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HI6005- Management and Organization | Paper

   

Added on  2020-03-07

7 Pages1746 Words41 Views
MANAGEMENT1Management and organizationNameInstitutionDate

MANAGEMENT2Executive summaryThis paper explore two topics that existed in different era. Taylorism was an approach that was implemented in the Ford Company to increase the productivity of works and the output. It divided tasks into small units ensuring the workers require little skill to carry out their assignedroles. While some of the elements of this method can be employed today, its implementation is inhibited by technology development and labor rights awareness. On the other hand, globalization has taken a toll to the world by introducing competition between an individual and their imagination. It has altered how children today are taught to improve their imagination. E-learning activitiesActivity 1Taylorism is a production proficiency approach that breaks each activity, task, or assignment into little and straightforward sections which can be effectively broke down and taught. Presented in the mid twentieth century, Taylorism expects to accomplish greatest divisionof tasks to limit expertise necessities and employment learning time. It isolates execution of work from work-arranging and isolates coordinate work from indirect labor by replacing it with dependable guideline profitability measurements with exact estimations. It also presents time andmovement study for ideal employment execution, cost accounting, device and work station design, and makes conceivable installment by-result strategy for wage assurance (Maier, 2007).However, when the methodology was implemented, it was an era of poor working conditions that prohibited employees from socializing during working hours. The circumstances were so bad that employees had to be permitted by their supervisors to answer calls of nature (YouTube, 2016). According to the video segment, it also shows that internal relations were not allowed as employees were expected to work without communicating with each other. Besides,

MANAGEMENT3workers who were members of labor unions were not allowed into the Ford Company and spies were employed to ensure that this was maintained (Maier, 2007). So would today’s employees work under these conditions? The labor market today consists of different players namely, the employees, employers, trade unions and the government. Each of these parties have a crucial role in the job market that would make it challenging for the Taylorism approach to apply today. First, the government is responsible for regulating the basic wage rates which is a role that is reinforced by the trade unions (Littler, 2008). On the other hand, labor unions are actively involved in defending the rights of employees to ensure that their employers are not exploiting them. Companies today uphold employee relations limiting the applicability of Taylorism. Lastly, due to globalization and increased awareness of individual rights, employees can speak out where organizations have poor working conditions (Maier, 2007). As such, Taylorism would hardly work in Australia, Europe or America. Taking into consideration the designing of call centers, an element of Taylorism exists. Each employee responds to calls that are passed to them based on their expertise. This ensures that the customer receives appropriate feedback and customer care services. It also ensures that employees are qualified to undertake the task rather than answering call that are beyond their expertise. Since Taylorism aims to divide labor into smaller tasks that require limited expertise, Call centers have used this approach to design their scripts to ensure that information provided is given by an expert in the relevant field (Bain, et al., 2002). Today, globalization and technology are the leading trends that every nation seeks to uphold. As such, the clip on Taylorism may not be applicable in most countries since despite

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