The case study discusses the problem faced by Askew's Food Inc., a grocery chain in Canada, and the competition with WalMart. It explores the major problems and causes, as well as the response of Askew's CEO. The strengths and weaknesses of both companies are also analyzed.
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Running head: MANAGEMENT Askew’s Foods Versus Wal- Mart Case study
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PRINCIPLES OF MANAGEMENT1 Table of Contents Part 1..........................................................................................................................................................2 a.Summary........................................................................................................................................2 b.Symptoms.......................................................................................................................................2 c.Major problems.............................................................................................................................3 d.Cause..............................................................................................................................................4 Part 2..........................................................................................................................................................4 References..................................................................................................................................................8
PRINCIPLES OF MANAGEMENT2 Part 1 a.Summary The case study discusses the problem faced by Askew's Food Inc., which is a grocery chain of Canada. The scenario depicts that David Askew the CEO of this firm arranged board meeting in October 2011 regarding the challenges faced by the business in terms of two external factors. Salmon Arm Savings and Credit Union (SASCU) become the financial institution of this grocery chain firm which faced the issue in giving the appropriate amount of funding for the business (Lee & Tongarlak, 2017). The SASCU was planning to build a new branch and due to this reason they were unable to provide proper funding to Askew's company. Another problem is that Wal-Mart Stores, Inc., wanted to build super-center including the supermarket and for them, the SASCU provided sufficient fund. These two situations have caused an adverse impact on developing the new store of Askew’s Food Inc., and thus the board meeting was necessary to overcome these conditions. With the help of the board, Askew had overcome the issues and thus constructed a shopping center and designed the store with state-of-the-art grocery(Payne & Niculescu, 2018). In order to makemarketposition,Askewinnovatedthefacilitiesanddepartmentsofthefirm.For comparing with the elite supermarkets, a proposed cost has been made by the CEO which become 1.5 to 2 times the cost of a standard supermarket. After reviewing the scenario, it is seen that Askew’s Food Inc., was located in British Colombia and the business was founded in 1929 by Dick Askew(Cameron, Charlton, Ngan & Sacks, 2016). The company provides rural home delivery products, mail orders, groceries and frozen food lockers for the people of this region. The main strategy of the firm is to maintain the competition level with larger grocery chain by maintaining consumer loyalty aspect in the marketplace. High-quality goods and competitive prices enables the firm to maintain their position in the market, but after the entry of Wal-Mart firm, they faced challenges in enhancing their business growth(Simpson & Power, 2016). Due to the presence of Wal-Mart firm the Askew’s business growth has declined and for this reason, the CEO wanted to develop new stores. The shopping store will provide huge benefit to Askew’s firm in order to compete with Wal-Mart and to increase the business growth.
PRINCIPLES OF MANAGEMENT3 b.Symptoms From the case study, it is revealed that the Askew Food Inc., faces problem due to two external factors of which one was lack of funding from the SASCU and the other one was due to over rising competition with new supermarket store, Wal-Mart(Johnston, 2017). Both these problems seem to be larger for the firm as this can generate various symptoms for the firm which may affect their business. The major symptom of the problem is that due to lack of funding the Askew’s food firm cannot maintain their competitive advantage in the market as Wal-Mart has to gain huge improvement in their business procedure(Galván, Martínez & Rahman, 2017). Along with this, another symptom is that the firm may lose their consumers from the local marketplace as the Wal-Mart company gives high-quality products at a reasonable price. From this fact, it is seen that Wal-Mart have the capability to attract more number of consumers from this Askew's Food Inc., the company. In order to overcome these problems the CEO took help from the board because they are the only one who can provide proper funding to the firm. Apart from this, the case study depicts that the Askew’s main strategy was to deal with competition that generates from larger grocery chains and thus if the problems are not solved then another symptom may arise. The symptom is that the firm cannot maintain their position in the local marketplace and this provide negative impact on their business function as well as operation respectively(Cox & Crocker, 2018). Therefore, in order to reduce the adverse effect of these symptoms proper planning is needed by the firm that will enable the CEO to maintain their business position in the marketplace. c.Major problems The scenario reveals that Askew's Food Inc. faced problem in competing with a similar type of firms that were present in the Canadian market. From the case study, it is noticed that Wal- Mart Stores Inc., also wanted to open a new super-center that includes all facilities of a supermarket in the same region where Askew's firm wanted to develop their new store(Kumar, Manrai&Manrai,2017).Duetothisreason,Askew'sfirmfacesproblemsuchasthe introduction of more number of grocery stores in the same regions can decrease the consumer base of the firms. For this prospect, not only the Askew's firm faced problems but also the Wal- Mart firm can face the issue in enhancing their customer base in the chosen market. Apart from
