the managementofcompany.In regard of this, the managers of InsiderTrends,arelessrisk takersandalsosimulate regardingthebehaviourof leaders. M1. Analyse the differentiate between role of leader and manger function that effectively applying a range of theories and concept. Leadership theory: This theory constraint about set of thought which brought to reflect traits which helps to individual for becoming the leader. There is one of the leadership theory that explains in context of Insider Trends Organisation like as Trait theory:According to this theory is used to predict the effective leadership quality into individual leader through its traits and attributes. In Insider Trends,it usually determines the
characteristicsthatcomparestothosepotentialleaderswhoaredeterminestheleading effectively. Management theory: In this theory it comprises about the specific supervisor who implies their strategy to accomplish the goals as along with how they motivate to employees to perform at higher performance of ability. As in consideration of Insider Trends, they follows theScientific ManagementTheory,asithelpstostudytheperformancescientificallyofindividuals (Hasegawa, NEC Corp, 2017). It also utilise to perform the task or measure the individual how they approach the task where leaders are dependent on their judgement where they assess to every employees as per their capabilities and performances criteria. Some how, it helps to increase the productivity of team and individual through providing the instruction deliver by leader and managers. D1. Critically evaluate the different theories and approaches to the leadership. Thereisadvantagesanddisadvantagesofdifferenttheoriesofleadershipand management: Trait theory: Advantages:It is having positive attributes that allows to measure the people trait in terms of personality and work quality along with it also to assess the behaviour. Disadvantages:By taking more time to self assessment which is very essentials where it needs to submit more personal observation and report. This can e lead to the individual towards selfbiassesas it could create an barriers to not generate opinion emotion involved. Management theory: Advantages:It provides effective training that helps to improve mental health or for higher achieving degree in overall activities. Disadvantages:through implement of proper scientific management which enhance to speed up the work completion as it provide negative impact with their health for consideration and well being of working condition that create only harmful mental condition (Hidaka and et. al., 2020).
Part 2. P2. Examine the role of leader and function of manager apply in different context of situation. Role of a leader:Leaders are prominently responsible for encouraging people and also bring significant changes in the company. They also tends to motivate people regarding the accomplishment of objectives and the success factor of the betterment of both individual and company (Huang and et. al., 2019). In terms of this, the role of a leader is to develop clear vision in the mindset of employees and also understand them by developing their morale and offering instructions to employees regarding the development of company. Hence, the leaders are the representative of employees and understand their perspective. Functionofamanager:Managersinanorganisationplaysseveralrolesand responsibilities and also take critical decisions in order to achieve success for company. Managers are the only one who is more answerable to the management on the behalf of success. Functions of managers consider various steps including planning, staffing, organising, directing and so on. Few situations are mentioned as under: Situation 1: Crises or Conflict management In this situation where the management team of particular organisation performs and execute the task on the basis of strategic formulation through coordinate with peers member (Katano and Tamura, 2017). As per the Insider Trends company perspective, they can face such scenario of crises or any other conflict activity such as employee grievances, lacking in employees performances productivity etc. So,the leader plays a different roles as well as manager also enhance its function explained below: Role of Leader: ď‚·In Conflict situation leaders of Insider Trends can implies their leadership style and strategically applies on that particular scenario and in other hand manager could monitor the outcomes and instruct to develop the efficiency. ď‚·A effective leader would measure the major key factors through which situation is getting more impactful in negative way, and after that they contribute their inputs to making the barriers reduces and stabilize the situation (Loucks and Van Beek, 2017).
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ď‚·To scrutinize in better way of accountability it improves the decision making and solving the issues to make it improvised in positive way. Function of Management: ď‚·As per the Crises management situation, the managers of Insider Trends company they can collects the necessity and optimum informations by that it helps to develop a unique strategic framework through which proper planning and action plan execute on basis of it. To making aware about this plan to all employees and other peers ones by mangers they instruct to implies their manpower work contribution that support to accomplish their task objectives. ď‚·To provides clarity of situation as in brief where employees or subordinates could understand in easier way as well as manager can motivate themwhich increase their efficiency(Mahmud, Zahedi and Mahmud, 2017). ď‚·Better communication skills support to manager of Insider Trends for passing the important information to others in premises. Situation 2: Adapting New Technology: In this above situation,it describe when a organisationintroduce any form of advanced technologythroughproperresearchanddevelopmenthavingamotivetoincreasethe productivity level. For Insider Trends,if they approach new technologiesin their working premises what factor that particular technology would arises positive impact. So, the leader and manager of Insider Trends will utilise their skills and knowledge to convince the employees about the benefits of the resources as it elaborated below: Role of Leader: ď‚·At the time of introducing new technology as in terms ofresources, the Insider Trends company leaders need to make understand about the proper utilisation, benefits about the resources as it improves the productivity and less consuming the time duration (Majidi and et. al., 2017). ď‚·To improvise the skills and knowledge of the employees and also provides new learning attributes which helps to the employees for their better understanding and gaining of innovative experiences that enhance their efficiency in smooth way.
