Role and Function of Leader and Manager in Operation Management

Verified

Added on  2023/03/22

|10
|3856
|81
AI Summary
This article discusses the role and function of leaders and managers in operation management, including the difference between them, their characteristics, and their significance in enhancing the brand image and profitability of a business. It also explores various theories and models of leadership approaches.

Contribute Materials

Your contribution can guide someone’s learning journey. Share your documents today.
Document Page
MANAGEMENT
AND OPRESSION

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
INTRODUCTION.....................................................................................................................................2
TASK 1.......................................................................................................................................................2
P1. Explanation on the difference between role and characteristics of the leader and manager...............2
P2 Description on the role of leader and function of managers...............................................................3
M1. Description on the analysis of role and function of leader and manager..........................................5
TASK 2.......................................................................................................................................................5
P4 explain the key approaches to role of leader and manager..................................................................5
P5 Description on the significance and vale of operation management...................................................6
P6 Explain the factors which is having large impact on the operational management and decision
making.....................................................................................................................................................6
CONCLUSION..........................................................................................................................................7
Document Page
INTRODUCTION
Operation management is very essential in order to bring the valuable output so that firm
can able to run its oppression in smoothly manner. With the help of this the valuable output can
be received. The main motive of the business enterprise is to utilize the available resourced so
that maximum profitability can be earned. In this manger are responsible for having good
production so that there can be reduction in wastage. With the help of this the brand image of the
company can be enhanced. The present report is covering the aspect of the M&S, this is the
largest global leading brand which is distributing its services as the good apparel and provides
the food products with the effective quality so that customer can get attracted. It is very
important to make the modification so that the thing can be done in the proper manner. This
assignment will cover the following things are as role and characteristics of leader and manger.
In addition to this this assignment will cover the following things are as models and theories of
leadership. It is very important to understand the significance of the operation management.
TASK 1
P1. Explanation on the difference between role and characteristics of the leader and manager.
The leader and manager both play the effective role so that integral part of the business
enterprise can be known. With the help of them people can be managed effectively and things
can be coordinated efficiently. Leader are the person who can easily influence the people to do
their best. The leader plays the efficient role so that strategic planning can be framed and with
the help of this brand image of the firm can be enhanced.
Manager to the organization should focus on the process of management so that they can focus
on the people. They need to pay attention so that brand image of the company can be enhanced.
The role of leader and manager need to be understand so that all function of the business can run
effectively. This difference between the role of leader and manager need to be understand in the
careful manner. This are defined in the following manner are as-
Roles Leader Manager
Characteristics In Mark and Spenser, the
leader always takes the
effective steps so that with
the help of this innovative
ideas the performance of the
firm need to be enhanced.
Manager need to set the
whole process so that
systematic things can be
happened.
Focus The leader need to focus on
the leading the people
effectively so that the
coordination can be
maintained.
As compare to leader’s
manager need to focus on the
managing employees so that
they are able to coordinate the
business function effectively.
Vision The leader need to focus on
the long-term vision so that
the objective of the business
cam be achieved.
Manager need to focus on the
current as well future
objectives of the firm.
Document Page
Target The leader of the M&S need
to focus on the target of the
firm so that firm is able to
achieve the targets and they
are able to earn maximum
profitability.
Manager of the firm need to
have effective responsibility
and they need to make
effective coordination
between employers and
manager.
Role The leader of the M&S is
taking effective steps in order
to play the role of motivator.
In this the manager plays the
essential role as the
administrator.
P2 Description on the role of leader and function of managers.
Leadership and managers are both the essential part of the business enterprise. With the
help of them the function of the organization can un in the smooth manner. They are the person
who are responsible to bring the profitability in the organization. It is very important to attract
the customer so that brand image of the firm can be enhanced. The M&S need to take effective
steps so that there can be improvement in the quality of the products. By delivering the good
qualified services the manager of they need to set the price on which every customer can willing
to pay. The role of the leader is to encourage the team member so that they can develop the
positive attitude within themselves and can encourage the employees to the organization so that
they are able to work in the proper effective manner. In this way the worker need to feel
motivated so they can work in satisfied manner. With the help of this they need to reward the
employees so that they can perform their business function in most appropriate manner. The
leader play is to rule over the employees to the organization so that they are able to manage the
whole working of the business enterprise. In this kind of the function the managers are
responsible to motivate their employees so that they are able to contribute their maximum to the
firm. With the help of this kind of the function the managers are the responsible to provide good
function so that they can have increment in the profitability of the firm. In the difficult condition
the firm need to deal with the technological products so that they are able to deal with the
process of decision making. With the help of this kind of the activities the firms are able to deal
with the higher authorities of the organization. With the help of this they are responsible to have
suitable decision.
In this it can be true to said that the risk is another factor which is very helpful in relation to have
the expansion of the business activities. The leaders are the responsible person to take the risk
and individual to firm need to take this as challenge. The leader takes various kind of the
decision such are merger etc. so that organization is able to run its activities smoothly. But the
manager refuses to have merger because it is quite risky and can spoil the brand image of the can
be violated.
Planning, staffing, organizing, directing and controlling are the main function with the help of
this the organization is able to run its function in the smooth manner. With the help of the
example it can be true to said that when the managers are responsible to earn the function of the
firm by performing the task. With the help of this kind of the function they are able to direct the
employees so that they can feel energetic and perform their function in the appropriate manner.
By having innovation in the products, the customer to the firm are able to perform the function in

