Management & Operation INTRODUCTION

   

Added on  2020-06-04

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Management & Operation
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................1P1 Roles and characteristics of leader and manager..............................................................1M1 Difference between role and function of leader and manager.........................................2TASK 2 ...........................................................................................................................................3P2 Application of function of manager and role of leader in different situations..................3P3 Application of various theories and approaches of leadership..........................................4M2 Strengths and weaknesses of different approaches..........................................................5D1 Critical evaluation of different leadership approaches.....................................................5TASK 3 ...........................................................................................................................................5P4 Key approaches to OM and role of managers and leaders................................................5P5 Value and significance of operations management...........................................................6M3 Improving efficiency of operations management by leaders and managers....................7TASK 4 ...........................................................................................................................................7P6 Influence of factors of business environment on OM and decision making.....................7M4 Influence of different factors on business environment...................................................9D2 Critical evaluation of application of operations management..........................................9CONCLUSION ...............................................................................................................................9REFERENCES................................................................................................................................1
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INTRODUCTIONThe term Management refers to managing all the functions of an organisation insystematic and planned way. Operations consist of all those activities which are included intransformation of raw materials or inputs into final goods and services. Operations Managementis defined as an area which is concerned with developing and controlling the production processand redesigning operations of business in manufacturing of products and services. Thisdepartment plays an important role in attaining all the objectives and targets of firm (Akkerman,Farahani and Grunow, 2010). In the present assignment, chosen company is Unicorn Grocerywhich is an independent wholefood products store in United Kingdom. Headquarters of the firmis located in Chorlton, England and it sells processed, dried and fresh food and drink as well asbody care, household and other grocery items. The project covers different roles andcharacteristics of leader & manager and its applications in various situations. Some approachesand theories of leadership is also defined. Apart from that, key approaches to operationsmanagement and their importance in achieving objectives of company are included in the report. TASK 1 P1 Roles and characteristics of leader and managerLeader and Manager, both plays a crucial role in attaining goals and objectives of anorganisation. They work with same motive of improving productivity and profitability businessand leads the firm towards growth and sustainability. Manager of Unicorn Grocery carefullyevaluate and manage all the activities & functions in systematic manner. Leaders influence otherindividuals with their actions and administer right path to follow. They provide direction tosuccessfully complete a task and attain desired targets. Some roles of manager and leader aredefined below: Roles of Leader: Motivator: Leaders are good motivators. They motivate employees and encourage themto work towards accomplishment of desired targets. They understand the needs and requirementsof team members and satisfy them by fulfilling their desires. It results in improving motivationlevel of employees and they are encouraged to work in effective manner to attain individual aswell as organisational goals (Baldwin, Allen and Ridgway, 2010). Team Building: Leaders have good skills to influence others by their thoughts, views,actions, way of communication etc. It assists them in building effective teams and work1
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collectively. They believe in group work with coordination and cooperation among all themembers of team. Supportive: Leaders are supportive by nature as they always stand for their teammembers. They listen all the problems and issues faced by employees at work place carefully andprovide them appropriate solutions. They solicits support to all the members of group wheneverthey need. Roles of Manager:Execution of Plans and Policies: Managers plays an important role in formulation andimplementation of strategies and policies. Successful execution of plans leads the companytowards growth and success. Provide Training: Managers evaluate performance of workforce and determine theirneeds. They design appropriate learning programmes and provide training to employees in orderto improve their skills and abilities (Barratt and Choi 2013).Managing Activities: Manager of the company is responsible for managing all thefunctions and activities of firm in planned and systematic way. They make coordination withevery department ton ensure proper working. Characteristics of Leader and Manager: Positive Attitude: Both managers and leaders carry positive attitude which helps them toattain organisational as well as individual goals. Their positivity reflects in their working. Motivator: Managers as well as leaders, both are good motivators. They understandneeds of employees and motivate them by satisfying their needs. Confident: It is an important characteristic of both. They have high level of confidencethat facilitates them to take up challenges and handle difficult issues in effective manner. Decision Maker: Leaders and managers are known for their good decision makingability. They take effective decisions and contributes in growth and success of the company.Above mentioned are different roles and characteristics of manager and leader of UnicornGrocery. They both play crucial role in growth and sustainability of the firm. M1 Difference between role and function of leader and managerManager LeaderManagers manage all the functions andactivities of the company in plannedLeaders influence others by their views,way of communication and actions.2
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