Role of Management & Operation Assignment (pdf)
Added on 2021-01-02
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Management &Operation
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Different roles and characteristics of a leader and a manager................................................1TASK 2............................................................................................................................................2P2 Role of a leader & the function of a manager apply in different situational contexts...........2P3 Theories and models of approach...........................................................................................4TASK 3............................................................................................................................................5P4 Explain the key approaches to operations management.........................................................5P 5 Importance and value of operations management.................................................................6TASK 4............................................................................................................................................7P6 Factors within the business environment that impact upon operational management...........7CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONIn the growth and success of business management & operation plays an important role.It is helpful to maximize the efficiency and effectiveness as a result corporation can achieve itsobjectives. In this present report chosen company is Toyota which is a Japanese carmanufacturing organisation. In this report there are following topics are covered such as: role ofleadership and management,leadership theories and approaches, key operational functions andresponsibility of manager. Apart from this it also discuss about the influence of external businessenvironment factors that affect decision making by leaders & manager and suggestions for futureimprovement. TASK 1P1 Different roles and characteristics of a leader and a manager Manager: It is the person who manage and control the management of organisation andits working in order to achieve the goals of company. Leader: it is the person who motivates and leads the group of persons to fulfil theobjectives and targets of organisation. Role of manager: The manager of Toyota makes future plans and strategies for the growth of company. The role of manager is to ensure that operation and management functions are performedas per the desire of organisation (Shepherd and Patzelt, 2013).Characteristic of manager : Imaginative thinking which is helpful to make policies and take important decisions. It manage and control the business operations of Toyota.Role of leader : To encourage the employees to perform as per the need of corporation so that it canachieve its goals. To resolve the issues of team mates so that efficiency & productivity can be maintained. Characteristic of leader :
It has an ability to lead the group members so that they can work according to the need ofcompany (Tayur and Magazine, 2012).To motivates the persons while they suffered from a complex situation or problem. Difference among leader and managerBasisManagerLeaderDefinitionManager manage and controlthe management oforganisation.Leader motivates and leadsthe group of personsFocusesTo control the managementactivities of Toyota.It focuses to lead teammembers so that they can workas per the need of organisationRoleTo manage operationalactivities of Toyota which ishelpful to accomplish thetargets of corporation. To motivate the staffs so thatthey feel confident andperform according to the desireof Toyota. TASK 2 P2 Role of a leader & the function of a manager apply in different situational contexts Both managers and leaders plays an important role for the success of company. Theyprepare future plans and policies for the growth of Toyota so that it can achieve its objectives.Manager control & manage the operational activities and workforce which make affirmativeimpact on organisation to accomplish its targets. Leader of company plays the role to encouragethe team mates so that they can work as per the need which make positive impact on corporationto achieve its goals. So both of them contribute their maximum efforts to fulfil the targets ofcompany (Yeoman and et. al., 2012).Mainly, company face issues related with less productivityand efficiency within their profits due to less coordination among workers, lack ofcommunication, workers skills and so many more at workplace. Key functions of managers areas under-Planning: It is one of the important function of manager in which they manager plan toreducing communication gap among workers. As because of transportation strike, Toyota2
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