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PRINCIPLES OF MANAGEMENT4 this, one of the plus points of Wal-Mart is that they provide high-quality products which are environmental friendly and sustainable too(Ruiz-Molina & Gil-Saura, 2018). For the presence of such benefits, the Askew's firm business growth may be affected in this selected Salmon market. In order to reduce the negative effect of their problem, the firm uses proper strategy, but the presence of other local stores like Overwaitea and Safeway may generate an issue for maintaining their strategy. Another minor problem that has been generated from this scenario is that Askew's board demonstrated that new as well as the powerful competitor will provide huge threat for the firm and therefore to overcome this the firm has to develop a proper business strategy(Ellickson, 2016). For this reason, by utilizing various strategy, the firm will be going to introduce new uptown development prospect by which they can reduce their problems as well as threats after establishing their store in Salmon Arm market of Canada. d.Cause The major problem faced by the firm is that they cannot maintain their competitive advantage and thus they wanted to develop a new store in Salmon Arm region.The main causes of this problem are that in British Columbia the number of grocery shops as well as supermarket were established that provided tough competition to this Askew's Food Inc.,(Ellickson, 2016). For the presence of a large number of similar stores, the firm faced problem in enhancing their business performance as well as market share in the British Columbia market of Canada. Another cause of this problem is that similar firms were providing high-quality goods that are sustainable and they were localized products. For the presence of locally sourced goods, another firms provides negative impact on Askew's firm and due to this reason they cannot maintain their competitive business advantage in the market. Therefore, to reduce the negative impact of competition rate over this grocery chain, proper strategy should be applied by this firm. In other words, it is necessary for the firm to innovate their products and they should also manufacture grocery products from the local resources(Dawson & Henley, 2015). By following this strategy and utilizing it with proper planning, it can help the CEO to maintain their competitive advantage as well as business position in the chosen Salmon Arm market of Canada.
PRINCIPLES OF MANAGEMENT5 Part 2 From the case study, an idea regarding the strengths and weakness of both supermarket companies Askew's Food Inc., and Wal-Mart has been generated. The strengths of Askew’s Food Inc., relative to the local market are as follows: High-quality products at competitive and fair prices State-of-art uptown store enhances business profit Trustworthyrelationshipwithlocalsuppliershelpthemtocarrythelocal products to high consumer base (Bishop, 2015) Store possess approximately 10,000 national brand products and 15,000 different inventory goods Maintain a long-term, positive relationship with the employee, community to maintain company position The weakness of Askew's Food Inc., in the local market, are given below: Lack of sustainable product offerings An absence of organically grown local sourced goods The strengths of Wal-Mart relative to the local market are as follows: Products are environmental friendly A great number of local stores Low-cost economies of scale, non-union work environment, and national supply chains influence them to attract high consumer base The weakness of Wal-Mart in the local market are given below: Growth and entry of box boxes stores possess negative effect on Wal-Mart in the local market Lack of strategy enable the firm to increase the market share Askew’s the CEO of Askew’s Food Inc., reveals that Wal-Mart’s main interest in opening their store in Salmon Arm is only to increase their competitive advantage with the similar supermarket present within the country(Dawson & Henley, 2015). Another response of Askew’s is that building a super-center, Wal-Mart can develops supermarket
PRINCIPLES OF MANAGEMENT6 that can easily attract their targeted consumer base towards this firm. In other words, Askew's demonstrates that by proper planning, Wal-Mart can develop their new stores in Salmon Arm only because to reduce the business growth of general merchandise stores that present in this market. In other words, Askew depicts that opening a new store in the Salmon Arm region can attract 60 percent of the residents, but due to Wal-Mart the percentage of resident attraction has decreased(Adam, Jensen, Sommer & Hansen, 2017). Hence from this view, it is clear that the response of Askew reveals that Wal-Mart wanted to enhance the competition rate in the country and thus they developed new stores in the Salmon Arm region. After reviewing the case study, it is seen that Askew's Food Inc., wanted to develop a new uptown store in the eastern side of the Salmon Arm market but with the entry of Wal-Mart in this market can generate various challenges for Askew’s firm(Adam, Jensen, Sommer & Hansen, 2017). With the invention of Wal-Mart new store in the Salmon market, the Askew’s business growth can be affected, and thus their market positioning will be disturbed. The firm Wal-Mart wanted to open a