Function of Manger: ď‚·In Insider Trends, the managers would implements new policies and guidelines for new technologyorinnovationestablishment,whereemployeesandothersubordinate commence their work on the basis of compliances that driven by manager. ď‚·By organising training programs, discussion with employees about the uses of new resources which support to the Insider Trends employees for utilising of the technology to making their efficiency stronger and effective. P3. By applying different leadership theories in context of organisation. A leadership is the practises of motivating, inspiring and influencing to an individual or group of peopleaccomplish towards common objectives. In terms of business the link of leadership role is to assess the performances and enhance different learning skills to employees as they can develop their skills.Leadership has involves different theories as it explains with the context of Insider Trends. Leadership Theories: ď‚·Situational Leadership:In this leadership style itstatesabout the dependency is based on a different situation base that arises on the random basis. As leaders make to influence to the other employees by providing them a proper guidance. It is most flexible and easiest to approach the leadership style for implement a task as in systematic format (Manzini and et. al., 2018). In the perspective of Insider Trends, their leader assort this style to handle the diverse situation as per accordingly. Situational leadership having some component that support to Insider Trends leaders are as below: Telling:In this factor a leader commence their work through enhance optimum decision making with the effective communication skills. Selling:According to this style,the leader usually distribute their creative ideasand innovation to teams as they can assort and accomplish their task in easier way. Participating:It is the form of leadership style, the works of leader inspire and motivate to other where it increase the confidence and mobility of employees. ď‚·System Leadership:According to this leadership theory, it defines that leaders utilise their skills and knowledge to effort for becoming prominent leader by endorsing to
increase the performance of team (Mazidi and et. al., 2017). As in this leadership,every employee is open to share their thoughtsand ideas as in productive manner. In the perspective of Insider Trends, leaders could manage the work pressure as well as it formsmorevaluesofworkrelatedtohandleallworkingattributessuchas administrative, operation and marketing. ď‚·Contingency Leadership:In this leadership theory, it consists about more unique concept of approach which states that the success of leaders not dependable on their abilities. It also depicts that different personalities having different types of capabilities that reflects their working style as they approach as per their own process. For Insider Trends company leader's this leadership style provides flexibility as they can manage their work structure and style on the basis of condition or situation for develop the relation with employees and leaders (Mel and et. al., 2020). From above discussion of different leadership theories, the most prominent theory is follows and applicable by Insider Trends company leader isSystem leadership theory,through this the leader could raise the performances of team through their skills and capabilities and also employees or team members can share their suggestions that might sounds as productive. M2. Examine the Strength and Weakness of Leadership theories. Leadership StylesStrengthsWeakness Situational leadershipThisleadershipstyle eliminates all the barriers or complexitythroughwhich employeesorteamcan approachtheirobjectivein effective manner. In Context of organisation it is the most supportive leadership style,forInsiderTrends leadersithelpsthemto commencetheirbusinessin Itwillnotassureaboutthe positive outcomes tothe long term perspective. As it is not so easier way to collecttheinformation,as decisionmakingisalsoget affected.
