Management and Organisations in a Global Environment

This report discusses the negative effects of building a diverse workforce and provides stress management techniques for individual employees in a global business environment. It also explores the essential factors for success and challenges faced by team-based firms, competencies for virtual leadership, and factors improving effectiveness of communicators in corporations.

Management and
Organisations in a Global
Environment

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY..................................................................................................................................3
Downsides to building a diverse workforce...........................................................................3
Stress management for individual employees .......................................................................4
Essential of success and challenges faced by a team based firm along with competencies for
virtual leadership....................................................................................................................4
Factors improving effectiveness of communicators in corporations. ....................................5
Description of several types of power in a firm ....................................................................6
Differences between mechanistic and organic firms according to contingency approach.....7
CONCLUSION...............................................................................................................................8
REFRENCES...................................................................................................................................9

INTRODUCTION
Organisations expand their international presence in order to earn higher profitability and
and increase their overall profitability by generating new sources of income. The present report
provides information about negative effects of diverse workforce along with elements which
enhance success and create challenges for a team based enterprise. Competencies for virtual
leadership and factors which enhance communication in a business environment are provided in
this report. Various types of power and distinguishing features between mechanistic and organic
firms are also given in this report.
MAIN BODY
Downsides to building a diverse workforce
In order to maintain high productivity and gain diverse range of opinions global
organisations aim to diversify their workforce through the usage of several tools such as hiring
for diversity or implementing policies which enhance equality in the workplace. Increasing
workplace diversity also has some negative effects in the firm which are provided below: Unresolved disputes: Increasing diversity is one of the reasons behind increasing
number of unresolved workplace disputes. Presence of varying opinions invites dispute
within the workplace which is not easy to solve as employees have come from distinct
background (Hampden-Turner and Trompenaars, 2020). Regular disputes in the
workplace result in decreased productivity, construct hostile environment and discourage
employees from reaching their highest potential. Miscommunication: Presence of employees from various religious, cultural, economical
and geographical backgrounds can lead to miscommunication in the workplace. This is
because employees from different backgrounds have different way of informal
communication and may take time understanding the ways in which the corporate world
exchanges information (Newkirk, 2019).
 Team isolation: If a company prioritises diversity in their workplace certain teams may
become hostile which results in team isolation and decreases overall output of the firm.
This damages the workflow in the company and decreases quality of outcome produced
by firm. This situation is highly dangerous for the firm as such teams not only produce

low quality tasks but also discourage other teams from giving their maximum potential
by not interrupting the workflow.
Stress management for individual employees
The corporate world put employees in various situations which increase their stress
levels. Various stress management techniques are discussed below which can help employee
manage stressful situations and deliver high quality work despite various challenges of the
corporate world. Time management: Utilisation of effective time management techniques such as 4d time
management technique helps finish important tasks swiftly and effectively. Employees
will be able to reduce burden of work through time management and eliminates stressful
situations (Chen, 2016). Social gatherings: Participating is social activities will reduce the stress level of
employees and enhances resilience to stress. Such gatherings will give workers a sense of
belonging, this social support protects them against harmful effects of stress. Physical exercises: This technique involves doing some physical activity such as
playing sports or exercising which improves blood circulation, distracts from work
pressures and reduces stress (Horan and et. al., 2018).
 Meditation: Regular meditation improves mental and emotional well being which
reduces stress. Meditation reduces anxiety and achieve an enhanced capacity for
relaxation.
All the methods provided above reduce stress of the individual employee and prepares
them to fave challenges and deliver high output during stress inducing conditions.
Essential of success and challenges faced by a team based firm along with competencies for
virtual leadership
Success factors for team based organisations
As every team member and major stakeholders has an understanding about common
objectives for the growth and success of the company. Such organisations ned to communicate a
collective vision for their team which is agreed by every member and stakeholder to attain
desired results (Johnson, 2018).

Prioritisation of tasks according to the significance in attaining common goals helps the
firm focus on accomplishing such activities and complete their business objectives in a timely
manner. Miscommunication is also reduced through this factor.
Collaboration between various team member reduces interruptions and creates
contentious workflow. This factor ensures the success of team based organisation as each task is
completed in timely manner.
Obstacles faced by virtual team based firms
Miscommunication is a major obstacle faced by virtual team based firms due to lack of
proper communication channels. This obstacle results in delays and decline in quality of the
outcome as significant information is not communicated effectively. Lack of concentration is a
major problem which reduces productivity in virtual team based enterprises (Martinelli,
Waddell and Rahschulte, 2017). The main reason behind this obstacle is distraction caused by
independent working stations with distracting elements which are not present in an office setting.
Lack of management and accountability is major issue reducing productivity and timely
completion of activities in a virtual team based firm.
Competencies for virtual leadership
Interpersonal skills are primary requirement for an effective virtual leader as they form
the basis of motivating and connecting with employees in a virtual setting. Leaders are able to
understand and forge strong relationships with the employees with the help of this ability.
Supporting employees by conducting virtual office hours and generating effective
feedback channels is an essential trait that virtual leaders need to possess. This inspires
employees to maximise their performance and improves employee satisfaction.
Co-ordination skills which include collaborating with other divisions to ensure that each
employee has sufficient resources and resolve various issues swiftly is a must have skill for
virtual leaders. These leaders ned to from a network through which they can ensure that their
team is making a collaborative effort for completing their daily operations.
Factors improving effectiveness of communicators in corporations.
Several factors which enhance impact of communicators in corporate world Clarity: Communicating with clear information enhances effectiveness of
communicators in the workplace (Heide and Simonsson, 2018). As communicators