super-center which includes all facilities provided in a supermarket and due to this reason the consumer base of Askew's firm may affect. From the case study, it is revealed that with the introduction of Wal-Mart store the business performance of Askew's and other merchandise store has declined to 10 percent to 40 percent(Payaro & Papa, 2016). Hence, for this reason, the business procedure of Askew's firm can cause negative impact which eventually may reduce their market share as well as position in the selected market. Thus, these are those several ways by which the entry of Wal-Mart can affect the market position of the Askew's Food Inc. The local business environment creates various unique factors as well as issues for both these companies. From the scenario, it is seen that the residents lived in this Salmon Arm region are fond of eating fresh and organic grocery food items(Rahman, Galván & Martínez, 2017). Therefore innovation of these two competitors’ stores in this region can approximately attract about 60 percent of the residents to purchase foods from their shops. Hence the presence of this unique factor can provide a positive impact on the business procedure of both Askew's Food Inc., and Wal-Mart. Apart from this, it is seen that the two major grocery stores of Salmon can create unique issues to both Askew’s
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PRINCIPLES OF MANAGEMENT7 firm and Wal-Mart firm respectively. The two grocery stores Overwaitea and Safeway Foods are becoming well-established food chains that provides locally produced high- quality, sustainable products for the residents of Salmon Arm(Gamad, 2019). Presence of these grocery firms can affect the business growth of both Askew's firm and Wal-Mart firm and to reduce the negative effect proper strategy should be applied by these firms. If I am in the Askew's Board, then I will suggest the CEO to develop the state-of-the-art building because it helps the firm to compete with Wal-Mart along with other two grocery stores Overwaitea and Safeway Foods firms. With the development of a new building, the firm can attract high consumer base from Salmon Arm and thus it can enhance their market share as well as business performance respectively(Rahman, Galván & Martínez, 2017). On the other hand, developing a new store in Salmon Arm region will enable the firm to increase their grocery production rate and thus in future they can also introduce new store in another region of Canada. Apart from this, it is recommended that developing a new building will be effective as it can improve the profitability level as well as it helps the firm to maintain the competitive rate in the competitive market. Hence my suggestions for developing new building by Askew's firm will thus help the firm to maintain their position in the whole Canadian market.
PRINCIPLES OF MANAGEMENT8 References Adam, A., Jensen, J. D., Sommer, I., & Hansen, G. L. (2017). Does shelf space management intervention have an effect on calorie turnover at supermarkets?.Journal of Retailing and Consumer Services,34, 311-318. Bishop, G. M. (2015). A Grocery Chain, Family Strife, and Worker Solidarity.New Eng. L. Rev. On Remand,50, 107. Cameron, A. J., Charlton, E., Ngan, W. W., & Sacks, G. (2016). A systematic review of the effectiveness of supermarket-based interventions involving a product, promotion, or place on the healthiness of consumer purchases.Current Nutrition Reports,5(3), 129- 138. Cox, M. Z., & Crocker, R. M. (2018). Green Leaf Grocery-Executive Compensation Case Study.Journal of Business Case Studies (Online),14(1), 11. Dawson, J. A., & Henley, J. S. (2015). Changes in the Structure of Grocery Retailing in Poland after 1989. InGlobal Perspectives in Marketing for the 21st Century(pp. 279-282). Springer, Cham. Ellickson,P.B.(2016).15theevolutionofthesupermarketindustry:froma&Pto Walmart1.Handbook on the Economics of Retailing and Distribution, 368. Galván, R. S., Martínez, A. B., & Rahman, H. (2017). Impact of family business on economic development: a study of Spain's family-owned supermarkets.Journal of Business and Economics,5(12), 243-259. Gamad, L. C. (2019). Governing Company Performance Agility through Strategic Quality Management Principles and Lean Business Practices: Evidence and Challenges for the Business Industry in the Philippines.Review of Integrative Business and Economics Research,8(4), 17. Johnston, J. (2017). Can consumers buy alternative foods at a big box supermarket?.Journal of Marketing Management,33(7-8), 662-671.
PRINCIPLES OF MANAGEMENT9 Kumar, B., Manrai, A. K., & Manrai, L. A. (2017). Purchasing behavior for environmentally sustainable products: A conceptual framework and empirical study.Journal of Retailing and Consumer Services,34, 1-9. Lee, D., & Tongarlak, M. H. (2017). Converting retail food waste into by-product.European Journal of Operational Research,257(3), 944-956. Payaro, A., & Papa, A. R. (2016). E-complaint Services for Consumer Goods. Results from an Empirical Analysis in Italian Supermarkets.Journal of Business and Economics, 97. Payne, C., & Niculescu, M. (2018). Can healthy checkout end-caps improve targeted fruit and vegetable purchases? Evidence from grocery and SNAP participant purchases.Food Policy,79, 318-323. Rahman, M. H., Galván, R. S., & Martínez, A. B. (2017). Impact of Family Business on Economic Development: A Study of Spain’s Family-owned Supermarkets.Journal of Business,5(4), 129-138. Ruiz-Molina, M. E., & Gil-Saura, I. (2018). Sustainable Practices in Spanish Retailing: Evidence from Apparel and Grocery Retailers. InFood Retailing and Sustainable Development: European Perspectives(pp. 23-43). Emerald Publishing Limited. Simpson, D., & Power, D. (2016). Aligning Goals and Outcomes in Sustainable Supply Chain Management. InSustainable Value Chain Management(pp. 161-172). Routledge.