Principles of Management and Leadership

Principles of Management
and Leadership

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1 ...........................................................................................................................................3
1. Different methods of communication experience working within HEAT industries..............3
2. Identifying and explaining the advantages and disadvantages................................................4
TASK 2 ...........................................................................................................................................5
1. Differences or similarities diversity presents, affect group work within the HEAT industries
......................................................................................................................................................5
2. Measures that can be put by leadership...................................................................................6
TASK 3 ...........................................................................................................................................8
Reflecting on what is being learned from the module.................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Communication and leadership are the important aspect with respect to an organization
and its success (Men and et.al., 2020). With the mode of effective communication, the
information can be shared. Likewise, with the use of appropriate leadership and its role the
diverse group in an organization can be dealt and would be directed towards the organization
goal.
This report will discuss the concepts of communication and its method along with the
aspect of leadership and its role.
MAIN BODY
TASK 1
1. Different methods of communication experience working within HEAT industries
Communication is about sharing of information from one person to another so that the
message is being sent to the individual in appropriate manner. There are different methods of
communication which helps in knowing the aspects of how effectively communication can take
place. The different methods of communication within HEAT Industries are described as -
Verbal Communication — Verbal communication is defined a when one individual
communicates with another individual in spoken words or sentences. This type of
communication helps HEAT Industries in communicating with group of individuals or person
individually (Prabavathi and et.al., 2018). Verbal communication within HEAT industries is
done by Skype and Zoom. Face -to-face verbal communication within HEAT Industries helps in
connecting the individuals to analyse what type of communication is being done.
Non — verbal Communication — Non — verbal communication helps in sensing how and
what individuals are feeling. This includes facial expressions, hand movements, touch and
posture. Employees within HEAT industries also communicate effectively by delivering their
message to other individuals with the help of facial expressions, hand movements. Non — verbal
communication within HEAT industries helps to covey the message in appropriate way.
Written Communication — Written communication is the type of communication which
mentions letter, email, a report or a message on social media (Segerstrale and et.al., 2018).
Written communication helps in delivering the message in clear and concise manner. HEAT