This document discusses the importance of workplace ethics and handling conflicts, specifically focusing on sexual harassment in the modern business environment. It provides recommendations for leadership and improving personal competencies.
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Management Capabilities2 Contents Introduction......................................................................................................................................3 Assess the situation..........................................................................................................................4 Recommendations from the perspective of leadership....................................................................5 References........................................................................................................................................7
Management Capabilities3 Introduction Workplace ethics has become very much crucial in the modern day business. The conflicts arising at the workplace need to be properly handled so as to ensure that dissatisfaction does remains in the minds of people (Hunt,Davidson, Fielden&Hoel, 2010). This is also necessary for bringing positive environment at the workplace. Sexual Harassments have been one of the critical issues that company is facing in different parts of the world. In spite of the efforts of the Human resource management in companies, such incident has been reported in the media. Generally seniors have been accused for harassing their subordinates and they generally do not report it at the time when it happens rather when the seniors leave these blames. This is also because subordinates are in fear that they would lose the job at the same time they also fear about whether they will be able to launch critical compliant against that senior or not. These reports generally come out of the media reports. In the lower section of this report, the case of sexual harassment by a CEO of an organisation when he was COO of another company has been explained. The recommendation about the key personal competencies leadership has been accessed. The major aim of the report is to give recommendation about the key personal competencies from the leadership perspective. The scope of the report is for the board members as it covers the areas where the CEO needs improvement and do not cover how the new CEO needs to be hired.
Management Capabilities4 Assess the situation It has been assessed by the situation that CEO of the company has just been credibly accused of sexual harassment by two previous subordinates. However, the case of accuse came from them separately without knowledge of each other. The role of the social media is huge in the context of spreading the situation to the large audience in a one go. Similarly, the stories of accusations are obtaining virality on social media platform. This situation hampered the position and goodwill of the company in the view of outsiders. The original Sex Discrimination Act did not entail a definition of sexual harassment and this has been improved through case law. There are two kinds of definition of sexual harassment after the amendments to the Act in 2005: unwanted conduct on the labels of someone’s sex and unwanted verbal, physical or non-verbal conduct of a sexual nature (Duffy, 2017). Sexual harassment can have adverse impact on the individual, not only in the short term but also long term. The situation depicted that accusation on CEO of the company bring negative point of the view from current customers of the company. This news has spread out on social media and everyone is now active on that. It would develop bad situation for the company because this news can put negative effect on the performance of the current employees, develop disrespectful environment and higher absenteeism. There are some theories that would be helpful in assessing the situation in an adequate manner. The discussion about these theories is mentioned below: Workplace ethic theory Ethical theories provide component of the decision making foundation for decision making when ethics are in play as the role of the theory is huge in representing the view points from which individuals seek guidance as they make decisions. During assessing the situation, it can be stated
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Management Capabilities5 that the involvement of ethics was not bigger as it provided negative outcome in the form of bad image of the company. According to the virtue theory, it depicts judges a person by evaluating their character not by their action that can deviate from his normal behaviour. It considers the reputation, motivation and morale of the person in to account when rating an unusual and improper behaviour that is considered unethical(DSOF, n.d.). Sexual harassment policies A formal sexual harassment policy can cover behavioural guidelines which should discourage potential harassers and motivate those who experience sexual harassment to report it. According to this theory, it can be depicted that zero tolerance perspective towards sexual harassment were not considered at that time and due to low motivation level, two subordinates were not able to speak up regarding the situation. According to this policy, there are some employees cannot adopt zero tolerance approach, for illustration, the respondents in the Armed Services feared that “too cruel an approach would lead to political correctness and people walking too carefully”. Same goes to the situation of the sexual harassment as CEO might have been harassed his subordinates and due to fear subordinates did not discuss about that to others. It has been assessed that both subordinates accused the same that depicts there was a definitely involvement of CEO in sexual harassment. Weick’s theory The theory asserts that human behaviour is formed and directed by expectations which are supposed by the individuals and by others. Sensemaking theory is involved under Weick’s theory that refers the relationship between organizational culture and sexual harassment. According to this theory, the situation is assessed and found that the organizational culture was not effective