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effective manner. System leadershipIndividualemployeesget influencebymeasuringtheir performances(Nimmagadda and et. al., 2019). It enhance to provide the wide rangeofdirectionfrom leadership. Itcantakemoretime consumingfordecision making. Asperthesituationsare generatesbutitcreates complexity,astheyallare interdependent on each other where it raises the conflicts. Contingency leadershipThisleadershipstyleisa dynamicinnaturewhereit fluctuates as per the situation. Itenhancesupporttothe managerfortheirleadership andmoredecisionmaking skills. It is very simple approach, but atthetimeofusethis leadershipinpracticalit becomes more practical. From the situation arises this leadership hard to handle for themanagerasitmakethe situation more complicate. Part 3. P4.Elaborates the key approaches to the operation management and the role of manger and leaders. The background of operation management is part of management concept with designing and controlling in the process of manufacturing and re-structure of business operation which are related with the goods and services. It also enhance to create the highest level of efficiency that suits to the organisation. Operation management involves the utilising of the resources from manpower, raw materials, equipment and technology (Pavlineri, Skoulikidis and Tsihrintzis, 2017). In manger perspective, it helps to acquire, develop and deliver to good for the client based on needs of the ability by company. In context of Insider Trends, the impact of operation
management is having both positive and negative impact that enhance the ability of business that allows better changes which explained below: ď‚·Six Sigma:It is the systematic procedure that comprise better focus and concern to balance the reduces the all conflicts for making increase the efficiency of production get develop in effective way. Through this various opportunities are recognised for implement customer satisfaction (Roh and et. al., 2019). As for Insider Trends company, therole of leaderwould be to improve the employees attributes and other internal capabilities, making them prepare to focuses on those aspect which could create complexity and develop the decision making skills. The function of manager, as they would create the policies and certain protocol which need to abide by the employees and other subordinates who belong from same management level. For Insider Trends Manager having responsibility to address the product and services which is assorted by people's family (Ruan and et. al., 2019). By forming long term strategic plan for having purpose to accomplish the profit maximisation, by optimise the overall state of plan with techniques used for eliminate the unwanted errors to not facing any complexity. ď‚·Total Quality of Management:According to this operation management approach, it is constant process to measuring and identifying the lacking or errors to reduce for effective manufacturing and enhance better supply chain management. TQM having a purpose to rectify the flaws, improvising the product quality, assessing the customer feedback and making efficient employees through training and development program. ForInsiderTrends,theprocessofTotalQualityofManagementisenhance improvement and attain more efficiency as well as better stability in market. The Role of Leader and Manger: ď‚·In Insider Trends, by providing optimum direction through Insider Trends leader where they directs plays an important role to the task objective as well as managers also plays a responsibility to provide understanding in effective manner. Through leaders and managers are defines different role in terms of quality as it develop the quality of standred through their instruction they could accomplish long term objectives (Thomas,DebleckerandIoakimidis.,2018).Moreover,leaderareeffortstofulfilthe
commitment and mangers are uses to forming thepolicies in different context to improve the operation management. ď‚·Lean principle:According to this principle of operation management is focuses to reduces the unwanted wastages through which overall wastage where overall cost of production is minimised. In Insider Trends, this approach is utilised several times by implement cost reduction as to generate the customer satisfaction. In other perspective mangers uses this principleto measure the outcomes are accomplish or not. So, they eliminate the unwanted material cost that save the cost of production incurred and optimise the level of profit.
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Key operation functions of organisation Variousfunctionsareperformedbyanorganisationinordertobetterfulfilthe requirements of its customers and to sustain in market for long time period. Insider trends is a company that carryout various functions to support big retailers to innovate and implement activities.Basically it is a consultancy firm that provide support to retailers. Main function of company is to consult, advice and create solution for its clients to fulfil the gap between actual situation and desired one. Further, company create and develop good relations with its clients in order achieve customer satisfaction and get their loyalty. P5.Illustratetheimportanceandvalueofoperationmanagementinachievingbusiness objectives. The operation management is procedure that generally depicts about the plans, control and monitor the manufacturing and production process and services delivery aspect. The importance of operation management in organisation premises because it supports to effectively manage, control and better instruction to supervise goods and services for satisfaction to the customer(Wenandet.al.,2018).AsInsiderTrendsisaBritishmultinationalretailer organisation where it deals with home appliances, hardware, clothes with books etc. they need to maintain all these type of product segment where they have different department that works to manage the overall activitiessuch as Administrative, operational, production and other. For that, operational management plays an important role to operate all these factors through managerial functions as it elaborates below: ď‚·Planning:It is general role as manager construct different plans that is assort to customised the quality of products and offers unique form of services. In the perspective of Insider Trends their efficient strategy is indicates the help to compete all the goods and objectives in effective way. ď‚·Organising:According to this management function it helps to scrutinize the business operation is getting advanced as well as in appropriate way. Through systematically stabilise and proper execution enhance the better accuracy. In Insider Trends perspective they effectively control and attained the ability to mange the objectives which is assigned. ď‚·Directing:In this the clarity of direction which makes understands to the subordinates in the level of proper guidance enhance by superiors (Zhang, Wang and Lin, 2019).Insider