provide clear instructions, chances of delays due to miscommunication are highly
reduced.
 Direct Interaction: Communicating directly with employees is an effective technique
used by competent communicators. This allows communicators to engage with their
employees more effectively and the employees receive higher satisfaction if they interact
directly with their communicators (Young and Travis, 2020). This also reduces chances
of miscommunication caused by indirect interaction.
 Listening skills: A good communicator mus have effective listening skills to manage
conflict situations and understand various viewpoints. Communicators are able to share
information effectively if they listen and understand every aspect of the information.
 Regular feedback: This factor contributes to improving effectiveness of communicators
as they are able to understand the impact of their communicating techniques and modify
their way of sharing information which is suitable for each employee. This helps them
communicate information to each employee effectively.
 Attention to detail: Communicators need to be attentive towards detail of the task so
that every aspect of the information is effectively communicated between sender and
receivers (Quintanilla and Wahl, 2018). Such communicators are also able to resolve
various doubts related to the information as they understand the topic in detail.
Description of several types of power in a firm
 Coercive Power: This type of power involves the usage force and threats to accomplish
certain tasks. The basis of such threats is usually termination, transfer or demotion which
forces employees to do something against their will or to encourage them into improving
their performance (Wrong, 2017).
 Reward Power: This power utilises attractive benefits or promotion opportunities which
induces employees into doing certain tasks. Benefits used for this power neds to be
constructed in a way which persuades employee and does not burden the company while
improving overall performance.
 Expert Power: Individuals which have profound knowledge in certain field with huge
experience gain this power. This power induces respect in the minds of subordinates and
they follow every command of supervisors with such power as they have trust in the
expertise of such supervisors (Haas, 2018).

Differences between mechanistic and organic firms according to contingency approach
Organic organisation allow employees to communicate with each other and emphasises
on working as a team while mechanistic organisation gives each employee clearly defined and
septate roles. As contingency theory focuses on adapting roles according to the situation organic
organisations support this theory.
Contingency theory is favoured by organic business firms as every employee participates
in decision making and structural hierarchy is replaced with a flat organisational structure. This
type of structure allows organisations to effectively adapt to various changes in the business
environment. Contingency approach to organisational design can not be used in mechanistic
organisation as they follow a rigid and hierarchy organisational structure which can not be
modified according to various situations (Hanson and et. al., 2016).
Organic organisations are not focused on the construction of special procedures which
can be only used in specific situations but acquire knowledge which is useful in the current
scenario. This fits with contingency approach to organisational design. On the other hand
mechanistic organisational design is centred around using specialised processes and functions for
certain tasks which restricts the usage of contingency approach to organisational design.

CONCLUSION
From the above report it is concluded that diversity is an important factor which results in
both negative and positive outcome for international organisation. Stress management is
essential for employees as it helps them complete tasks in timely manner by reducing stress.
Presence of effective communicators enhances employee relations which boosts employee
morale and productivity. Virtual team based firms face various challenges which can be tackled
by developing virtual leadership competencies in their leaders. Firms follow different types of
organisational structures such as organic and mechanist in different conditions.

REFRENCES
Books and journals
Chen, D.D., 2016. Stress management and prevention: Applications to daily life. Routledge.
Haas, E.B., 2018. When knowledge is power: Three models of change in international
organizations (Vol. 22). University of California Press.
Hampden-Turner, C. and Trompenaars, F., 2020. Riding the waves of culture: Understanding
diversity in global business. Hachette UK.
Hanson, D., Hitt, M.A., Ireland, R.D. and Hoskisson, R.E., 2016. Strategic management:
Competitiveness and globalisation. Cengage AU.
Heide, M. and Simonsson, C., 2018. Coworkership and engaged communicators: A critical
reflection on employee engagement. The handbook of communication engagement,
pp.205-220.
Horan and et. al., 2018. Supervisor support for stress management and intervention
process. International Journal of Workplace Health Management.
Johnson, I., 2018. Communication huddles: the secret of team success. The Journal of
Continuing Education in Nursing, 49(10) pp.451-453.
Martinelli, R.J., Waddell, J.M. and Rahschulte, T.J., 2017. Projects without boundaries:
Successfully leading teams and managing projects in a virtual world. John Wiley &
Sons.
Newkirk, P., 2019. Diversity, Inc.: The failed promise of a billion-dollar business. Hachette UK.
Quintanilla, K.M. and Wahl, S.T., 2018. Business and professional communication: keys for
workplace excellence. Sage Publications.
Wrong, D., 2017. Power: Its forms, bases and uses. Routledge.
Young, K.S. and Travis, H.P., 2020. Business and Professional Communication: A Practical
Guide to Workplace Effectiveness. Waveland Press.