Leadership in Management for Health Services

This article discusses the importance of leadership in the modern business world and its impact on the success of organizations. It explores different leadership styles and analyzes the influence of other leaders. The article also examines the strengths and weaknesses of the author's own leadership style.

Running head: MANAGEMENT
Leadership in Management for Health Services
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction:...............................................................................................................................2
Concept of leadership and the aspect:........................................................................................3
Influence of other leader:...........................................................................................................5
My style of leading:...................................................................................................................6
Strengths and weakness:............................................................................................................7
Plan:............................................................................................................................................0
Conclusion:................................................................................................................................0
References:.................................................................................................................................1

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Introduction:
The importance of the leadership in the modern business world is observed to be
pretty high for the organizations. With a specific focus on the dynamics of the market, it is
visible that the intensity of the competition amongst the organizations is increasing in a rapid
manner. The increasing level of competition is forcing the modern organizations in the
establishment of the effective management inside the organizations and that is pretty evident
with the enhanced urgency of the organizations in selecting the best suited individuals for the
leadership positions of the organizations (Goleman, Boyatzis & McKee, 2013). Considering
the increasing intensity of the competition amongst the organizations operating in the modern
business world, it is visible that the establishment of the scientific management inside the
organizations is the key factor responsible for the success of the organizations (Noe et al.,
2017). Hence, in order to make sure that the organizations are managed well for the
achievement of the desired success in terms of the quality and quantity, it is important to have
a strong leader in place for managing the operations of the organizations. In addition to the
organizations that operate in the service industry are seen to be more affected with the
reputation and word of mouth communication and with a precise focus on the impact of the
unethical business practices on the reputation of the organization, it is understandable that the
role and responsibilities of the leaders are crucial in making sure that the employees of the
organizations are conducting in an ethical manner.
Hence, it is pretty evident that the necessity of efficient leaders in the modern
business organizations is increasing in a notable manner. As the success of the organizations
operating in the health care industry are notably dependent on the reputation of their services,
the importance of a leader with the potential to improve the success of the organization in
terms of the reputation and the monetary values, is seen to be significantly high. The paper

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focuses on the description of my leadership journey. The paper analyses my leadership
journey with a precise consideration to the style of leadership that I prefer. In addition to this,
the paper provides important information regarding the leaders that have influenced me with
their style of leading. Apart from this, the paper provides significant explanation regarding
the strengths and weakness of mine. With a precise focus on the weaknesses, the paper
provides a developmental plan for the improvement of my leadership.
Concept of leadership and the aspect:
In order to analyse my style of leading, it is important to have a proper understanding
of the concept of leadership. Leadership is considered to be the capability of influencing the
followers towards the completion of a particular common objective. In organizational
context, the leadership is considered to be the capability of the managers of the organization
in the formulating challenging objectives and achieving them with perfection (Zhang, Chen
& Ang, 2014). However, it is pretty evident that there are considerable number of steps
between the formulation of the objectives and the achievement of the objectives and the
success of the organizations in the achieving the set objectives significantly depends on the
capability of the leaders in executing the process that leads the organizations towards the
achievement of the desired success.
Van Winkle et al., (2014) commented that the end result might be the most important
part for the organizations, however, the success of the organizations is seen to be more
influenced with the perfect completion of the business activities that helps the organizations
in achieving the desired success. Rumsey (2013) highlighted the underlying factors and the
responsibilities of the leaders that lead the organizations towards the achievement of the
desired success with the claim that the effective formulation of the operational activities, the
monitoring the proper execution, the identification of the developmental needs of the

