This essay discusses the human resource management practices of PwC Australia, including culture, performance management, motivation theories, and recommendations for improvement.
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Contents Introduction...........................................................................................................................................3 Overview of the company......................................................................................................................3 Human Resource Management..............................................................................................................3 Recommendations.................................................................................................................................5 Conclusion.............................................................................................................................................6 References.............................................................................................................................................7
Introduction The essay brings out and highlights Human resource management of PwC Australia. The company is well known for its audit services and also exist among the big four. Although the approach to HR is too wide but this discussion, carries some points such as culture of the organisation, performance management, motivation theories, and the other related concepts. Although the company is well known for, providing flexible working hours for the employees but it also has some drawbacks too. The essay further discusses a brief recommendation for the company`s HR. Overview of the company PwC is among the leading and largest professional service company that has the power to help global network of organisations that helped private and public Australian businesses and also the non-profit companies to suggest and improve in their work (PwC Australia, 2018). In 2010, the company acquired boutique consultancy named “The difference” which specialised in working with MNCs especially when they face complex issues, which ultimately affect the severalstakeholders.Thecompanyiswell-knownmultinationalprofessionalnetwork company, which is headquartered in London, UK. PwC was formed in 1998 through merger of coopers with Lybrand and Price waterhouse (PwC Australia, 2018). Human Resource Management The core values of “company” organisational culture helps to build trust among the clients, communities and other people working in PwC. Although short and long-term international secondments or transfer of employees from one country to another country that is a major drawback for the staff. More than half business executives say that organisational culture is bigger success factor even more than business level strategy or its operating model. Apart from this, the company provides flexible working hours with no minimum employment
requirement for maternity and parental leave. Employees are welcomed to take 18 weeks leave regardless of gender and time spent in the organisation (PwC Australia, 2017a). The company supportive organisational culture provide post acquisition support by assessing the profilefortargetandfinallysupportscultureintegration.Leadershipmodelplaysan important role in deciding the hierarchy of motivational theory. The leader should have the ability to cope up with five main attributes that is related to environment and community such as be responsive and responsible, agile and treat the complexity with effectively to drive the value. The five attributes are dealing with some challenges such as psychological safety, emotional investment, multiple perspectives, intentional energy, and courageous vulnerability (PwC Australia, 2017b). Values and behaviours remain a critical to how company engage people and serve clients in best appropriate way. It was PwC`s Australia CEO who identified the journey to find the organisational values. He realised that company foresee to realise a connection of putting culture at first and then deliver it to organisation`s client. Certain global value of PwC are act with integrity, care of the employees and clients, make a difference in the way it provides the services, and work together. The company never stopped collecting the feedback on how client feel about company values and what keep them engaged. The company is excited to use culture Amp Surveys because it gives a transparent feedback. As when adopting employee effectiveness, managers prepare 180 or 360-degree feedback for the managers (Culture amp, 2018a). It has a process that starts from how company eliminate biasness and anxieties when receiving feedback through focusing on development of employee rather than onlylookingatperformanceevaluation.Seniormanagerusesintuitivereportingthat highlights strengths and scope for improvement (Culture amp, 2018b). The company can easilyfinddevelopmentopportunitiesandalsogetthewaystobenefitoneselfand organisation. This scope of improvement drives learning and development that consists of
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framecoachingdiscussion,mergersandteams,andmouldlearninganddevelopment programs. Employee effectiveness has always remained revolutionary and it offer how team offer and collect the feedback. PwC has moved from manual processes to achieve target conversations, which we schedule and adapt to needs (PricewaterhouseCoopers, 2017). Recommendations When reviewing the current policies, it is important to find the effectiveness of business and regional markets. As a recommendation, start thinking more bold and looking for the opportunity for the alignment of business based on innovation but for the change of promotion of innovation strategy. From the discussion above, company should change its performance management that affect the award practises, organisation culture, and talent management. It is important to refrain and eliminate the fundamental changes that do not serve the business operations and do not contribute to high performing business that is supported by organisational design (PricewaterhouseCoopers 2015a). It is important to rely on constructing realistic goals that serve the organisation requirement and abilities. It finally undertake the actions that can support the steps to incur and implement change. Company should undertake measures to support the cases for changes and generate quality impacts on these cases. It is seen that PwC do not drive efficiently when the communication happens that should target both employees and managers. More than half of the executives do not see the line managers prioritising the performance management conservation and its feedback too (PricewaterhouseCoopers, 2015b). Organisation should emphasize more on conversation and feedback. Most organisations emphasize on HR and senior leadership to remain responsible for performance management effectiveness. The company should undertake distil business strategy and convert it into simple actionable values and measures that finally allow a culture of rigour and standards.
Conclusion From the above discussion, it can be concluded that HRM of PwC Australia is considerably well. The company has been treating its employees very well and leaders undertake major five steps to encourage the employees and retain them. While recommending, company should invest in increasing the management capabilities that increases team and employee engagement. It should also create more frequent feedback sessions that consider the usage of technology, which will enable it to provide them a feedback instantly. The company also creates a questionnaire and conducts survey accordingly to get an transparent feedback.
References Culture amp, (2018a) Strengthen your culture to build a better company. Available on: https://www.cultureamp.com/products/employee-engagement/ [Accessed on 12/01/19] Culture amp, (2018b) Empower people to drive their own development. Available on: https://www.cultureamp.com/products/employee-effectiveness/ [Accessed on 12/01/19] PricewaterhouseCoopers (2015a) Performance management Change is on the way but will it beenough?.Availableon: https://www.pwc.com.au/people-business/assets/publications/performance-management- mar15.pdf [Accessed on 12/01/19] PricewaterhouseCoopers,(2015b)Thechangingperformancemanagementparadigm: evolutionorrevolution?.Availableon:https://www.pwc.nl/nl/assets/documents/pwc- performance-survey-2015.pdf [Accessed on 12/01/19] PricewaterhouseCoopers, (2017) The Power of Visual Communication Showing your story to land the message. Available on: https://www.pwc.com.au/the-difference/the-power-of-visual- communication-apr17.pdf [Accessed on 12/01/19] PwCAustralia,(2017a)Culturesandvalues.Availableon: https://www.pwc.com.au/people/cultures-and-value.html [Accessed on 12/01/19] PwCAustralia,(2017b)LeadershipAdvisoryandDevelopment.Availableon: https://www.pwc.com.au/people/leadership-advisory-and-development.html[Accessedon 12/01/19] PwCAustralia,(2018)PwCHistory.Availableon: https://www.pwc.com.au/about-us/history.html [Accessed on 12/01/19]