Management Communications: Communication Style, Cross-Cultural Competency and Task Evaluation

This report discusses communication management style, cross-cultural competency and task evaluation in management communications. It also includes an email to the new team, communication style management, cross-cultural competency, and task evaluation of the new team.

Running head: MANAGEMENT COMMUNICATIONS
MANAGEMENT COMMUNICATIONS
Name of the Student
Name of the University
Author Note

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Introduction
Communication is considered to be the primary mode or aspects of understanding
each other. It helps in conveying information from one part to another. In work place, it is
necessary for maintaining a proper flow of communication for continuing the operation and
keeping an environment of work. In aspect of a virtual team, where various kind of cultural
people are involved, it is important for keeping open grounds for understanding various
perspectives. In the following report would be discussing about certain topics like
communication management style, cross cultural competency and task evaluation.
1. Email to the new team
To: John Frazier, Emma Smith, Kaya Botha, Li Xiu Yang, Sandip Patil, Bruno
Campus, Marwan Parham
Cc: Chris Milne
Bcc:
From: Jane Wilson
Subject: Agenda for the first Telephonic conversation on KidsEats project
Date: 5th September 2019
Dear Colleagues,
Being the marketing director of Sunshine 100, I am glad to have been getting the
opportunity of working with a team like you. I am Jane Wilson from Brisbane and I will be
leading the team directions. As per the favourable dates concerned and discussed with
higher authority, we have decided to conduct a meeting on 16th September 2019 to discuss
the product launch of KidsEats with different managers across the world. The following are
the favourable time zones that I have set according to the region:
Location Name Time (GMT)

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Chris Milne Melbourne 8 pm
John Frazier New York 6 am
Emma Smith London 11 am
Kaya Botha Cape town 12 noon
Li Xiu Yang Shanghai 6 pm
Sandeep Patil Mumbai 3.30 pm
Bruno Campus Sao Paulo 7 am
Marwan Parham Dubai 2 pm
Hence, the agenda of the meeting will be to discuss the project and set our standards to
execute it in the operational strategies. I hope we can foster healthy and co-operative plan
for the project where I need your wholehearted support and participation.
Thanks and Regards,
Jane Wilson
(Marketing Director)
Brisbane.
2. Communication style management
While working with different kind of people from various kind of background, Jane
would be facing different styles of communication that would put forward by various kind of
people from various kind of people (Doppelt 2017). Therefore, Jane would be needing some
ground rules to follow up those traits and provide a neutral aspect for nullifying the
differences in their communication styles. First point which Jane is needed to understand that
communication style is highly dependable upon the behaviour of the person. Behavioural

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persona has a huge influence on the person in order to approach other people and
understanding others’ perspective. Therefore, in the workplace, Jane would be facing various
kind of people with different behaviour some might be polite, some rude and some might also
have a dominating nature. Therefore, for dealing with these kind of people, Jane should
exhibit characteristics like dominant, influencer, conscientious and steady (Bencsik et al.
2016, p.8).
In case of other aspects like, worldviews, customs, rules and roles; which certainly
would be put forward by the team members, would create an atmosphere of diversity among
the team (Calkin et al. 2015, p.9). Diversity would be not only create cracks in the team
work, but it would also help disrupt the basic understanding skills of the team members.
Hence, Jane would be needing to use communication skills and styles for changing the views
and excluding the differences. Jane should be allowing all the team members to put forward
their own views and perspective regarding rules, role and world views. Afterwards, with team
meetings and discussions, Jane should help them in reaching a common ground.
3. Cross-cultural competency
From the case study it could be understood that the team composes of various
members of different background and culture. In those cultures, they would be having their
own ways of communication and understanding. The team, which is leaded by Jane, has the
cross-cultural communication aspects, which have been a primary issue (García-Avilés et al.
2018, p. 30).
Competences in the cross culture are claimed to be the knowledge and skills which
would be necessarily be effected in the cross-culture environment. It is also defined to be the
capability of individual which would be contributing in the inter-culture effectiveness,
regardless of all the intersections of the cultures and the possible drawbacks.

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One of the primary competences would be understanding the diversity of the cultural
environment. This factor would help in knowing the background of each of the individual
who are the part of the team. Therefore, tis would eventually help in making a conceptual
idea of dealing with their communication style and understanding their perspective. Other
competencies are language barrier overcoming and understanding the communication skills
and acting upon a common ground.
4. Task evaluation of new team
Communication is the first and foremost process that needs to be addressed in the new
team for the purpose of making sure that future issues related to conflict is minimized.
Facilitating communication would not only prove to be effective in building up group
cohesion, but would also be highly helpful in making sure that information is properly
understood to bring about desired results (Robbins and O’Gorman 2015, pp. 77).
Group work is another task that has to be addressed. This is the reason why efficient
group work has its roots in team understanding. Facilitating a group in bonding well and
working together would be immensely helpful for the team members to get to know each
other well (Corfield and Paton 2016, pp. 89).
Last but not the least, it is vitally important to come up with a suitable framework that
would be able to prevent any disruptions arising from communication issues. Since every
team member has his or her own communicating ways and time, it is important to come up
with a policy or framework that would be able to make sure that the team members would
work and communicate within that framework to avoid problems or conflicts (Clark 2017,
pp. 381).

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Conclusion
Hence, the report could be concluded by providing a brief overview of the aspects that
governs the various aspect of communication which deals with cross-cultural communication
in a virtual team. The report have narrated about factors that could affect the virtual team and
how to overcome it.

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Reference
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