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employees, the production of the effective solutions for the developmental needs of the
employees, the effective monitoring of the progress of the development along with the
celebration of the achievement of the short term goals are crucial responsibilities of the
leaders that contribute to the success of the leader and the organization as well. Crossan et al.,
(2013) were able to add one major point with the claim that the success of the organizations
depends on the belief of the employees and under such situation, it is important for the
leaders to manage their employees in an efficient manner for the achievement of the success.
Miner (2015) commented that the capability of the leaders in motivating their
employees has the potential of playing the role of the catalyst in triggering the success of the
organizations. It is pretty evident that a motivated workforce has the capability of producing
the desired amount of quality and the quantity in their operations. In organizational context,
the impact of recognising the good performances of the employees with the suitable rewards
is a major responsibility of the leaders as that has the potential to increase the involvement of
the employees towards the organization. Yidong and Xinxin (2013) highlighted the
importance of motivation with the claim that the identification of the rewards that align with
the needs of the employees is an important task of the leaders as the formation of an
inappropriate rewarding plan will decrease the effectiveness of the rewards and will lead to
the formation of the frustration for the employees. Apart from this, the capability of the
leaders in promoting the team performances is seen to be an important factor that eases out a
major share of the difficulty in leading the teams for the achievement of the desired success
and the initiative of the leaders in the repetitive occurrences of the employee engagement
activities is seen to be crucial for the organizations in the improvement of the effectiveness of
the team performances. In a nut shell, the leaders of the organizations are seen to be the
fundamental figure responsible for the completion of a wide range of activities that
effectively contributes to the success of the organizations.

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Influence of other leader:
With a precise understanding of the concept of leadership in the organizational
context, the assessment of the influence of the leaders will be crucial in portraying my style
of leadership. The leadership style of Steve Jobs has significant amount of influence on my
style of leading. The impact of his leadership on Apple and the global business operations of
the mentioned company is pretty significant. From the leadership style of Steve Jobs, I was
able to understand the importance of confidence and the reflection of a confident leadership
on the business operations of the subordinate employees (Heracleous & Klaering, 2014).
With a precise focus on the Jobs’ contribution in the formation and introduction of iPhone,
the importance of having the self-confidence and reflecting it amongst the subordinate
employees is visible with the success of the organization with the mentioned product. Apart
from this, the leadership style of Jobs is pretty significant in stating the importance of getting
out of the comfort zone. Jobs portrayed the fact that the good and efficient leaders have the
necessity of being adaptable in nature. From his leadership, I understood the significance of
adapting to the different situations which helps me in managing my subordinate employees in
an efficient manner even in the adverse situations. With a close look at the style of leading of
Jobs at Apple, the success that he delivered for Apple even after managing the frequent
changes of the consumer electronics industry speaks the volume of his skills of adaptability.
Apart from this, the success of Apple under the leadership of Jobs is pretty prominent
in describing the flexibility that the company was able to achieve. The effective management
of the changes from the part of the company in controlling the impact of the changes in the
macro environmental factors of the market portrays the capability of the senior management
of the organization in recognising the need of the change and in managing the

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implementation of the changes in an efficient manner. Jobs was the fundamental figure in the
management team of the organization responsible for the effective implementation of the
changes inside the organization and from the changes that took place at Apple under the
leadership of Jobs are pretty significant in stating the sense of controlled urgency that Steve
Jobs had in his leadership (Yu, 2013).
One of the major factor that led Jobs to the achievement of the much desired success
with Apple was his excellent vision. The visionary leadership of Jobs was considered to be
the fundamental factor that enabled the products of Apple in achieving a competitive edge in
the market competition over the competitor organizations. Jobs had the expertise of thinking
for the future and along with that, he was pretty clear about the objectives that he had for the
company and for himself as a leader which played a crucial role in the formulation of the
excellent and winning business strategies for the company and the success of his business
strategies is pretty evident with the financial stability and the preferences of the customers
that the company was able to achieve during his tenure (Summerfield, 2014).
My style of leading:
My style of leading is participative in nature. I prefer the participation of my
subordinate employees in the effective management of the operations of the organizations. I
consider that the involvement of the employees is notably important for the success of the
companies and under such situation, it is important to motivate the employees for taking part
in the decision making process in the organizations. I consider that the accumulation of
increased number of ideas and the opinions have the potential to increase the effectiveness of
the decisions. In my style of leading, I provide the opportunity to the employees to take the
decisions regarding their operational activities which not only reduces the level of
dissatisfaction of the employees generated out of the excessive work pressure but also

