Code of Conduct for National Australia Bank

Running head: MANAGEMENT
MANAGEMENT
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Introduction
The set of the internal guidelines that commits to operate on a legal basis constitutes the
code of the conduct. This report highlights the set of guidelines and principles of the code of
conduct for the National Australia Bank (Sturm and Williams 2004). The main aim of the code
of conduct or code of ethics of the bank is towards the promotion of the honesty, accountability
and the conducts of ethics (Howell 2015). This code explains the guiding principles by the which
the national bank operated and does its daily business and actions with stakeholders, partners,
customers and the clients. This report explains the code of conduct with the intention of deterring
of the policies for all the employees of the bank so that they maintain the compliances with the
regulations and the rules that have been stated by the bank. The code includes factors of
exploitation, discrimination, dishonest and the fraudulent behavior, corruption, enforcement and
whistleblower protection.
Discussion
National Australia Bank is committed towards the achievement of the sustainable
performances and the delivery of the value to the stakeholders and the customers without making
any compromise to the trusted reputation and the values of the bank (Nab.com.au. 2019). The
code of conduct of the National bank is designed for all the employees and the customers of the
bank for making all of them committed towards economic, positive and social contribution to the
society which is constituted of the honesty, fairness and respect.
The code of conduct of National Australia Bank outlines the standards of the ethical conduct and
the responsibility that are expected from each and every employees of the bank (Moscardo et al.
2013). The bank believes in treating all the customers and the employee of the organization with

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respect and dignity. The code of conduct of the bank for the employees of the organization
requires all the employees to behave ethically and in a responsible way with the accordance of
the principles and the guidelines for the cultivation of the appropriate business behaviors across
the organization in discussion.
The National Australia Bank principles and commitments
The bank is committed towards the following principles and the guidelines.
 The bank conducts themselves in a professional manner - The bank behave
professionally focusing on the trust, the confidence and the good will among the
colleagues, the customers and the community(Nab.com.au. 2019). The bank aims to
respect the human rights.
 The bank acts with integrity, honesty and fairness – The bank aims to speak up, escalate
upon any of the concerns and admit in case of any of the mistakes done from the bank’s
end (Sarker 2013). The main moto of the bank is considering the fairness of its clients
and the customers in each and evert decisions.
 The bank manages conflict of interest – The National Australia Bank ensures that the
business and the personal interest do not interfere with the ability towards making sound
and objective decisions
 The bank meets the regulatory and the legal obligations, the internal standards and the
voluntary commitments – The bank complies with all the regulations, the laws and the
codes that are applicable to it which furthermore includes the National Australia Bank
policies and the voluntary commitments (Guthrie, Petty and Ricceri 2006).