Management Capabilities6 that allow CEO to get involved in such disgraceful situation (Hunt, Davidson, Fielden & Hoel, 2007). Recommendations from the perspective of leadership Analysing the situation, it has been analysed that a leader needs to have team work skills (Berdahl& Raver, 2011). For building a better team they have trust of the people. It has been found that current CEO is unable to meet this requirement. It is also recommended that a proper communication must be appropriate. This will allow employees to report such situations as early as possible. The leaders must be able to understand the ethics and must implement the workplace ethics. They must be able to work under the value defined by the company. They must have a flexible cognitive mind-set that allows them to understand the things that needs to done and things that need not to be done while they are working in a team (McDonald,Charlesworth& Graham, 2015). The over-friendly behaviour of the leaders is also to be analysed as it is the major reason why such incidents occurs. To prevent this company must understand the well-defined standards of employer liability for sexual harassment. It is recommended that leader must face the charges against him and provide evidences why it cannot happen (Snyder, Scherer & Fisher, 2012). This will show his clear intent that he or she is not involved in such activities. It is also recommended that an internal audit needs to be carried out. Everyone within the company must be able to speak where they can found if similar incidents has happed in this company also or not. In this CEO must himself take an initiative where they provide a platform where such incidents can be reported and he himself be out of this process (McDonald,Charlesworth& Graham, 2016). This can be done by the skill of Trustworthiness and
Management Capabilities7 ethics. Following autocratic style of leadership in this situation can be dangerous for the company (Naveed&Alwani, 2010). The result oriented approach within the company will be beneficial for coming out of this situation. This is because it will not allow fair processes to happen. It is also recommended that leader must use his communicational skills to tell everyone what is the truth as their might be very much negativity within the organisation after they have listened such situation about their leader. He must be able to use problem solving skills so as to come out of this situation where he must find different ways in which he can prove himself that false propaganda has been set against him. Till the time the inquiry is going on he must use his responsibility taking skill and relieve himself from all the charges. During all this time he must remain positive and use his skills of spreading positivity so that negative environment at the workplace does not get developed (Buckner,Hindman, Huelsman& Bergman, 2014). In this case it is found that current CEO is unable to work on the recommendations. This shows that he in some or the other way is guilty and hence he must be replaced with new CEO. This is essential as it might cost the company its image. The change process must start as soon as possible so as to reduce the impact. Conclusion It has been concluded from above discussion that the role of the contemporary management capabilities is huge in the organization. This paper has made on the critical situation of sexual harassment in which, it has been found that CEO has been accused by two subordinates. This news has been spread all around due to social media. The discussion has been made regarding the scenario by taking consideration of theories. The recommendation part has been made for
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Management Capabilities8 facilitating HR to analyse that the current CEO meets these recommendations, and, if not, the report will inform the recruitment of the replacement CEO.
Management Capabilities9 References Berdahl, J. L., & Raver, J. L. (2011).Sexual harassment.APA handbook of industrial and organizational psychology,3, 641-669. Buckner, G. E., Hindman, H. D., Huelsman, T. J., & Bergman, J. Z. (2014). Managing workplace sexual harassment: The role of manager training.Employee Responsibilities and Rights Journal,26(4), 257-278. DSOF, (n.d.). Ethical Theories. Retrieved from: http://www.dsef.org/wp-content/uploads/2012/07/EthicalTheories.pdf Duffy, J. (2017). The good writer: Virtue ethics and the teaching of writing.College English,79(3), 229-250. Hunt, C. Davidson, M. Fielden, S. & Hoel, H. (2007). Sexual harassment in the workplace: A literature review. Retrieved from: https://research.mbs.ac.uk/equality-diversity/Portals/0/docs/WPS59Sexualharassment.pdf Hunt, C. M., Davidson, M. J., Fielden, S. L., &Hoel, H. (2010). Reviewing sexual harassment in the workplace–an intervention model.Personnel Review,39(5), 655-673. McDonald, P., Charlesworth, S., & Graham, T. (2015).Developing a framework of effective prevention and response strategies in workplace sexual harassment.Asia Pacific Journal of Human Resources,53(1), 41-58.
Management Capabilities10 McDonald, P., Charlesworth, S., & Graham, T. (2016). Action or inaction: Bystander intervention in workplace sexual harassment.The International Journal of Human Resource Management,27(5), 548-566. Naveed, A., &Alwani, N. (2010). Sexual harassment at work place: are you safe?.Journal of Ayub Medical College,22(3), 222. Snyder, J. A., Scherer, H. L., & Fisher, B. S. (2012). Social organization and social ties: Their effects on sexual harassment victimization in the workplace.Work,42(1), 137-150.