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
the stipulate time period. Without these five functions of the management the organization
activities are not able to run in the smooth manner. These two functions are very important to run
the business activities cannot perform this function in the smooth and effective way.
P3 Define the various theories and model of the leadership approach.
There are the various kind of the leadership theories this all completely depend on the
management objectives and aim of the enterprise. In this manner there are various kind of the
theories are given such are as-
Situational leadership theory- with the help of this kind of the activities they are able to take the
competitive advantage and challenging because this all functions are very helpful to survive in
the market for longer period. As per this theory the leaders are required to be more mature and
should be able to more focus on the task so that good relation between the employers and
employee can be settled. This thing can be understood with help of the example are as with the
help of the good technical product the organization able to sustain in the market. In this manner
the employer of the firm behaves properly and they need to encourage the employers of the
business enterprise.by taking good and effective steps the employers are able to contribute
maximum to the organization. They need to make good coordination between the higher
authority to lower authority so that they are able to carry the business function in the smooth
manner. By using good technology, the products, they can able to produce innovative products in
the market. In this manner the employees of the big venture need to give major focus on the
changes because it is happening in the market on the daily basis. The need and demand of the
customers changes very easily so that it is very important to cope up with the demand of the
customers in the market. Leader need to take the effective decision so that function of the firm is
able to produce good qualified products. In this manner they are able to feel motivated and
confident and can take the most effective decision in the firm. With the help of the adopting
situational leadership theory, they are able to enhancing the revenue of the business enterprise so
that they are able to make the good profit. This kind of the function are very helpful in relation to
have the long-term sustainability in the market.
With the help of the above stated diagram it can be true to said that the organization is need to
take the various effective steps so that they are able to have the good function in the firm. With
the help of this kind of working they can able to perform their business function in the most
effectively and efficient manner.
Contingency leadership theory- This concept of the theory states that the behavior and working
of the leader depends upon the situation. In the firm there, various condition in which the leader
have to behave differently. In this manner there are three main theories are given such are as path
goal, fielder and situational leadership etc. According to this it can be true to said that the fielder
said that effectiveness of the leadership is totally dependent on the motivation factors of the
leaders. With the help of the path goal theory it has been defined that it is the responsibility of
the leader to frame the effective structure so that there can be positive work environment. In this
manner the all are responsible to achieve the maximum objectivity of the fir. In this kind the firm
is able to maintain its operation in the effective manner.
Document Page
In this manner it can be true to said that by adopting the fielder theory they can easily motivate
the employees to perform their best so there can be possibility of earning the large amount of the
profitability. They need to appoint those employees who are able to carry the function of the firm
in most effective manner.
Systematic leadership model- with the help of this model it can be stated that the firm need to
take the effective steps so that they are able to have modification in the business function. In
order to have expansion of the business units this kind of the activities are very helpful in order
to carry the business function in the most effective and efficient manner. The M&S need to focus
on the quality of the product so that they are able to bring unique products to the market. The
main target of the firm should be give major focus on the quality of the products in this manner
they are able to focus on the customer and can also attract the number of the person in the
market.
M1. Description on the analysis of role and function of leader and manager.
In this manger and leader play the effective role in relate to manage the operation of the business
in effective manner. In these various theories is need to be understood in the following manner are as-
Scientific theory- in this role of the manager is need to be identified so that they are able to business
oppression effectively.
Administrative theory- This is the very helpful concept in order to design the overall structure of the