Trends manager and leader are instruct to the employeesfor their new task or projects where they can attain the goals of company's business operations. ď‚·Controlling:To making influence in any work or having authority to manage the errors in effective manner. The uses of Controlling in Insider Trends premises to execute and manage the operation of business that reduce the unwanted errors. As above analysation of operation management, Insider Trends need to focus into Total Quality of Management as the leader and manger can manage the manufacturing activities which would reliable and help to generates the customer satisfaction as well as attain more market place goodwill. Therefore, Insider Trends managers are preparing a planning about to accomplish 20%-30% of market share and for that motive consideration they have contribute their efforts to attain effective utilisation of all required resources. Through this it would helps to reduces unrelated materials which would save the cost incurred and in spite of generate more outcomes. M3. Toevaluatethehowleadersandmanagerscanimproveefficienciesof operational management to successfully meet the objectives. Leadersandmanagercanimprovetheirinternalcapabilitiesthroughoperational management approaches by adapt and learn managerial skills and other basic learning outcomes which help to increase the knowledge of leader while manager will easily form policies to implement the new rules and regulation that relates with the business operation. By getting all the basic learning by leaders and managercould approach their work in flexible manner and helps to accomplish their objectives as well. Part-4 P6 Analyse the factors for business environment that impact as well as upon operational management and decision making. The term business environment refers about the forces which impact to the firm ability to build as well asmaintain successful relationship with customers. Such as people, management, supply and demand or business regulation (Katano and Tamura, Fujitsu Ltd, 2017). As the procedure of decision making in Insider Trends company is assorting different factor and their leaders and managers manages the different working condition that is explained below as:
Corporate Social Responsibility:This is the factor that emphasis about the compliance oriented improvement such as social, economic, environment is being considerate in efficient way. The leaders and mangers in Insider Trends plays different perspective role to handle and analysis the flaws of business operations. CSR activities would help to build Insider Trends and its product brand value image with better sufficiency as well as market sustainability is getting enhanced. Ethics:It derives about the norms or principles which forms by an individual or group of people to follow and implies to their working process to accomplish goal in successful manner. The term Ethics in Insider Trends business operation has considerate for long term aspect of market place in which sustainability gets balanced (Mahmud, Zahedi and Mahmud., 2017). Mangersareassignedtheirresponsibilitybywhichbetterdecisionmakingthatprovide motivation as well as profit share in the business enhanced. Sustainability:The term sustainability is constantly considerate to attain the needs to without compromising the ability of future generations to accomplish the further needs. As the Sustainability of business is constructed on a three pillars economic, environmental and social factor. In the context of business operation of Insider Trends company It also enhance for more creativity ideas generates through business point of view that will help to the customer satisfaction. It usually by adding more business values with that customer get attracted and retain for longer period of instance (Majidi and et. al., 2017). Pestle Analysis •Political:In this factor it includes the overall corpoarte and government regulation which stats to the provide information related to the particular country such as policies, foreign trade, taxation etc. As the UK political factor is stable as Insider trend needs to follows the all policies and norms for their better sustainability. •Economical: It derives about the economic condition of the United Kingdom, such as inflation, recession and other Brexit Market. For Insider Trends company, the economic background of United kingdom is beneficial but some how there is challenge of Brexit Market as it not allows the European union for trade. So, it could be implication for the Insider Trends.
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•Social: This factor decsribes the to making target customer for the company's product as in demographic factor. Insider Trends divided their customer on the basis of age, gender, taste and preferences. •Technology: Through this factor it derives that United kingdom Technology is having wider scope where Insider Trends can adopt the resources as advanced technology which will increase their productivity. •Economical: As the situation of United kingdom, the rules and regulation are strictly applicable where companies need to apply their CSR activities to contribute for the society. For Insider trends they will get benefited through participate in CSR ad other environmental activities that increase their productive level. •Legal: The Legal regulation of UK is very effective and systematic appliacble in the organisation as Insider trend has to pursuing their business on the basis of legal aspect of United Kingdom such as National Minimum Wages, Employment laws etc. M4. Different factor that affect the business environment. The different factors as internal environment where Corporate Social Responsibility, Business ethics and Sustainability affect to the business environment of Insider Trends as Corporate Social Responsibility helps to building the better image of company in market or forming effective goodwill. Business Ethics influence to creation of moral values or principles that constraint to process the working of particular organisation in systematic way, in other hand Sustainability allows to the every business organisation to focuses to the basic objective accomplish through which it supports to sustain the organisation in the business platform (Mel and et. al., 2020). D2. Critically evaluate the application of operation management and factors that would impact on business environment. The application of operation management is highlight the major components like Six Sigma, Total Quality of Management and Lean Principle. Through proper analysation by reducing overall barriers and improves the productivity level is controlled by Six sigma factor. Through providing the optimum guidance in terms of development purpose of product or business that helps to measure the errors and influence to increase the business growth. The other factors of business environment creates an impact on Insider Trends business operation as in
positive manner where it induces to understand the correct form of business regulation should presumes in correct form. CONCLUSION Thus, it is identified that leaders and managers as well both plays an important role for the growth and success of company and also tends to manage them in an effective way. For this, the role and functions of both managers and leaders are helpful in order to survive within each and every situation. Moreover, various types of leadership approaches are discussed in different manner and also evaluate various operational management approaches that tends to ensure the quality of production and reduce the wastage of resources. In terms of this, environmental analysis is performed in order to identify various risk factor and those who impacts the decision making of both leaders and managers of company.
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