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Management of Care Process in Pharmacy

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Added on  2019-10-18

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For achieving this goal, the organization is focusing on team-based patient-centered care which helps the organization in delivering high-quality, cost-effective and accessible healthcare services to their patients. Patient Care Process The pharmacists of the organization use a patient-centered approach with the collaboration of other members of health care team to optimize medication outcomes and patient health. Information regarding the patient collected by the pharmacist using different sources including the patient, health care professionals, and various existing patient records.

Management of Care Process in Pharmacy

   Added on 2019-10-18

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Management of Care process in Pharmacy[Document subtitle][DATE][COMPANY NAME][Company address]
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Introduction Merck & Co. is an American Pharmaceutical organization. it is the one of the largestpharmaceutical organization in the world. Merck & Co. was formed in 1891 as the United Statessubsidiary of the German Company Merck which was established by the family of Merck in1668. The organization is mainly established for providing optimal health services to theirpatients. For achieving this goal the organization performing high efforts so that they can satisfya large number of patients. For achieving this goal, the organization is focusing on team-basedpatient-centered care which helps the organization in delivering high-quality, cost-effective andaccessible healthcare services to their patients. In this report, we will study the patient careprocess followed by the organization for effective delivery of their services. The patient careprocess of the organization mentioned in this document developed through examining a largenumber of key source documents on medication therapy management and pharmaceutical care.Patient Care ProcessThe pharmacists of the organization use a patient-centered approach with the collaboration ofother members of health care team to optimize medication outcomes and patient health. The firststep is the formation of patient-pharmacist relationships (Grol,2013). It is a very important andessential step because it supports effective communication and engagement with patients,caregivers and families throughout the whole process. In addition to it, pharmacists alsocontinually collaborate, communicate with physicians, health care professionals and otherpharmacists in the provision of effective, safe and coordinated care. The process of patient careis also improved by the organization by using interoperable information technology systems thatfacilitate effective and efficient communication among all individual who are involved in thepatient care (figure-1).1
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1.Collect In order to understand the relevant medication/medical history and clinical status of thepatient-pharmacist assures the collection of required objective and subjective informationabout the patient. Information regarding the patient collected by the pharmacist usingdifferent sources including the patient, health care professionals, and various existingpatient records. In collecting the data about the patient we follow the following process:Medication uses history and current medication list for nonprescription andprescription medications, dietary supplements and other herbal products.Health data of current scenario may include health and wellness information,medical history, physical assessment findings, and biometric test results.Patient lifestyle habits, health and functional goals, preferences and beliefs, andsocioeconomic factors that affect access to access to medications and variousother aspects of care (Bennett,2015).2.AssessOn this stage of the patient care process, all collected data are analyzed by thepharmacists to understand the clinical effects of the patient's therapy in the context of thepatient's overall health goals in order to identify and understand prioritize problems andachieve optimal care. Through conducting the effective assessment the organization caneasily point out the requirements of their patients and their expectation from theorganization. Assessing process includes following:Each medication for effectiveness, safety, appropriateness, and patient adherence.2
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Health and functional status of health data, risk factors, health literacy, culturalfactors, and access to medications and various aspects of care.Need for preventive care and the immunization status and various other healthcare services, where appropriate.3.Plan The pharmacist of the organization formulates an individualized patient-centered careplan with the help of other health care team members of the organization and the patientor caregiver that is cost-effective and evidence-based. In this, a plan is formulated by theorganization which indicated following:Identifying various medication-related problems and utilizing the medicationtherapy in an efficient manner.Sets different goals of therapy which help the organization in achieving clinicaloutcomes in the context of the patient's access to care and overall health caregoals.Engages the patient by the organization through empowerment, education, andself-management.Supports care continuity, including the transition of care and follow-up asappropriate.4.ImplementAt this stage of the patient care process, the pharmacist of the organization implementsthe care plan with the cooperation of other health care professionals, and the caregiver orpatient. For implementing the patient care process the pharmacist of the organizationfollows the following steps:Identify problems related to the health and medication and enforce variousprevent care strategies for resolving these problems such as vaccineadministration.Modifies discontinues, initiates or administers different medication therapy asauthorized.They provide education and self-management training to the caregiver and thepatient.They contribute to coordination of care, including transition and referral of thepatient to another health care professional.Follow-up cares scheduled by the organization to achieve goals of therapy.5.Follow-up: Monitor and EvaluateThe pharmacist of the organization evaluates and monitor the effectiveness and efficiencyof the care plan and modifies the existing plan with the collaboration of other health careprofessionals and the caregivers or patient as needed. Process of follow-up includes thecontinuous monitoring and evaluation of following:Clinical endpoints which contribute to the overall health of the patient's.Medication effectiveness, appropriateness, and safety and patient adherencethrough available biometric test results, health data and feedback from the patient.Outcomes of the care, including progress towards the achievement of objectivesof the therapy.3
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