company. They need to give major focus on the hierarchical structure of the firm.
Human relation- with the help of this there can be good relation between the employer and employee of
the business enterprise.
Chaos theory- to make the modification in the business it is very essential to enhance the energy of the
workers. With the help of this they easily accept the changes.
TASK 2
P4 explain the key approaches to role of leader and manager.
The management operation is need to be handled carefully so that they all are able to carry the
business function effectively. In this make this more effect there are various approaches re given such are
as-
Dynamic approach- to sustain in the market it is very important to sustain in the global competitive world.
As per the current scenario the M&S is using the traditional approach, they are giving major focus on the
following task such are as knowledge, contingencies, learning and resolution of the problem.
Six sigma approaches- this is the specific approach with the help of this they can easily maintain the all
function. They used to give major focus on the improving the quality of the products by identify the
lacking points.in this manner the customer satisfaction can be achieved.
Lean product graphic- with the help of this there can be systematic elimination of the all wastage.
Role of the leader- they used to pay the role of motivator. They need to take effective step in order to
have innovative ideas with the help of this kind of the function they are able to enhancing the brand image
of the business enterprise. Leader need to effectively coordinate with the other so that need to identify the
Document Page
strength and weakness so that firm is able perform the business function in the smoothest manner. They
need to set the vision and missions so that they can able to perform the function effectively.
Role of manager- They play the role of monitor. They are assets to the organization they need to guide the
employees. Operation manager need to give major focus on the all the oppression of the firm so that they
are able to carry its in the effective manner. They need to keep monitoring the activities of the firm so that
they are able to carry all the function in the systematic manner. They need to provide good quality of
products so that manager can focus on the quality of the service.
P5 Description on the significance and vale of operation management.
To enhance the profitability and to expand the activities of the business it is essential to
understand the need and demand of the customer in the market. They need to provide the qualified
product so that brand image of the firm can be enhanced. Success and growth of the firm is totally
dependent on the type of the products they launch in the market.
In this manner they need to have effective distribution on the roles and responsibilities of the workers.
This kind of function are very helpful in order to have growth in the market. With the help of the better
production they are able to attract the more number of customer in the market. With the help of this kind
of the services the effective and efficient services can be provided so that firm is able to earn large
amount of profitability.
Operation management is very important in order to have reduction in the operation cost of the firm.
Thios kind of the process is very helpful in relation to optimum utilization of resources. By increment in
the revenue of the business the firm objective can be achieved. Operation management is very important
in relation to achieve the success of the firm so that customer can be satisfied with the overall
productivity of the firm. In order to manage this things the differed areas need to be considered so that
need of the customer can be known so that profitability of the firm can be enhanced
P6 Explain the factors which is having large impact on the operational management and decision
making.
In modern market the firm is facing is facing the huge competition in the market. They need to
survive in the market for the longer period in order to cope up with this they need to analyze the
internal and external factors of the business enterprise. This kind of the things can affect the overall
productivity of the firm. There are various kind of the component in relation to internal and external
factors of the firm are as-
Internal factors-
There are such elements which exist in the workplace and can affect the process of the firm like M&S
are define in the following manner such are as-
Value system- This is one the important factor which affects the operation of the management. It
is essential to follow the rules and regulation of the firm. This kind of the things can create the
problems for the entity. If they do not properly follow it than this kind of the situation creates the
confusion in the firm.
Financial strength- it is very essential to have financial resources so that the firm can invest in
the products so that they are able to provide good qualified products in this manner the
performance of company can be enhanced.