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increases the involvement of the employees towards the organizations and the teams in which
they are operating.
Apart from this, the establishment of the effective communication amongst employees
is seen to be one of the crucial point of my leadership and that helps me in a notable manner
in reducing the detrimental impact of the destructive conflicts amongst my subordinate
employees. However, with the establishment of the effective communication inside the teams
that I manage, the scope of formation of the constructive conflicts is pretty prominent and
that is something that I promote being a leader. The constructive conflicts have the possibility
of providing important ideas about the method of conducting the operational activities along
with the technique of improving the skills and competencies of the employees.
Some of the researchers are seen to criticize the participative management style of
leading for the excessive consumption of the time for the effective decision making. The
participation of all the relevant stakeholders and the employees of the organizations in the
mentioned style of leading is considered to be contrary of the urgency of the decision making.
However, with a precise focus on the contribution of the style of leading in motivating the
employees and in increasing involvement of the employees towards the organizations, the
participative management style of leading is seen to increase my effectiveness as a leader.
Strengths and weakness:
With a precise focus on the style of leading that I follow, it is pretty evident that the
establishment of the participative management across the teams is one of the major strength
of my leadership. As mentioned earlier, the establishment of the participative management
helps me in establishing the effective communication across the members of the teams. The
establishment of the effective communication plays a crucial in my leading as that helps me
in eradicating the detrimental impact of the destructive conflicts. On the other hand, one of

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major issues in my leadership, is my incapability in evaluating the performances of the
employees or the members of my team. I have a tendency of rating the performances of the
members of my team in an inappropriate manner and that is because of the impact of the rater
bias. The performance evaluations that I have conducted in various teams and organizations
that I have managed, is seen to be notably affected with the rater bias.
One of the main strength of my leadership is the quality of man management. I have
the capability to understand the emotions of the individuals and along with that, I do have the
ability to manage the grievances of the employees with a smiling face. I do think that,
greeting my employees at the start of their work and at the end of their work increases their
sense of belonging and that makes my work easier in the effective management of the
employees inside the organizations. However, I do feel that I lack in the aspect of managing
the cultural differences of the employees and the members of my teams. It becomes a major
issue for me as the formation of the culture shock between me and my employees has the
potential of creating notable amount of confusion along with the mismanagement of the
business activities.
On the other hand, one of the significant strength of my leadership is the scope that I
provide to the member of my team in thinking creatively. Unlike many of the modern
business managers, I consider that there might be a correct way of completing a particular
activity, however, none of the activities can be the absolute method for achieving the desired
objective. Being a leader, the main objective for me is to get the idea of the suitable solutions
as it enables me to gain the information regarding multiple number solutions. On the other
hand, if I only search for the correct solution then it will definitely block my sense of
creativeness in identifying multiple number of suitable solutions that provides the absolute
chance to the employees regarding the implementation of the solution that suits their skills of
implementation in the most perfect manner. Hence for the creative thinking aspect, I do make

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sure that the members of my team participate in the brainstorming activities. In addition to
this, I also advise them to participate in six thinking hat or Osborn checklist activities for
increasing their share and expertise of creative thinking. On the other hand, one of the major
drawback in my leadership, is my incapability in providing the much required motivation to
the employees or to the members of my team. I feel limited in identifying the relationship
between the incorporation of the intrinsic and extrinsic rewards and motivation. However,
with a precise focus on the increasing urgency amongst the senior management of the
multinational organizations, the importance of a motivated workforce is pretty much
understandable for me and under such situation, the need of creating an attractive rewarding
plan with the inclusion of the intrinsic and extrinsic rewards is pretty prominent for me.
Hence a major developmental need for me, is the achievement of the capability of preparing
the attracting rewarding plans that have the potential to motivate the members of my team.
Apart from this, I do feel that I have the capability to allocate the tasks for the
employees of the organizations in an efficient manner. The main success factor for me in this
aspect, is the capability of mine in allocating the tasks on the basis of the expertise of the
employees. This helps me in making sure that the number of faults from the part of the
employees of the organization gets minimized. On the other hand, I do feel that my skills are
insufficient in identifying the training and the developmental needs of the employees or the
members of my team. This becomes a major concern for me in contributing to the
development of the skills and competency levels of the members of my team.

