Management Communication: Formal and Informal Channels

Running head: Communication
Management communication

Communication
Abstract
This paper focuses on the process of communication in the organization. The discussion will be
made on the formal communication channel in which focus will be given on characteristics and
advantages. In the next part of the report, the emphasis will be given on the informal channel of
communication that will be explained briefly. The last phase of the report will focus on the
strategies that should be considered so that it can be easy to resolve the problem related to
communication.
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Communication
Table of Contents
Abstract............................................................................................................................................1
Introduction......................................................................................................................................1
Communication in the organization.................................................................................................1
Formal channel of communication..................................................................................................1
Characteristics of Formal communication...................................................................................2
Advantages...................................................................................................................................2
Informal channel of communication................................................................................................3
Informal communication features................................................................................................3
Strategies and tactics........................................................................................................................3
Downwards communication........................................................................................................4
Upward communication...............................................................................................................4
Horizontally.................................................................................................................................4
Conclusion.......................................................................................................................................5
References........................................................................................................................................6
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