Management Concepts

This document discusses management concepts, including conflict resolution, communication improvement, and employee motivation and behavior in the workplace.

Running Head: MANAGEMENT 0
Management Concepts

MANAGEMENT 1
Leadership trait that can assist in managing conflict
In the recent competitive environment, it is significant for the leader to possess some
unique trait in order to resolve the conflict. Conflict resolution is all about the communication
that demonstrates the several abilities linked to it. It means that it will be able to extract he
essential details from the employees who are not expressing themselves properly. By
communicating with all the persons who are indulged in conflict will help in knowing the
root cause of the problem. Through this, leader will also be able to provide them proper
advice in order to remove the conflict. Besides this, employees will also learn to work as a
team if the leader will encourage them. In addition to this, it is also the effective trait to know
the common cause of the problem and reach to the conclusion at the end after listening to
both the parties (Kotzé & Nel, 2015).
Ways to improve the communication within organisations
As a leader, it is essential to give the undivided attention to the employees in the
organisation. Maintaining proper eye contact during the meetings and strategies will
encourage the members to stay focused and ensure the proper communication. It is also
significant to take time to listen. Therefore, it is essential to pause for some time in order to
take questions as well as for ensuring the understanding (Mendenhall et al, 2017). This will
help the members in getting every point and thereby ensuring the effective communication.
For ensuring the effective communication, it is also significant to designate a person for
taking notes. The information contained in notes can help in assimilating the information into
the bullet pointed email for sending it to the team as refresher or follow up. This will also
help in communicating the significant information to the respected team members of the
organisation. In this way, it is clear that communication is the form of exchanging the
information. Clarifying and explaining the ideas and thought is significant in the leadership
role. However, passing the information to the team is only half of the equation. As a leader, it
is also significant that its communication efforts inspire the team besides educating them. It is
true that the effects of communication do not appear overnight. Sticking to it for a long time
will obtain the rewards of better communication within the organisation (Salas, Prince, Baker
& Shrestha, 2017).

MANAGEMENT 2
Methods for improving motivation and behaviour of employees in the
workplace
Providing regular feedback: It is true that feedback is essential improve the motivation of
employees in the workplace. It is because the actions of employees that affects the company.
If an employees has done any outstanding work, it is essential to provide him some benefits
or appreciate him for the work. Besides this, it is also required to take some action in order to
improve the behaviour of employees. This can be possible only by communicating in a better
way. Employees are also motivated by setting clear goals for the employees. The recent
research also shows that motivation is required in order to bring the progress on the side of
employees. Believing in the employees also assist in motivating the employees. It is true that
if boss regularly calls the employee worthless will not get motivated in improving their
performance. Therefore, time-to-time positive feedback will help in motivating the
employees (Olins, 2017).
Providing rewards
By setting, the series of smaller rewards throughout the year will help in motivating the
employees. For example- providing the various three-day gateways in each quarter will help
in motivating the employees. Employees in recent time are get motivated by monetary
rewards as compare to non-monetary rewards (Young et al, 2015).
Training
In the recent time, training plays an essential role in the organisation. Whenever employees
are not performing well, training helps in improving their performance as well as behaviour.
In addition to this, if organisation will provide the training to employees, employees also
think that organisation is concerned about their well-being and growth. This helps in
motivating them to large extent. If an employee is not behaving properly in the organisation,
then also, personality training can be provided to the employees. This helps in ensuring the
cheap production of the cars (Lindsey, King, Hebl & Levine, 2015).
Shareholders/investors
Shareholders as well as investors of Tesla are responsible for the funding and capitalization
of Tesla. By ensuring the growth in the electronic transportation vehicle, demand also
increases and fulfil the interest of the shareholders.

MANAGEMENT 3
References
Kotzé, M., & Nel, P. (2015). The influence of trait-emotional intelligence on authentic
leadership. SA Journal of Human Resource Management, 13(1), 9.
Lindsey, A., King, E., Hebl, M., & Levine, N. (2015). The impact of method, motivation, and
empathy on diversity training effectiveness. Journal of Business and
Psychology, 30(3), 605-617.
Mendenhall, M. E., Osland, J., Bird, A., Oddou, G. R., Stevens, M. J., Maznevski, M., &
Stahl, G. K. (Eds.). (2017). Global leadership: Research, practice, and development.
United Kingdom: Routledge.
Olins, W. (2017). The new guide to identity: How to create and sustain change through
managing identity. United Kingdom: Routledge.
Salas, E., Prince, C., Baker, D. P., & Shrestha, L. (2017). Situation awareness in team
performance: Implications for measurement and training. In Situational
Awareness (pp. 63-76). Routledge.
Young, W., Davis, M., McNeill, I. M., Malhotra, B., Russell, S., Unsworth, K., & Clegg, C.
W. (2015). Changing behaviour: successful environmental programmes in the
workplace. Business Strategy and the Environment, 24(8), 689-703.