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Relationship between employees and manager- It is another factor which deals with internal
factors that affect the working of the enterprise in the large manner. It is very important to have
good communication in order to maintain the profitability and productivity of the enterprise.
CONCLUSION
Hereby it has been concluded that Operation management is very essential in order to bring
the valuable output so that firm can able to run its oppression in smoothly manner. With the help
of this the valuable output can be received. The main motive of the business enterprise is to
utilize the available resourced so that maximum profitability can be earned. The present report is
covering the following aspects like roles and function of the leader and various kind of the model
and theories of the leader so that they all responsible to carry the business function in the most
effective manner.
Document Page
REFERENCE
Journal & Book
Antony, J. and et.al., 2016. Can Lean Six Sigma make UK public sector organisations more
efficient and effective?. International Journal of Productivity and Performance
Management. 65(7). pp.995-1002.
Antony, J., 2014. Readiness factors for the Lean Six Sigma journey in the higher education
sector. International Journal of Productivity and Performance Management. 63(2).
pp.257-264.
Blum, H., 2015. The Upsides of a Negative ReviewExperts explain how online criticism can
actually be good for your practice. The ASHA Leader. 20(10). pp.32-33.
Bolton, B. and Thompson, J., 2015. The Entirepreneur: The All-in-one Entrepreneur-leader-
manager. Routledge.
Brimhall, K. C., Lizano, E. L. and Barak, M. E. M., 2014. The mediating role of inclusion: A
longitudinal study of the effects of leader–member exchange and diversity climate on job
satisfaction and intention to leave among child welfare workers. Children and Youth
Services Review. 40. pp.79-88.
Cherrafi, A. and et.al., 2016. The integration of lean manufacturing, Six Sigma and sustainability:
A literature review and future research directions for developing a specific model.Journal
of Cleaner Production. 139. pp.828-846.
Dong, Y. and Huang, J., 2013. A leader-following rendezvous problem of double integrator
multi-agent systems. Automatica. 49(5). pp.1386-1391.
Goodall, A. H. and Pogrebna, G., 2015. Expert leaders in a fast-moving environment. The
Leadership Quarterly. 26(2). pp.123-142.
Griep, Y. and et.al., 2016. The mitigating role of leader‒member exchange when perceiving
psychological contract violation: a diary survey study among volunteers. European
Journal of Work and Organizational Psychology. 25(2). pp.254-271.
Hatch, M. J. and Cunliffe, A. L., 2013. Organization theory: modern, symbolic and postmodern
perspectives. Oxford university press.
Henkin, T. M., 2016. Classic Spotlight: Regulatory Function of Leader RNAs.Journal of
bacteriology. 198(5). pp.743-743.
Document Page
Hoffman, B. J. and et.al., 2013. Leader narcissism and ethical context: Effects on ethical
leadership and leader effectiveness. Journal of Leadership & Organizational
Studies. 20(1). pp.25-37.
Kalra, J. and Kopargaonkar, A., 2016. Quality improvement in clinical laboratories: a six sigma
concept. Pathol Lab Med Open J. 1(1). pp.11-20.
McGivern, G. and et.al., 2015. HYBRID MANAGER–PROFESSIONALS'IDENTITY WORK:
THE MAINTENANCE AND HYBRIDIZATION OF MEDICAL PROFESSIONALISM
IN MANAGERIAL CONTEXTS. Public Administration. 93(2). pp.412-432.
Newman, A. and et.al., 2014. Examining the cognitive and affective trust-based mechanisms
underlying the relationship between ethical leadership and organisational citizenship: a
case of the head leading the heart?. Journal of Business Ethics. 123(1). pp.113-123.
Online
9 Differences Between Managers and Leaders, 2017. [Online]. Available through:
<http://www.marksanborn.com/9-differences-between-managers-and-leaders/>.
1 out of 10
circle_padding
hide_on_mobile
zoom_out_icon
[object Object]

Your All-in-One AI-Powered Toolkit for Academic Success.

Available 24*7 on WhatsApp / Email

[object Object]