Improving Employee Motivation at Wesfarmers: A Management Case Study

Running head: MANAGEMENT
Management
Name of the Student
Name of the University
Author note

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Table of Contents
Introduction................................................................................................................................2
Summary of Wesfarmers............................................................................................................2
Description of Problem of Low Morale of Employees..............................................................2
Analysis of Motivation problem with Theories of Motivation..................................................4
1. Maslow’s Hierarchy Theory...........................................................................................4
2. Herzberg Two Factor Theory..........................................................................................5
Designing of Intervention..........................................................................................................6
Conclusion..................................................................................................................................7
References..................................................................................................................................8

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Introduction
The respective assignment assists in identifying the different kinds of problems which
are being faced by the different companies. In the respective case, the company that has been
analyzed is Wesfarmers wherein it can be seen that the main issue which is being faced is
lack of motivation among the employees and it directly impacts the growth of the
organization negatively. As commented by Fiaz, Su and Saqib (2017), due to the unmotivated
employees, the losses in the business is one of the common aspects which influences the
overall productivity and profitability of the company negatively as well. The different
employees who display the lack of interest for the company or the job, the companies are
likely to seek employment elsewhere. In the respective report, the main purpose is to identify
the problem which is “Lack of Motivation Among Employees at Wesfarmers” and the
recommendations are required to be provided which will be suitable for improving the
situation appropriately.
Summary of Wesfarmers
Wesfarmers is one of the multinational companies which is considered to be the
conglomerate and it was being incorporated in the year 1914. The different countries which
are served by them includes United Kingdom, New Zealand, Australia and India. The key
people included in the foundation of the company includes Michael Chaney who is the
Chairman and Rob Scott, the CEO of the company. In the last few years, there has been huge
increase in the revenue of the company which has been amounted to A$68.44 billion and the
number of employees working with Wesfarmers include 223000.

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Description of Problem of Low Morale of Employees
In Wesfarmers, it can be seen that there are different reasons due to which the morale
of the employees is being affected and it impacts the growth of the company negatively.
Certainly, the morale of the different employees is the most difficult things for managing the
company. In such scenario, it is crucial and vital for the companies to maintain high level of
morale among the different employees to improve the retention of the employees (Shah et al.,
2016). At Wesfarmers, it has been surveyed that the employees are leaving jobs as they are
not being motivated and there is lack of proper opportunities that affects their growth
prospects negatively. The different reasons for the low morale of the employees at
Wesfarmers are as follows:
Poor Employee Treatment- It is one of the major reasons for the low morale of the
employees and it is the major failure for treating the employees in an appropriate manner. At
Wesfarmers, it can be seen that the higher-level management of the company do not delegate
the different tasks appropriately in which there is unreasonable kind of workload provided to
one specific employee and it affects the growth aspects of the other employees (Shahri et al.,
2016).
Ill-Defined Development Plan for Employees- It is the second aspect which needs to
be analyzed by Wesfarmers wherein the top-level management officials are not being clear
regarding the vision of the company due to which the expectations are constantly keeps
changing and it is not appropriate for the subordinates to finish the tasks on time (Menges et
al., 2017).
Closed Kind of Communication- It is the third issue which can be seen at Wesfarmers
wherein the workplace does not allow the open communication between the supervisors and
subordinates (Kim & Holzer, 2016). The supervisors try to take the different important