Running head: MANAGEMENT
Plan:
Objectives Activities Success Factors Timeframe
Appropriate
measurement of
the performances
To create the performances evaluation forms with precise
application of the rating scales that provide me the scope of
appropriate ratings.
The ability to rate the performances
of the employees in the appropriate
and ethical manner nad without any
sort of impact of the rater bias such
as leniency bias, central tendency
bias, halo effect and horns effect.
The objective
is expected to
be
accomplished
within 12
weeks.
Cultural
Differences
To learn the language of the employees or the members of
my team. This will be crucial for me in achieving the
knowledge and technique for communicating with the
employees or the members in a more efficient manner.
To conduct the employee engagement activities to be well
accustomed with the different culture of my employees or
the members of my teams.
The ability to communicate with
the members of my teams in an
effortless manner.
The ability to gel well with the
members of my teams.
The objective
is expected to
be
accomplished
within 8
weeks.
Rewards and
Recognition
To understand the importance of the intrinsic and extrinsic
rewards in motivating the employees or the members of my
teams.
To conduct a survey for the evaluation of the needs of the
employees or the members of my teams.
To design a rewarding plan with the inclusion of the intrinsic
and extrinsic rewards, which has the potential to motivate my
employees.
The ability to understand the
linkage between the intrinsic and
extrinsic rewards with the
employee motivation.
The ability to identify the various
needs of the employees in an
efficient manner.
The ability to form a rewarding
plan that has the potential to
motivate the employees.
The objective
is expected to
be
accomplished
within 8
weeks.

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Training and
development
To identify the training and developmental needs of the
employees with the help of the survey amongst the
employees or the members of my team.
To create a priority list for the training activities in
accordance to the identified developmental needs of the
employees.
To formulate a plan for the training and developmental
activities for the employees
The ability to identify the
developmental needs of the
employees in an appropriate
manner.
The ability to design the training
activities that effectively meet the
developmental needs of the
employees.
The objective
is expected to
be
accomplished
within 8
weeks.

Running head: LEADERSHIP IN MANAGEMENT FOR HEALTH SERVICES
Conclusion:
On a concluding note, it is pretty evident that my style of leading is participative in
nature and that helps me in establishing effective communication amongst the members of
my team. In addition to this, the establishment of the effective communication plays a crucial
role in the creating a decision making style that invites the employees of my team to
participate as well. However, I have considerable number of strong points in my leadership
such as the strong man management and creative thinking. On the other hand, I do have some
developmental needs in the aspect of training and development, rewards and recognition,
managing the cultural differences and performance measurement which needs to be managed
with the effective completion of the activities of mentioned in the developmental plan.

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References:
Crossan, M., Mazutis, D., Seijts, G., & Gandz, J. (2013). Developing leadership character in
business programs. Academy of Management Learning & Education, 12(2), 285-305.
Goleman, D., Boyatzis, R. E., & McKee, A. (2013). Primal leadership: Unleashing the
power of emotional intelligence. Harvard Business Press.
Heracleous, L., & Klaering, L. A. (2014). Charismatic leadership and rhetorical competence:
An analysis of Steve Jobs’s rhetoric. Group & Organization Management, 39(2), 131-
161.
Miner, J. B. (2015). Organizational behavior 1: Essential theories of motivation and
leadership. Routledge.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill
Education.
Rumsey, M. G. (Ed.). (2013). The Oxford handbook of leadership. Oxford University Press.
Summerfield, M. R. (2014). Leadership: A simple definition. American Journal of Health-
System Pharmacy, 71(3), 251-253.
Van Winkle, B., Allen, S., De Vore, D., & Winston, B. (2014). The Relationship Between the
Servant Leadership Behaviors of Immediate Supervisors and Followers' Perceptions
of Being Empowered in the Context of Small Business. Journal of Leadership
Education, 13(3).

2LEADERSHIP IN MANAGEMENT FOR HEALTH SERVICES
Yidong, T., & Xinxin, L. (2013). How ethical leadership influence employees’ innovative
work behavior: A perspective of intrinsic motivation. Journal of business ethics,
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Yu, H. H. (2013). Decoding Leadership: How Steve Jobs Transformed Apple to Spearhead a
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199-221.